8.7

Reviews of Hotel Alcala 3 stars

Avenida 3a Este, Calle D Norte, 0426-00536 David, Panama

  • Beatriz

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    L like because is very closed to all government places about 3 min in car from court, migration,hospitals and clinics

    Need improvement in the restaurant also rooms should have a mini refry and a coffee maker like almost all hotels around, restaurant menus need more variety of everything, restaurant really need improvement.

  • James

    Reviewed: 17 June 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Jonathan

    Reviewed: 17 June 2025 · Stayed in April 2025

    Verified review
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  • Philester

    Reviewed: 4 June 2025 · Stayed in May 2025

    Verified review

    The staff was accommodating and friendly. I had a specific need which required assistance. I just called the front desk requested assistance and they made sure that my request was satisfied. The service was exceptional. They have an onsite resturant which is really convenient . The menu had a great variety to choose from, I enjoyed the meals I chose, I also enjoyed having a balcony to be able to get fresh air and to people watch.

    I misssed not having a refridgerator and I missed not being able to make coffee in the middle of the night. I have to remember the fact that I can't always have everything I want.

  • Charlotte

    Reviewed: 27 May 2025 · Stayed in April 2025

    Verified review

    The parking attendant showed us our parking space and waved us in. We both thought we were getting really close to the other car, but the attendant was standing close and watching and showing us in and we relied on him to tell us to stop if we got too close. He said nothing as we inched in slowly and bumped into another car. This resulted in police coming, an accident report, and a huge hassle and cost for a small scratch to the other car. The hotel gave us the video of the parking attendant staring blankly as we bumped into the other car. This accident would never have happened if the parking attendant had either 1) done his job and guided us into our spot or 2) let us find a spot on our own where we would have parked carefully. Horrible experience that ended up costing a lot and derailing our day.

    Property response:

    Dear Miss Charlotte, Thank you in advance for choosing us during your visit to our city. We regret the situation you experienced, but we would like to clarify something. We don't have a parking attendant. We do have a night guard who, in addition to ensuring the safety of our guests, shows them which spots are available when the parking lot is full, as was your case. However, it's not his job to guide guests when parking, doing it correctly depends on the skills of each driver. Best regards, Leonardo Domínguez Manager

    Dear Miss Charlotte, Thank you in advance for choosing us during your visit to our city. We regret the situation you experienced, but we would like to clarify something. We don't have a parking attendant. We do have a night guard who… Show more

    Hotel Alcala
    28 May 2025
  • Karolina

    Reviewed: 6 April 2025 · Stayed in March 2025

    Verified review
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  • Spiegel

    Reviewed: 21 March 2025 · Stayed in March 2025

    Verified review
  • Joan

    Reviewed: 15 March 2025 · Stayed in March 2025

    Verified review

    CLEAN, basic rooms, comfortable beds, Very convenient Location. Excellent on site restaurant with friendly staff. Enjoy seeing Jose and David every return.

  • Bobsk

    Reviewed: 12 March 2025 · Stayed in March 2025

    Verified review

    Convenient location Good restaurant for breakfast.

    Internal windows. Oddly, no glasses were provided in the room or bathroom. I went to the front desk and they gave me Styrofoam cups.

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  • Carlos

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review
  • 3.0 Poor
    Tim

    Reviewed: 19 February 2025 · Stayed in February 2025

    Verified review
  • Rosie

    Reviewed: 3 February 2025 · Stayed in February 2025

    Verified review

    Clean

    Room has no window

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  • Luis

    Reviewed: 27 January 2025 · Stayed in January 2025

    Verified review
  • Itzel

    Reviewed: 16 January 2025 · Stayed in January 2025

    Verified review

    Restfull bed and food flavor and variet❗️

  • Matt

    Reviewed: 11 January 2025 · Stayed in January 2025

    Verified review

    Hotel staff were professional and informative.

    Na

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  • Leslie

    Reviewed: 10 January 2025 · Stayed in November 2024

    Verified review

    The room was large with a desk, comfortable bed, quiet. No view from window. Attached restaurant had very good food and a great value. I definitely would stay here again.

  • Claudia

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review
  • Irene

    Reviewed: 4 January 2025 · Stayed in January 2025

    Verified review
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  • Alfred

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review

    Only stayed one night but this hotel was perfect for that & right next to the bus station. Great water pressure & warm water

  • Alberto

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review
  • Mauricio

    Reviewed: 9 December 2024 · Stayed in November 2024

    Verified review

    excelente atencion

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  • Sanchez

    Reviewed: 2 December 2024 · Stayed in November 2024

    Verified review
  • Erick

    Reviewed: 10 November 2024 · Stayed in November 2024

    Verified review
  • Fred

    Reviewed: 4 November 2024 · Stayed in November 2024

    Verified review
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