9.2

Reviews of Kempinski Hotel Muscat 5 stars

Street 6 335 Al Mouj,, Muscat, Oman

  • Sadrodin

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The best hotel that we experienced

  • Mohammed

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff. Room very nice Staff top class 10/10

    Nothing

  • Juma

    Reviewed: 28 August 2025 · Stayed in June 2025

    Verified review
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  • Shani

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    My recent stay at the hotel was excellent. The location is ideal, making it easy to explore the area. The staff were outstanding — attentive, friendly, and always ready to help with a smile. Everything about my stay was smooth and comfortable. I would gladly recommend this hotel and look forward to returning.

    Nothing

    Property response:

    Dear Shani, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience was excellent and that it exceeded what you anticipated. We are particularly pleased to hear your comments regarding our ideal location and the outstanding team who were so attentive and friendly. Your positive comments will be shared with our dedicated team, as this feedback serves as a significant motivator in our continuous pursuit of excellence. We look forward with anticipation to the opportunity of welcoming you back to Kempinski Hotel Muscat for another exceptional experience. Sincerely, Carmen Venter Quality Manager

    Dear Shani, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience was excellent and that it exceeded what you anticipated. We are particularly plea… Show more

    Kempinski Hotel Muscat
    28 August 2025
  • Francesca

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Janet

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    A beautiful property with excellent beach front and lovely pools.

    The location is not great, too far from town and the Souq but good if you want to be near the airport.

    Property response:

    Dear Janet, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience exceeded what you anticipated, particularly regarding our beautiful property, excellent beachfront, and lovely pools. We are glad that you appreciated the serene and relaxing environment we strive to provide. At the same time we appreciate your constructive feedback and suggestions on the areas of improvement. Your positive comments will be shared with our dedicated team, as this feedback serves as a significant motivator in our continuous pursuit of excellence. We look forward with anticipation to the opportunity of welcoming you back to Kempinski Hotel Muscat for another exceptional experience. Sincerely, Carmen Venter Quality Manager

    Dear Janet, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience exceeded what you anticipated, particularly regarding our beautiful property, exc… Show more

    Kempinski Hotel Muscat
    25 August 2025
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  • Eiman

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Every thing good

    One staff during breakfast she asked me. Have u eat egg before she ease rude

    Property response:

    Dear Eiman, We sincerely appreciate you sharing your feedback on your recent stay. We are so pleased to learn that we were able to exceed your expectations in many aspects of your stay. Your positive feedback has a significant impact on our team. We would like to take this opportunity to sincerely apologize for the unfortunate experience you encountered during your stay. I have shared your comments with the relevant team members, and adequate training in these areas will be carried out to avoid future recurrences. We will be sure to pass on your appreciation to the entire team for the overall positive experience. We value your feedback and will use it to improve. We anticipate the pleasure of welcoming you back to Kempinski Hotel Muscat for another visit where we aim to provide an even more memorable and exceptional experience. Sincerely, Carmen Venter Quality Manager

    Dear Eiman, We sincerely appreciate you sharing your feedback on your recent stay. We are so pleased to learn that we were able to exceed your expectations in many aspects of your stay. Your positive feedback has a significant impact on o… Show more

    Kempinski Hotel Muscat
    25 August 2025
  • Abdur

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Spacious and clean

    Property response:

    Dear Abdur Rehman, Thank you for your valuable feedback. We are thrilled to hear that your experience with us exceeded your expectations, particularly regarding the spaciousness and cleanliness of our facilities. Your kind words will be shared with the team, as this positive feedback is greatly appreciated and encourages us all. We look forward to welcoming you back to Kempinski Hotel Muscat soon for another exceptional stay. Sincerely, Carmen Venter Quality Manager

    Dear Abdur Rehman, Thank you for your valuable feedback. We are thrilled to hear that your experience with us exceeded your expectations, particularly regarding the spaciousness and cleanliness of our facilities. Your kind words will be … Show more

    Kempinski Hotel Muscat
    24 August 2025
  • Ziyadin

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review
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  • Ali

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Manel

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Excellent customer service 👌🏻 I enjoyed my stay

    Property response:

    Dear Manel, We sincerely appreciate you sharing your feedback on your recent stay. We are so pleased to learn that we were able to exceed your expectations, especially concerning the excellent customer service you received. It brings us great joy to know that you enjoyed your stay so much. Your comments have a significant positive impact on our team. We will be sure to pass on your appreciation to the entire team, as such positive reinforcement is invaluable. We anticipate the pleasure of welcoming you back to Kempinski Hotel Muscat for another visit where we aim to provide an even more memorable experience. Sincerely, Carmen Venter Quality Manager

    Dear Manel, We sincerely appreciate you sharing your feedback on your recent stay. We are so pleased to learn that we were able to exceed your expectations, especially concerning the excellent customer service you received. It brings us g… Show more

    Kempinski Hotel Muscat
    23 August 2025
  • Altuncu

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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  • Salama

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
  • Mai

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Location / Cleanliness / Breakfast / Everything

    Everything

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience exceeded what you anticipated, particularly regarding the location, cleanliness, and breakfast. We are so pleased to hear that you enjoyed "Everything." Your positive comments will be shared with our dedicated team, as this feedback serves as a significant motivator in our continuous pursuit of excellence. We look forward with anticipation to the opportunity of welcoming you back to Kempinski Hotel Muscat for another exceptional experience. Sincerely, Carmen Venter Quality Manager

    Dear Valued Guest, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience exceeded what you anticipated, particularly regarding the location, cleanl… Show more

    Kempinski Hotel Muscat
    20 August 2025
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  • Yasmin

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Mehmet

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Wael

    Reviewed: 16 August 2025 · Stayed in June 2025

    Verified review

    The team was very friendly and welcoming.

    Property response:

    Dear Wael Elsaeed, Thank you for your wonderful feedback regarding your recent experience with us. We are truly delighted to hear that your stay surpassed your expectations, and we especially appreciate you mentioning the friendly and welcoming team. Your recognition is highly valued. We will ensure your kind words are shared with the entire team, as such positive affirmation inspires us all. We eagerly await the pleasure of welcoming you back to Kempinski Hotel Muscat for another stay that we hope will again exceed your expectations. Sincerely, Carmen Venter Quality Manager

    Dear Wael Elsaeed, Thank you for your wonderful feedback regarding your recent experience with us. We are truly delighted to hear that your stay surpassed your expectations, and we especially appreciate you mentioning the friendly and wel… Show more

    Kempinski Hotel Muscat
    18 August 2025
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  • Anonymous

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    The staff was outstanding and the hotel facilities were stunning. We‘ve enjoyed our stay very much and will come back for sure.

    Nothing, it was fantastic

    Property response:

    Dear Valued Guest, Thank you for your valuable feedback. We are thrilled to hear that your experience with us exceeded your expectations, particularly regarding the outstanding team and stunning hotel facilities. Your kind words will be shared with the team, as this positive feedback is greatly appreciated and encourages us all. We look forward to welcoming you back to Kempinski Hotel Muscat soon for another exceptional stay. Sincerely, Carmen Venter Quality Manager

    Dear Valued Guest, Thank you for your valuable feedback. We are thrilled to hear that your experience with us exceeded your expectations, particularly regarding the outstanding team and stunning hotel facilities. Your kind words will be … Show more

    Kempinski Hotel Muscat
    17 August 2025
  • Rajeev

    Reviewed: 14 August 2025 · Stayed in June 2025

    Verified review
  • Fatma

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
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  • Zaki

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Arman

    Reviewed: 11 August 2025 · Stayed in June 2025

    Verified review

    Friendly staff, cleanness, good sport bar , nice pool , spacious rooms

    Nothing

    Property response:

    Dear Arman, Thank you for your thoughtful feedback following your recent stay. We are truly gratified to know that your experience surpassed your expectations, and we especially value your comments on the friendly team, cleanness, good sport bar, nice pool, and spacious rooms. Your compliments will be shared with the entire team, as such positive feedback fuels our commitment to excellence. We eagerly anticipate the opportunity to welcome you back to Kempinski Hotel Muscat for another fulfilling visit that we hope will once again exceed your expectations. Sincerely, Carmen Venter Quality Manager

    Dear Arman, Thank you for your thoughtful feedback following your recent stay. We are truly gratified to know that your experience surpassed your expectations, and we especially value your comments on the friendly team, cleanness, good sp… Show more

    Kempinski Hotel Muscat
    12 August 2025
  • Francesca

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
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  • Motasem

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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