Reviews of Mysk Al Mouj Hotel 4 stars
335 Street 6 - Almouj Area, 121 Muscat, Oman
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewFriendly and supportive staff
No variety of the breakfast
Dear Sulaiman, Thank you for your feedback. We are delighted to hear that you found our team friendly and supportive. Your comments regarding breakfast are important to us, and we will review our breakfast menu to improve the selection for our guests. We hope to have the opportunity to welcome you back and provide a more satisfying experience. Best Regards, Meenu Singh Hotel Manager
Dear Sulaiman, Thank you for your feedback. We are delighted to hear that you found our team friendly and supportive. Your comments regarding breakfast are important to us, and we will review our breakfast menu to improve the selection fo… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWelcoming environment, lovely surroundings and a culture of kindness
Dear Kathy, Thank you so much for your wonderful feedback regarding your recent stay with us. We are truly delighted to hear that you thoroughly enjoyed the surroundings and the service. Your kind words are very encouraging and serve as a great motivation for our entire team. We sincerely appreciate you taking the time to share your positive experience, and we eagerly look forward to welcoming you back for another enjoyable visit. Best Regards, Meenu Singh Hotel Manager
Dear Kathy, Thank you so much for your wonderful feedback regarding your recent stay with us. We are truly delighted to hear that you thoroughly enjoyed the surroundings and the service. Your kind words are very encouraging and serve as a g… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation and view from my room was amazing. Nice good size of room… comfortable and cozy
Few times the service was not quick or efficient rest everything was great.
Dear Ms. Aarifa, Thank you for choosing Mysk Al Mouj for your recent stay and for sharing your experience. Please be assured that your feedback regarding the service is valuable to us and will be shared with the concerned departments. We look forward to welcoming you again soon. Best Regards, Meenu Singh Hotel Manager
Dear Ms. Aarifa, Thank you for choosing Mysk Al Mouj for your recent stay and for sharing your experience. Please be assured that your feedback regarding the service is valuable to us and will be shared with the concerned departments. We l… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewLocation, food and facilities were very nice.
Dear Barve, Thank you so much for your wonderful feedback regarding your recent stay with us. We are truly delighted to hear that you thoroughly enjoyed our convenient location, the culinary experience provided by our food and beverage team, and the overall quality of our facilities. Your kind words are very encouraging and serve as a great motivation for our entire team. We sincerely appreciate you taking the time to share your positive experience, and we eagerly look forward to welcoming you back for another enjoyable visit. Best Regards, Meenu Singh Hotel Manager
Dear Barve, Thank you so much for your wonderful feedback regarding your recent stay with us. We are truly delighted to hear that you thoroughly enjoyed our convenient location, the culinary experience provided by our food and beverage tea… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe stuff and location.
At the prying time we didn't listen the (athan). We are at the islamic country. How come no athan at prying time.
Dear Ahmad, Thank you for your feedback. We understand your observation regarding the athan. There is a mosque located approximately 5 km from our premises. We hope this information is helpful. We hope to welcome you back soon at Mysk Al Mouj. Best Regards, Meenu Singh Hotel Manager
Dear Ahmad, Thank you for your feedback. We understand your observation regarding the athan. There is a mosque located approximately 5 km from our premises. We hope this information is helpful. We hope to welcome you back soon at Mysk Al … Show more
Reviewed: 16 August 2025 · Stayed in June 2025
Verified reviewLocation; good facilities
Nothing
Dear Iannis, Thank you for taking your time to share your experience with us. We appreciate your rating and are glad you enjoyed your stay and our facilities. It is encouraging to receive such positive feedback, as we strive to provide exceptional experiences. We hope to welcome you back soon at Mysk Al Mouj. Best Regards, Meenu Singh Hotel Manage
Dear Iannis, Thank you for taking your time to share your experience with us. We appreciate your rating and are glad you enjoyed your stay and our facilities. It is encouraging to receive such positive feedback, as we strive to provide exc… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery modern and high class/fancy. Expensive location and the value for money wasn’t great BUT it was an above average hotel.
Price was high but everything else was amazing.
Dear Quentin, Thank you for sharing your feedback with us. We are pleased to hear that you found our hotel to be very modern and high-class. We understand your comments regarding our pricing and value for money, and we appreciate your honesty. We are, however, delighted to know that despite this, you still considered us an above-average hotel and found everything else to be amazing. We hope to have the opportunity to welcome you back in the future. Best Regards, Meenu Singh Hotel Manager
Dear Quentin, Thank you for sharing your feedback with us. We are pleased to hear that you found our hotel to be very modern and high-class. We understand your comments regarding our pricing and value for money, and we appreciate your hon… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in May 2025
Verified reviewI had an excellent stay at this hotel during two separate visits in May. The rooms were spacious, clean, and very comfortable, and the staff were genuinely lovely and welcoming. I especially appreciated the quiet atmosphere and the proximity to a small shopping centre with a fantastic supermarket and pharmacy—very convenient. One small hiccup was my request to swap the duvet for a top sheet due to the extreme heat (48°C outside). This was met with some confusion and took a bit of explaining, but eventually it was sorted.
Dear Robbie, Thank you for your wonderful feedback regarding your two separate stays in May. We are delighted to hear that you had a mostly excellent experience, finding your rooms spacious, clean, and comfortable, and our team genuinely lovely and welcoming. We are also pleased that you appreciated our quiet atmosphere and the convenience of the nearby shopping center with its supermarket and pharmacy. We sincerely apologize for the initial confusion you experienced when requesting a top sheet instead of a duvet. We understand that in extreme heat, such a request is entirely reasonable, and we regret any inconvenience this caused. We will address this with our housekeeping team to ensure a smoother process for similar requests in the future. Most importantly, we are deeply concerned and apologize for the significant issue you've encountered with the refund of your 75 OMR deposit from the URdrive car rental service. Please be assured that we are taking this matter very seriously. We are immediately escalating this issue with URdrive and their finance team to ensure your deposit is refunded without further delay. We will follow up on your behalf and keep you updated on the progress. Thank you again for bringing these matters to our attention. We truly value your business and hope to resolve the car rental deposit issue promptly. Best Regards, Meenu Singh Hotel Manager
Dear Robbie, Thank you for your wonderful feedback regarding your two separate stays in May. We are delighted to hear that you had a mostly excellent experience, finding your rooms spacious, clean, and comfortable, and our team genuinely l… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewNothing special
-the pool is a pity (like a camping pool) with no interesting view: view on a working place with trucs and very dangerous glass! No security -breakfast has nothing that you can remember of -staff is average, they don’t want to work it seems -airco makes a lot of noice -windows are dirty -hotel is far from the city -this hotel has nothing special and we stayed there 4 days so we know what we are talking about WASTE of MONEY, better places to go for cheaper prices and better service.
Dear Yasmina, Thank you for taking the time to share such detailed feedback regarding your recent 4-day stay with us. We are truly sorry to learn that your experience was so disappointing and that we failed to meet your expectations in several key areas. We regret that you felt our hotel had nothing special to offer and that you considered your stay a waste of money when compared to other options. This is certainly not the impression we want our guests to leave with. Please be assured that we are taking your feedback very seriously. We will be reviewing all the points you've raised with our respective teams, including those concerning safety, maintenance, staff training, and overall guest experience, to identify areas for immediate improvement. We understand your frustration and genuinely apologize for the negative experience. We hope that despite these issues, you might reconsider staying with us in the future, allowing us an opportunity to demonstrate the improvements we are committed to making. Best Regards, Meenu Singh Hotel Manager
Dear Yasmina, Thank you for taking the time to share such detailed feedback regarding your recent 4-day stay with us. We are truly sorry to learn that your experience was so disappointing and that we failed to meet your expectations in sev… Show more