Reviews of Radisson Hotel Muscat Panorama 4 stars
P.O.Box: 1009 PC 133, Muscat,, 133 Muscat, Oman
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewMy stay at Radisson Hotel Muscat Panorama was excellent from start to finish. The breakfast buffet offered a great variety, and the service provided by Swapna was exceptionally courteous and attentive. The rooms were spotless, with efficient room service ensuring a consistently comfortable experience. The property provides ample parking facilities, which is very convenient for guests. Leisure amenities such as the swimming pool and jacuzzi added to the overall comfort and relaxation. Additionally, the hotel’s location is ideal, being close to major shopping malls and restaurants. Overall, a well-managed property that I would highly recommend for both business and leisure travelers.
Dear Sajjad, Thank you for your kind feedback. We are glad you enjoyed our hospitality during your stay and your appreciation means a lot to us. We look forward to welcoming you back soon. Kind Regards, Ammu Prem, Reservations Manager.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAc is big problem. One of our windows room was open and does not safe if you have kids.
Ac is not good because our window is broken.
Dear Shawge, Thank you for sharing your feedback. Please accept our sincere apologies for the inconvenience caused during your stay. We regret to hear about the broken window in your room and the impact it had on both safety and the air conditioning performance. The comfort and safety of our guests, especially families with children, is our top priority, and we take this concern very seriously. Our Engineering team has been informed, and corrective measures are being taken immediately to ensure this issue is fully resolved. We will also strengthen our room inspection procedures to prevent such situations from recurring in the future. We truly value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back and provide you with a much more comfortable and worry-free stay. Kind Regards Safras Jaleel Executive Assistant Manager
Dear Shawge, Thank you for sharing your feedback. Please accept our sincere apologies for the inconvenience caused during your stay. We regret to hear about the broken window in your room and the impact it had on both safety and the air co… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewOver all clean rooms and good locations
Break fast was very bad and it’s not worthy
Dear Dennies, Thank you for taking the time to share your experience. We’re glad you are happy with our room cleanliness and central location. We sincerely apologize for the inconvenience you have encountered with the quality of the buffet breakfast, your feedback has been taken very seriously and addressed with the concerned teams to improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Ammu Prem, Reservations Manager.
Dear Dennies, Thank you for taking the time to share your experience. We’re glad you are happy with our room cleanliness and central location. We sincerely apologize for the inconvenience you have encountered with the quality of the buffet … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe staff's attentiveness and the property's location were significant assets. Moreover, the team provided outstanding service by accommodating my late check-out request and proactively soliciting feedback regarding my experience. The proximity of a hypermarket and a mall, offering diverse dining options, represents a considerable advantage, as such amenities are not commonly available in other locations.
Getting to the parking in the hotel basement was a pain, I had to call or go to the front desk, and then the concierge would come and open the barrier with the hotel card. It was annoying, but they said they'd fix it in a few weeks by programming the guest cards.
Dear Lee, Thank you for taking the time to share your experience. We’re glad that you are satisfied with our services and appreciated our central location. However, we sincerely apologize for inconvenience with the basement car parking access and the same has been addressed with the concerned teams to improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Ammu Prem, Reservations Manager.
Dear Lee, Thank you for taking the time to share your experience. We’re glad that you are satisfied with our services and appreciated our central location. However, we sincerely apologize for inconvenience with the basement car parking acce… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation Swimming pool
Guest service on telefon slow and need training
Dear Mohammed, Thank you for taking the time to share your experience. We’re glad you are happy with our swimming pool and appreciated our central location. However, we sincerely apologize for the inconvenience encountered with the guest service. Your feedback has been taken very seriously and addressed with the concerned teams to improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Ammu Prem, Reservations Manager.
Dear Mohammed, Thank you for taking the time to share your experience. We’re glad you are happy with our swimming pool and appreciated our central location. However, we sincerely apologize for the inconvenience encountered with the guest se… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClose to mall good for food court. And market close to it and also a small mall Panorama Mall
Very noise room
Dear Imraan, Thank you for taking the time to share your experience. We’re glad you are happy with our central location. However, we sincerely apologize for the inconvenience encountered with the noise in the rooms. Your feedback has been taken very seriously and addressed with the concerned teams to improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Ammu Prem, Reservations Manager.
Dear Imraan, Thank you for taking the time to share your experience. We’re glad you are happy with our central location. However, we sincerely apologize for the inconvenience encountered with the noise in the rooms. Your feedback has been t… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation
The view, access for parking and breakfast
Dear Imraan, Thank you for taking the time to share your experience. We’re glad you are happy with our central location. We sincerely apologize for the inconveniences you have encountered, your feedback has been taken very seriously and addressed with the concerned teams to improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Ammu Prem, Reservations Manager.
Dear Imraan, Thank you for taking the time to share your experience. We’re glad you are happy with our central location. We sincerely apologize for the inconveniences you have encountered, your feedback has been taken very seriously and add… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewFrom the first reaction the front desk people they are very helpful with a smile very good location clean rooms they have many things also to do they have a great cigar lounge restaurant and bar also they do happy hours
Actually nothing all was great and sure ill stay there when i visit muscat again, but i hope that they give me room with view bec they give me room with other building view
Dear Ibrahim, Thank you for your kind feedback. We are glad you enjoyed our hospitality during your stay and your appreciation means a lot to us. We hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Ammu Prem, Reservations Manager.
Dear Ibrahim, Thank you for your kind feedback. We are glad you enjoyed our hospitality during your stay and your appreciation means a lot to us. We hope to have the opportunity to provide you with a much better experience on your next visi… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe rooms were clean and very comfortable, with elegant décor. The bed was super comfy. Our Room was spotless, comfortable, and spacious. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel to anyone visiting downtown Muscat.
The breakfast was good and delicious, but I did notice a few issues. I found a small bone in the beef sausage, which made it less enjoyable. The cabbage did not seem to be washed properly and still had some dust on it. Also, the black coffee tasted burnt. Overall, I appreciated the breakfast, but I believe a little more attention to food preparation and quality control would make the experience much better.
Dear Mustahil, Thank you for taking the time to share your experience. We’re glad you are happy with our rooms and services. We sincerely apologize for the inconveniences you have encountered with our buffet breakfast, your feedback has been taken very seriously and addressed with the concerned teams to improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Ammu Prem, Reservations Manager.
Dear Mustahil, Thank you for taking the time to share your experience. We’re glad you are happy with our rooms and services. We sincerely apologize for the inconveniences you have encountered with our buffet breakfast, your feedback has bee… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe brakfast was good but i would recommend to have some more option as well like varirty in omlete. Coffee machine need to upgrade.
Pool is small and no shade during the day time. Table Tennis was of no use as due to the inavailibility of the rackets.
Dear Adil, Thank you for taking the time to share your experience. We sincerely apologize for the inconveniences you have encountered, your feedback has been taken very seriously and addressed with the concerned teams to improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Ammu Prem, Reservations Manager.
Dear Adil, Thank you for taking the time to share your experience. We sincerely apologize for the inconveniences you have encountered, your feedback has been taken very seriously and addressed with the concerned teams to improve our service… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewMost of the facilities
The parking was an issue
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe location was very good, everything was close by, maximum travel time for 20mins for any location. We also got a room upgrade to a suite and was allowed for late checkout as our flight got delayed.
The breakfast options were very limited and they offer the same dishes everyday.
Dear Karan, Thank you for taking the time to share your experience. We’re glad you are happy with our rooms and the central location. We have duly noted your feedback on the buffet breakfast, it has been taken very seriously and addressed with the concerned teams to improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Ammu Prem, Reservations Manager.
Dear Karan, Thank you for taking the time to share your experience. We’re glad you are happy with our rooms and the central location. We have duly noted your feedback on the buffet breakfast, it has been taken very seriously and addressed w… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe AC had a problem and there were maintanence staff in my room at 1am trying to fix it
The AC gave me trouble sleeping. My kids were sweating.
Dear Shahid, Thank you for taking the time to share your experience. We sincerely apologize for the issues you have encountered with the AC and the timing of engineer's visit. Your feedback has been taken very seriously and addressed with the concerned teams to improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Ammu Prem, Reservations Manager.
Dear Shahid, Thank you for taking the time to share your experience. We sincerely apologize for the issues you have encountered with the AC and the timing of engineer's visit. Your feedback has been taken very seriously and addressed wi… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation
Hotel Air feels moist and not clean within rooms and lobby giving a bad athmosphere , cleanliness in lobby and room average doesn’t feel clean
Dear Amirabbas, Thank you for taking the time to share your experience. We sincerely apologize for the issues you have encountered with the cleanliness. Your feedback has been taken very seriously and addressed with the concerned teams to improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Ammu Prem, Reservations Manager.
Dear Amirabbas, Thank you for taking the time to share your experience. We sincerely apologize for the issues you have encountered with the cleanliness. Your feedback has been taken very seriously and addressed with the concerned teams to i… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWeather, food and cleaner was friendly and doing his 100%
Nothing
Dear Jaber Eslami Ramchahi, Thank you for your kind feedback. We are glad you enjoyed the our hospitality during your stay and your appreciation means a lot to us. We look forward to welcoming you back soon. Kind Regards, Ammu Prem, Reservations Manager.
Dear Jaber Eslami Ramchahi, Thank you for your kind feedback. We are glad you enjoyed the our hospitality during your stay and your appreciation means a lot to us. We look forward to welcoming you back soon. Kind Regards, Ammu Prem, Reserva… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified review