Reviews of Mövenpick Hotel & Apartments Ghala Muscat 5 stars
Al Maaridh Street Ghala Heights Complex Adjacent to Sultan Qaboos St, 111 Muscat, Oman
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Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThank you for Mr firas and Miss Beza they was very kind and helpful
Location and staffs Thank you for Mr firas and Miss Beza they was very kind and helpful
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewMy recent stay at Mövenpick Muscat was nothing short of exceptional. The hotel itself offers everything one could expect at a five-star level, but what truly sets it apart is the team. From the moment I arrived, I was welcomed with warmth, professionalism, and genuine care. A special thanks to Sharuk and his team, whose attention to detail and kindness made the experience unforgettable. Leaving felt like saying goodbye to family, and they’ve set a standard of hospitality that will be hard to match.
Dear Zakaria, Thank you for your wonderful feedback regarding your recent stay at Mövenpick Hotel and Hotel Apartments Ghala Muscat. We are thrilled to hear that you found our hospitality exceptional and that our team, especially Sharuk, made you feel at home. Your kind words about their professionalism and attention to detail will surely inspire them to continue delivering outstanding service. We strive to create memorable experiences for our guests, and it is heartening to know we achieved that during your visit. We look forward to welcoming you back in the future, where you will always find a warm atmosphere awaiting you. Warm regards, Mövenpick Ghala Muscat Team
Dear Zakaria, Thank you for your wonderful feedback regarding your recent stay at Mövenpick Hotel and Hotel Apartments Ghala Muscat. We are thrilled to hear that you found our hospitality exceptional and that our team, especially Sharuk, m… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewCheck-in time... Since I did online check-in, it took more than 30 minutes to be given the keys, so I didn't see the benefits of online check-in
Dear Ahmed, Thank you for your feedback regarding the check-in process. We appreciate you taking the time to share your experience, and we value your input as we continue working to enhance the overall guest journey. We look forward to welcoming you back and providing an even smoother experience on your next visit. Warm regards, Mövenpick Ghala Muscat Team
Dear Ahmed, Thank you for your feedback regarding the check-in process. We appreciate you taking the time to share your experience, and we value your input as we continue working to enhance the overall guest journey. We look forward to we… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewEverything was good. Staff was super friendly and welcoming - special mention for sabrina at reception and crisenda at dining.
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Dear Wu, Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your stay and felt warmly welcomed by our team. Sabrina and Criselda will be delighted to hear your special mention as they truly appreciate your kind words. We look forward to welcoming you back for another enjoyable visit soon. Warm regards, Movenpick Ghala Muscat Team
Dear Wu, Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your stay and felt warmly welcomed by our team. Sabrina and Criselda will be delighted to hear your special mention as they truly appreciate your kind word… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe employees are amazing, everyone was very helpful!
Unfortunately the spa were closed on the time we were there
Dear Yusuf, Thank you for your kind words about our property and team. We’re delighted to hear that you found our staff helpful and our service top notch. While the spa was not available during your stay, we’re glad you still had a positive experience with us. We hope to welcome you back soon, with all facilities ready to make your visit even more enjoyable. Warm regards, Movenpick Ghala Muscat Team
Dear Yusuf, Thank you for your kind words about our property and team. We’re delighted to hear that you found our staff helpful and our service top notch. While the spa was not available during your stay, we’re glad you still had a positi… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewTook 5 to 10 minutes for hot water to reach the room. Meant waiting to shower.
Dear Rolinson, Thank you for sharing your feedback. We’re glad you chose to stay with us and appreciate you bringing the hot water delay to our attention. We understand how important comfort and convenience are during a stay, and we’ll be reviewing this matter with our team to ensure an improved experience moving forward. We hope to welcome you back again in the future for a smoother and more enjoyable visit. Best regards, Movenpick Ghala Muscat Team
Dear Rolinson, Thank you for sharing your feedback. We’re glad you chose to stay with us and appreciate you bringing the hot water delay to our attention. We understand how important comfort and convenience are during a stay, and we’ll be… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified review