Due to the time of year the Al Bandar hotel was shut a long with it's pool, restaurants and leisure. Restaurant food is average and on the expensive side, drinks are too expensive. Buffet at Samba was small compared to price, there was no ice cream available. Communication of whats on at restaurants and activities needs to be better. The Shangri La website is really poor, most hotels now have their own dedicated website/app that is kept up to date.

Staff were exceptionally friendly, helpful and professional. The life guards at the pool are very good at keeping everyone safe without being overly officious. Concierge booked an excursion for us, and they are very quick to get taxis sorted. The Taxis are very expensive, compared to other options, but this is not the hotel's fault. Breakfast buffet selection is good.

Stayed in August 2025

There was no parking available and I’ve been going there for years and vallet were extremely slow while leaving I requested my car so I could leave and 15 min later the valet asked me to pick out my keys coz he was confused

Stayed in August 2025

I didn't like charging for drinks & snacks that are in fridge already without letting guests know this before.

People who working there are Organized, respectful, efficient, and vey nice! Also, their breakfast is delicious!

Stayed in August 2025

Toilet bathroom was annoying cuz water comes out from the door & water accumulate , needs to call house keeping every time we take shower to mop up water

everything was ok

Stayed in July 2025

Pool and Pool bars closes early. Time to be extended. Same case with Health club.

Breakfast was reasonably good. Beach aslo was good. We as family enjoyed the lazy river also

Stayed in July 2025

The opening and closing time of some restaurants and activities, and the room size it should be more spacious to be perfect

Location , staffs

Stayed in July 2025

Hospitality

Stayed in July 2025

The food is excellent but quite expensive

Great service and staff

Stayed in July 2025

That said, I wouldn’t recommend Al Waha for business travelers or groups of friends, it’s more lively, and very much geared toward family enjoyment. If you're traveling for work, or as couples or even solo, Al Husn is a better fit, quiet, elegant, and refined. For friends or group travel, even work trips, Al Bandar offers the right balance of activity and relaxation.

This was my first time staying at Al Waha, though I’ve previously stayed at Al Husn and Al Bandar, each offering a unique experience. I can confidently say that Al Waha is absolutely perfect for families, especially if you're traveling with children. The hotel is designed with kids in mind. From the slides, kid-friendly pools, and multiple play areas to organized children's activities and the lazy river, there’s plenty to keep the little ones entertained all day. It’s a stress-free environment for families, and the facilities are genuinely impressive. Al Waha delivers exactly what you'd expect for the price point, slightly on the expensive side, but well worth it for the value and experience, especially if you’re coming with kids. Highly recommend it for a fun, family-friendly getaway!

Stayed in July 2025

Overall Impression: The resort feels old and outdated, lacking the vibrant, well-maintained atmosphere you'd expect. There are not enough activities within the resort to justify staying on-site as a full resort experience should offer. Pool & Kids Club: Pool Staff: Unfriendly and rough in their interaction. The experience was unpleasant. Kids Club Staff: Friendly but visibly tired and disengaged. They mostly sat down instead of interacting or organizing activities for the children. Water Slides: Water pressure was insufficient—my children had to crawl mid-slide to reach the pool. Splash Zone: Several splash poles were not working. The drain was dirty and half-clogged daily, which was both unsanitary and unappealing. Dining: Breakfast: The area felt cramped and the food variety was very limited, heavily focused on Indian cuisine. Room & Layout: Distance: The room was a 5-minute walk from the reception and breakfast area, which became inconvenient, especially with kids. Interconnecting Rooms: The doors opened into a narrow corridor, making it impractical to leave them open comfortably. Room Size: Rooms were relatively small for the price paid. Air Conditioning: One bedroom in the 2-bedroom villa never cooled properly, while the other was fine. The issue remained unresolved despite several complaints. Spa & Facilities: Spa: No male masseur available. Lack of Information: We were not informed about complimentary access to facilities like the spa, gym, mini-golf, or frankincense garden. We discovered them on our own too late to enjoy them. Turtle Hatching: There was no information or promotion about this experience—just a basic paper listing timings for open areas, with no explanation of events or resort highlights.

The resort had many restaurants to try, the Asian one was the best. The view and atmosphere was great. They had kids club, 2 swimming pools, a splash zone for kids and 2 slides. Staff were very welcoming and friendly Free spa entrance to sauna and steam and jacuzzi.

Stayed in June 2025

The resort is needed for renovations! The room is comfortable but it doesn’t match with 5 stars resort standard.

The location and the sea view was amazing! The service was great and breakfast was fair.

Stayed in June 2025

Unclean around pool area , towels were not clean The kids club was not appealing - smelled bad

Clean and good rooms and service nice pool

Stayed in June 2025

Food, especially the diner was not worth to have it. We found no good taste most of the items, especially kebabs. Honestly this is the only thing which discouraged us.

Location is very scenic, it was very peaceful. Great Amenities.

Stayed in June 2025

Pool time could be adjusted to weather condition...Due to summer cannot get in pool most of the day.... So it could be extended to more than 7 pm.... Eg 9 pm...

Nice location.. Beach and pools... good place to spend the time children

Stayed in May 2025

A bit too many kids so not too quiet. Sea was full of green algae

Lovely resort, nice lazy river, good breakfast. Better to rent a car to reach it as it is outside the city on a hill. Very peaceful place

Stayed in March 2025

There were travel tour packages with all you can drink (alcohol) at the kids swimming pool bar with some drunk people at 2pm. I was surprised to see that at a hotel pool for children in Oman.

Nice hotel with enough choice of food options, good room and entertainment sports for the kids.

Stayed in May 2025

Evening time to quiet, need some nice music entertainment or other activity.

The location and beach were amazing.

Stayed in May 2025

property luxury is average

breakfast very good

Stayed in May 2025

Amenities were tired and not representative of the product advertised.

Location was great and staff were amazing

Stayed in May 2025

The view

Very good and location is nice

Stayed in May 2025

Small comment. It was slow cheack in process when i arrived at 2 am. I was the only guest at that hour and normally guest arriving late hours would be so tired and just need to check in as fast as possible. So would be great if the check in keys and papers were prepared in advance for fadter check in.

The location and all the outdoor pools and beach. Very calming and perfect for a get away. Good spacious room.

Stayed in May 2025

The breakfast can be improved, the restaurants are more expensive than the value.

The scenery and family friendly atmosphere

Stayed in April 2025

Nothing

Everything is fantastic We did a tour to see dolphins and turtles, i have never seen so many dolphins !

Stayed in April 2025

Nothing

Everything . Great location , beautiful property and outstanding customer service

Stayed in April 2025