Reviews of Mercure Muscat 4 stars
PO Box 65 Dohat Al Adab Street AL KHUWAIR Dist, 133 Muscat, Oman
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewNew hotel, clean and quiet location. Staff are very supportive and great breakfast. Large swimming pool. good size of rooms. Value for money.
Nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery spacious and accessible to malls
The food in breakfast buffet
Dear John , Thank you so much for your kind words! We’re delighted to know you enjoyed your short vacation with us and found the stay spacious and conveniently located near the malls. We’re also happy you had the chance to experience our breakfast buffet. Your feedback means a lot to us, and we look forward to welcoming you again for another enjoyable stay.
Dear John , Thank you so much for your kind words! We’re delighted to know you enjoyed your short vacation with us and found the stay spacious and conveniently located near the malls. We’re also happy you had the chance to experience our br… Show more
Reviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBudget Hotel, staff was welcoming.
No smart Tv for kids.
Dear Swapnil , Thank you for taking the time to share your experience. We’re happy to hear you felt welcomed by our staff, as we always strive to provide warm and friendly service. We also appreciate your feedback regarding the TV amenities — it’s valuable input that we’ll take into consideration as we look for ways to enhance our guests’ stay, especially for families with children. We hope to welcome you back again soon.
Dear Swapnil , Thank you for taking the time to share your experience. We’re happy to hear you felt welcomed by our staff, as we always strive to provide warm and friendly service. We also appreciate your feedback regarding the TV amenities… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStaff are so polite, welcoming and a very beautiful hotel. Rooms are so nice and comfortable
N/A
Dear Jaffar , Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay with us and that our team made you feel welcome. It’s wonderful to know you found the rooms comfortable and our hotel beautiful. We truly appreciate your feedback and look forward to welcoming you back again soon.
Dear Jaffar , Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay with us and that our team made you feel welcome. It’s wonderful to know you found the rooms comfortable and our hotel beautiful. We trul… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewCleanness, staff and location.
Dear Khalid , Thank you for your feedback! We’re glad you enjoyed the cleanliness, our staff, and the hotel’s location. We look forward to welcoming you again soon!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewWas Nise
Was good
Dear Hussein , Thank you for your feedback! We’re glad you enjoyed our staff and had a good stay. We hope to welcome you back again soon!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGood & clean
Some of staff take too long to response!
Dear Badriya , Thank you for your feedback! We’re glad you enjoyed the cleanliness and overall stay. We also appreciate your comments regarding our staff response time and will work on improving it. We hope to welcome you back for an even better experience soon!
Dear Badriya , Thank you for your feedback! We’re glad you enjoyed the cleanliness and overall stay. We also appreciate your comments regarding our staff response time and will work on improving it. We hope to welcome you back for an even b… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNone
Bed is not clean. Attitude of staff is not welcoming.
Dear Glaciel , We sincerely apologize for the experience you had during your stay. Your comments regarding the cleanliness of the bed and staff attitude are taken very seriously, and we will address these issues with our team to ensure improvements. We appreciate your feedback and hope to have the opportunity to provide a much better experience in the future.
Dear Glaciel , We sincerely apologize for the experience you had during your stay. Your comments regarding the cleanliness of the bed and staff attitude are taken very seriously, and we will address these issues with our team to ensure impr… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewActually, this is my second time staying at Mercure, and once again, everything was great! From the cleanliness to the amenities, I absolutely love how complete and well-prepared everything is.
One small suggestion, though — the pool hours at night end at 8 PM. It would be wonderful if you could consider extending the timing, as some guests come for a staycation after work and would really appreciate a chance to relax with a quick dip in the pool later in the evening.
Dear Guests , Thank you for choosing Mercure again and for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed the cleanliness, amenities, and overall experience. We also appreciate your suggestion regarding the pool hours and will take it into consideration for future improvements. We look forward to welcoming you back for another enjoyable stay soon!
Dear Guests , Thank you for choosing Mercure again and for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed the cleanliness, amenities, and overall experience. We also appreciate your suggestion regarding the pool ho… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified review