6.7

Reviews of The Secure Inn Hotel Muscat 4 stars

Azaiba po box 123, pc 118, 118 Muscat, Oman

  • Hamed

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Tuan

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Dee

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Okey

    Bed was very hard mattress

    Property response:

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to us and the same has been shared with the entire team. We look forward to the pleasure of welcoming you again when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you Regards, Team The Secure Inn Hotel Muscat

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to… Show more

    The Secure Inn Hotel Muscat
    27 August 2025
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  • Hamed

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Chinku

    Reviewed: 13 August 2025 · Stayed in June 2025

    Verified review

    Good

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team The Secure Inn Hotel Muscat.

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team … Show more

    The Secure Inn Hotel Muscat
    13 August 2025
  • Hamed

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
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  • Ahmad

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review

    Good

    Nothing

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team The Secure Inn Hotel Muscat.

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team … Show more

    The Secure Inn Hotel Muscat
    7 August 2025
  • Ahmad

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review

    Yes good

    Nothing

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team The Secure Inn Hotel Muscat.

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team … Show more

    The Secure Inn Hotel Muscat
    7 August 2025
  • Mohmedarif

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Breakfast was basic and bathroom don't have hot water, it has mild warm water.

    Property response:

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to us and the same has been shared with the entire team. We look forward to the pleasure of welcoming you again when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you Regards, Team The Secure Inn Hotel Muscat

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to… Show more

    The Secure Inn Hotel Muscat
    4 August 2025
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  • Santhosh

    Reviewed: 15 July 2025 · Stayed in June 2025

    Verified review
  • Navdeep

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
  • Mazin

    Reviewed: 1 June 2025 · Stayed in April 2025

    Verified review
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  • Toolpusher67

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    Location near the airport

    The hotel Night Club is a rep of style .. despite staying at the hotel, they charge us with a cover charge. Plus, when we wanted to set at the table, they came came up with another charge .. in general, pease shit management.

    Property response:

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to us and the same has been shared with the entire team. We look forward to the pleasure of welcoming you again when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you Regards, Team The Secure Inn Hotel Muscat

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to… Show more

    The Secure Inn Hotel Muscat
    2 June 2025
  • Rob

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    The room service food was fantastic, the housekeeping & roomservice staff were very helpful

    The carpets were filthy, the room smelled really bad, most things were broken in the room, the kettle, the TV the shower, the windows were filthy ... this hotel is old & needs renovating badly don't let the photos fool you, we stayed 3 days, it was not enjoyable at all.

    Property response:

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to us and the same has been shared with the entire team. We look forward to the pleasure of welcoming you again when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you Regards, Team The Secure Inn Hotel Muscat

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to… Show more

    The Secure Inn Hotel Muscat
    30 May 2025
  • Sreejith

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    Room Space, Cleanliness, amenities, and overall is was good

    N/A

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team The Secure Inn Hotel Muscat.

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team … Show more

    The Secure Inn Hotel Muscat
    28 May 2025
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  • Ali

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    I got connected room with another room and there was huge noise and knocking the door the full night until morning. In addition there was a calls during night to the hotel telephone.

    Property response:

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to us and the same has been shared with the entire team. We look forward to the pleasure of welcoming you again when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you Regards, Team The Secure Inn Hotel Muscat

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to… Show more

    The Secure Inn Hotel Muscat
    24 May 2025
  • Ahmed

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review

    limited option and poor quality

    noise i did not sleep on night, there are two disco and very high noise, mattress very hard and made back pain, the carpe very old and has bad smell, the sump for shower not drainage the water, only one lift and you have to wait for it long time, prostitutes were present in the hotel and openly offering their services shamelessly, the rooms were not soundproof, and i could clearly hear loud sex noise coming from the neighboring room.

    Property response:

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to us and the same has been shared with the entire team. We look forward to the pleasure of welcoming you again when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you Regards, Team The Secure Inn Hotel Muscat

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to… Show more

    The Secure Inn Hotel Muscat
    18 May 2025
  • Siobhain

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review

    Upgraded

    Wifi was not very efficient

    Property response:

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to us and the same has been shared with the entire team. We look forward to the pleasure of welcoming you again when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you Regards, Team The Secure Inn Hotel Muscat

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to… Show more

    The Secure Inn Hotel Muscat
    10 May 2025
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  • Jihad

    Reviewed: 3 May 2025 · Stayed in May 2025

    Verified review

    From the beginning was ok while i checked in. Then i went to 808 I was surprised that if i sat in VIP table they want be sure my bills will be 40 riyal?! What a rules?! So what guest can get!? They should think of hotel guest first then the walk in guest?! Its my first and last not recommend

    Nothing

    Property response:

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to us and the same has been shared with the entire team. We look forward to the pleasure of welcoming you again when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you Regards, Team The Secure Inn Hotel Muscat

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to… Show more

    The Secure Inn Hotel Muscat
    4 May 2025
  • Leanne

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    AMAZING! We felt so safe and living up to its name, Secure. Staff were exceptional, food was fabulous and it was just brilliant all round.

    Other than the heat which is no one’s fault, nothing. But then staff accommodated by lowering our air con.

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team The Secure Inn Hotel Muscat.

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team … Show more

    The Secure Inn Hotel Muscat
    18 April 2025
  • Abdolahi

    Reviewed: 14 April 2025 · Stayed in March 2025

    Verified review

    Reservations stuff is so kindly Mr Dev is helped a lot and were very kind

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team The Secure Inn Hotel Muscat.

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team … Show more

    The Secure Inn Hotel Muscat
    15 April 2025
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  • Edward

    Reviewed: 6 April 2025 · Stayed in April 2025

    Verified review
  • Timur

    Reviewed: 6 April 2025 · Stayed in April 2025

    Verified review

    The stuff is good. This hotel is not for families. There is a club downstairs and it is so loud in the room because of the music. The re will be noise of drunk ladies and gentlemen from downstairs as well as people have loud making love at 4 in the morning . The location is good though

    Property response:

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to us and the same has been shared with the entire team. We look forward to the pleasure of welcoming you again when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you Regards, Team The Secure Inn Hotel Muscat

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to… Show more

    The Secure Inn Hotel Muscat
    7 April 2025
  • Sayed

    Reviewed: 4 April 2025 · Stayed in March 2025

    Verified review

    Horrible night with bed bugs, rooms are not clean In general, while trying to sleep I found a bed bug close to my son head. It was 2 am The receptionist manage the problem as a usual complain (OK I'll give you another room) All of the night I was checking my kids to find any thing around them in the other room which also wasnt too clean Horrible night

    Property response:

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to us and the same has been shared with the entire team. We look forward to the pleasure of welcoming you again when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you Regards, Team The Secure Inn Hotel Muscat

    Dear Valued Guest, At the outset, please accept our sincere apologies for the inconvenience caused to you during your recent stay with us. We are saddened to hear that we could not live up to your expectations. Your feedback is important to… Show more

    The Secure Inn Hotel Muscat
    5 April 2025
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  • Mohammed

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    Staff is very kind and supportive. They upgrade us without additional charge . Moreover, they allow for late checkout till 6 pm with additional 5 OR only . In the restaurant, team provide us IFTAR for free which show their kindness and hospitality.

    Nothing

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team The Secure Inn Hotel Muscat.

    Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that we were able to live up to your expectations and that you enjoyed our hospitality and services. We look forward to welcoming you again soon! Team … Show more

    The Secure Inn Hotel Muscat
    1 April 2025
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