8.5

Reviews of Aparthotel Los Pinos

Calle 3ra norte, Boquete, Panama

  • Roger

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Michele

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Gabriela was the most wonderful host. It was such a pleasure to meet her.

    There were no problems.

    Property response:

    Thank you so much, Michele, for your lovely words and perfect rating. We're delighted you enjoyed your stay. It was a pleasure having you with us. Mrs Emma

    Aparthotel Los Pinos
    29 July 2025
  • Steve

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    Very good location. Ample kitchen for everyday cooking. Nice layout. Confusing tv reception with all channels in Spanish. Very steep stairs to master bedroom. Wish I was younger. Very helpful staff. Would come back.

    Property response:

    Thank you for your feedback! We’re delighted you enjoyed your stay and appreciated the location. We hope to welcome you back soon! Regards - Mrs Emma

    Aparthotel Los Pinos
    17 April 2025
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  • Shelley

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    Best location near everything downtown Emma (staff) is wonderful Loved having 2 bathrooms and a balcony

    A little bit noisy

    Property response:

    Thank you for your kind words! We're glad you enjoyed the location, the extra bathroom, and the balcony. Regards, Mrs Emma

    Aparthotel Los Pinos
    21 February 2025
  • Barbara

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    While looking fine from outside, inside the apartment was really, really tired. The kitchen area was clearly poorly designed from the start but by now the cupboards don’t close, the tiling is messy, the finish round the sink is untidy. Kitchen equipment is shabby. All of this would be acceptable if the price was appropriately lower, but for $99/ night for two people I would expect something much smarter and up-market. We have stayed in much smarter hotels and apartments in Panama for $60/ night. Disappointing

    Property response:

    Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. Regards, Mrs Emma

    Aparthotel Los Pinos
    21 February 2025
  • Osweiler

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review
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  • Bryan

    Reviewed: 6 February 2025 · Stayed in February 2025

    Verified review

    Clean, easy parking, nice small kitchenette

    Stairs to the bedroom were a bit hard to navigate. A little uneven but there is a sturdy handrail

    Property response:

    Thank you for your feedback! We're glad you enjoyed your stay. Hope to see you again soon! Regards, Mrs Emma

    Aparthotel Los Pinos
    7 February 2025
  • Wendy

    Reviewed: 30 January 2025 · Stayed in January 2025

    Verified review
  • Muhamad

    Reviewed: 28 January 2025 · Stayed in January 2025

    Verified review

    The property was good, the beds were good and soft, the balcony was just awesome, the garden outside gave a really cozy vibe, the staff was good too.

    Everything was good, however if you dont want your room to be cleaned should yoyu just staying 1-2 nights, highlight that to the staff.

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  • 7.0 Good
    Mariesther

    Reviewed: 24 January 2025 · Stayed in January 2025

    Verified review
  • Michael

    Reviewed: 20 August 2024 · Stayed in July 2024

    Verified review

    Great location and easy walk to main street.

    Property response:

    Thank you for highlighting our location. We're glad you enjoyed being so close to the main street. Regards, Mrs Emma

    Aparthotel Los Pinos
    30 August 2024
  • Abhishek

    Reviewed: 3 July 2024 · Stayed in July 2024

    Verified review
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  • Paula

    Reviewed: 23 May 2024 · Stayed in May 2024

    Verified review

    We enjoyed our stay, and Emma was really great. The gardens are beautiful, and our apartment was the perfect size with a small balcony. We didn’t cook, but it had a full kitchen. Everything was super clean and comfortable, and we had maid service multiple times during our stay. The location was great—it was off the main road, so it was quiet at night. The pizza stand, shawarma truck, and El Pug were all great places to eat and just down the street.

    The stairs to the second floor are quite steep, so they are not suitable for creaky knees. However, we managed fine.

    Property response:

    Thank you for your excellent feedback! We’re thrilled you enjoyed your stay and found everything clean and comfortable—regards from Boquete, Mrs Emma.

    Aparthotel Los Pinos
    18 July 2024
  • Chuannong

    Reviewed: 20 April 2024 · Stayed in March 2024

    Verified review

    Clean, well located, fully equipped kitchen It’s not the most luxurious place but we feel cozy and relax in it. We already stayed there twice and will come back next year in boquete.

    Limited hot water.

    Property response:

    Thank you for your feedback! See you soon! Regards from Boquete, Mrs Emma.

    Aparthotel Los Pinos
    18 July 2024
  • Alexgeorgiev

    Reviewed: 20 March 2024 · Stayed in March 2024

    Verified review

    Good communication from the very start with the owner! Nice location of the apartments, spacious rooms, nice views!

    Property response:

    Thank you for your kind words! We look forward to welcoming you back! Regards from Boquete, Mrs Emma.

    Aparthotel Los Pinos
    18 July 2024
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  • Ralph

    Reviewed: 14 March 2024 · Stayed in March 2024

    Verified review

    House is too small. In Kitchen no salt no koffe nothing

    Property response:

    Hello Ralph, thank you for your review. We understand you would like to have received free salt and coffee, however we do want to say that this is not something we do or advertise for our accommodation. Keeping food products open in the Kitchen area can generate potential issues related to cleaniless and health, but is still something we can evaluate. We offer a self catering accommodation on a great location near everything in Boquete. Best, Gaby - Guest Services

    Hello Ralph, thank you for your review. We understand you would like to have received free salt and coffee, however we do want to say that this is not something we do or advertise for our accommodation. Keeping food products open in the Kit… Show more

    Aparthotel Los Pinos
    14 March 2024
  • Lawrence

    Reviewed: 18 February 2024 · Stayed in February 2024

    Verified review
  • Christopher

    Reviewed: 17 February 2024 · Stayed in February 2024

    Verified review

    We loved the place. Would stay again.

    Wifi was spotty in Room 5. A bit of a walk to the main city center but no issues for us.

    Property response:

    Thank you for your feedback! We’re glad you enjoyed your stay and would like to return—regards from Boquete, Mrs Emma.

    Aparthotel Los Pinos
    18 July 2024
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  • Carol

    Reviewed: 12 January 2024 · Stayed in January 2024

    Verified review

    Beautiful gardens, comfortable and clean. Delightful hostess

    Steep stairs, lack of knee room in bath

    Property response:

    Thank you for your feedback! We're glad you enjoyed the gardens and found everything comfortable and clean. We'll take note of your comments. Hope to see you again soon!; regards from Boquete. Mrs. Emma

    Aparthotel Los Pinos
    18 July 2024
  • Wheeler

    Reviewed: 12 January 2024 · Stayed in January 2024

    Verified review

    No breakfast served or available. Nothing in the refrigerator. A coffee pot but no coffee. No housekeeping at all during a 4 night stay.

    see above

    Property response:

    Thank you for your feedback. We apologize for the inconvenience and will work to improve our services. We hope to serve you better in the future; regards from Boquete. Mrs. Emma

    Aparthotel Los Pinos
    18 July 2024
  • Maria

    Reviewed: 20 December 2023 · Stayed in December 2023

    Verified review

    Good location. Beautiful garden with a nice little playground. And it’s nice to have the opportunity to cook.

    The apartment felt a bit cramped. The chairs and couch were not so comfortable for the evening.

    Property response:

    Thank you for your feedback! We're happy you enjoyed your stay; regards from Boquete. Mrs. Emma

    Aparthotel Los Pinos
    18 July 2024
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  • Carolyn

    Reviewed: 18 December 2023 · Stayed in December 2023

    Verified review

    Good location 2 bedrooms

    Bathroom on the first floor with high stairs

    Property response:

    Thank you for your feedback! Regards from Boquete!

    Aparthotel Los Pinos
    18 July 2024
  • Mireault-wiseman

    Reviewed: 23 July 2023 · Stayed in July 2023

    Verified review

    The gardens are beautiful! Emma is very nice and helpful. The location is also great as it is close to restaurants, shops, tour companies, and it is safe. Well equipped kitchen and hot shower.

    Apartment #1 had very poor internet. There is no hot water in the kitchen sink and bathroom sink. The beds were okay and pillows are old. The decor is old.

  • Edward

    Reviewed: 8 June 2023 · Stayed in June 2023

    Verified review

    No breakfast. Stairs to 2nd floor very steep and difficult and dangerous to ascend/descend for seniors. No screens on windows aloowing bugs and insects in the room. The owner is a very nice person but I would not stay there again. dis appointed

    Property response:

    Mr. Edward, we are sorry to hear that your stay was disappointing. We are honestly surprised you expected to have breakfast included during your stay. This service is in no way advertised in our listing. All our units have a full kitchenette that can be used to prepare breakfast (really, any meal) or store food items. You also reached out to us in advance regarding the stairs, and we explained all our houses have stairs, at this time this is something we can't change. We didn't charge your reservation in advance, so you could have canceled it if you considered the stairs were not the best option for you. Safe travels, Mrs. Emma & team

    Mr. Edward, we are sorry to hear that your stay was disappointing. We are honestly surprised you expected to have breakfast included during your stay. This service is in no way advertised in our listing. All our units have a full kitchene… Show more

    Aparthotel Los Pinos
    13 June 2023
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