Reviews of Kempinski Hotel Muscat 5 stars
Street 6 335 Al Mouj,, Muscat, Oman

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe best hotel that we experienced
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFriendly staff. Room very nice Staff top class 10/10
Nothing
Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewMy recent stay at the hotel was excellent. The location is ideal, making it easy to explore the area. The staff were outstanding — attentive, friendly, and always ready to help with a smile. Everything about my stay was smooth and comfortable. I would gladly recommend this hotel and look forward to returning.
Nothing
Dear Shani, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience was excellent and that it exceeded what you anticipated. We are particularly pleased to hear your comments regarding our ideal location and the outstanding team who were so attentive and friendly. Your positive comments will be shared with our dedicated team, as this feedback serves as a significant motivator in our continuous pursuit of excellence. We look forward with anticipation to the opportunity of welcoming you back to Kempinski Hotel Muscat for another exceptional experience. Sincerely, Carmen Venter Quality Manager
Dear Shani, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience was excellent and that it exceeded what you anticipated. We are particularly plea… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewA beautiful property with excellent beach front and lovely pools.
The location is not great, too far from town and the Souq but good if you want to be near the airport.
Dear Janet, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience exceeded what you anticipated, particularly regarding our beautiful property, excellent beachfront, and lovely pools. We are glad that you appreciated the serene and relaxing environment we strive to provide. At the same time we appreciate your constructive feedback and suggestions on the areas of improvement. Your positive comments will be shared with our dedicated team, as this feedback serves as a significant motivator in our continuous pursuit of excellence. We look forward with anticipation to the opportunity of welcoming you back to Kempinski Hotel Muscat for another exceptional experience. Sincerely, Carmen Venter Quality Manager
Dear Janet, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience exceeded what you anticipated, particularly regarding our beautiful property, exc… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEvery thing good
One staff during breakfast she asked me. Have u eat egg before she ease rude
Dear Eiman, We sincerely appreciate you sharing your feedback on your recent stay. We are so pleased to learn that we were able to exceed your expectations in many aspects of your stay. Your positive feedback has a significant impact on our team. We would like to take this opportunity to sincerely apologize for the unfortunate experience you encountered during your stay. I have shared your comments with the relevant team members, and adequate training in these areas will be carried out to avoid future recurrences. We will be sure to pass on your appreciation to the entire team for the overall positive experience. We value your feedback and will use it to improve. We anticipate the pleasure of welcoming you back to Kempinski Hotel Muscat for another visit where we aim to provide an even more memorable and exceptional experience. Sincerely, Carmen Venter Quality Manager
Dear Eiman, We sincerely appreciate you sharing your feedback on your recent stay. We are so pleased to learn that we were able to exceed your expectations in many aspects of your stay. Your positive feedback has a significant impact on o… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewSpacious and clean
Dear Abdur Rehman, Thank you for your valuable feedback. We are thrilled to hear that your experience with us exceeded your expectations, particularly regarding the spaciousness and cleanliness of our facilities. Your kind words will be shared with the team, as this positive feedback is greatly appreciated and encourages us all. We look forward to welcoming you back to Kempinski Hotel Muscat soon for another exceptional stay. Sincerely, Carmen Venter Quality Manager
Dear Abdur Rehman, Thank you for your valuable feedback. We are thrilled to hear that your experience with us exceeded your expectations, particularly regarding the spaciousness and cleanliness of our facilities. Your kind words will be … Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewExcellent customer service 👌🏻 I enjoyed my stay
Dear Manel, We sincerely appreciate you sharing your feedback on your recent stay. We are so pleased to learn that we were able to exceed your expectations, especially concerning the excellent customer service you received. It brings us great joy to know that you enjoyed your stay so much. Your comments have a significant positive impact on our team. We will be sure to pass on your appreciation to the entire team, as such positive reinforcement is invaluable. We anticipate the pleasure of welcoming you back to Kempinski Hotel Muscat for another visit where we aim to provide an even more memorable experience. Sincerely, Carmen Venter Quality Manager
Dear Manel, We sincerely appreciate you sharing your feedback on your recent stay. We are so pleased to learn that we were able to exceed your expectations, especially concerning the excellent customer service you received. It brings us g… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation / Cleanliness / Breakfast / Everything
Everything
Dear Valued Guest, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience exceeded what you anticipated, particularly regarding the location, cleanliness, and breakfast. We are so pleased to hear that you enjoyed "Everything." Your positive comments will be shared with our dedicated team, as this feedback serves as a significant motivator in our continuous pursuit of excellence. We look forward with anticipation to the opportunity of welcoming you back to Kempinski Hotel Muscat for another exceptional experience. Sincerely, Carmen Venter Quality Manager
Dear Valued Guest, Thank you for taking the time to share your valuable feedback following your recent visit. It brings us immense joy to know that your experience exceeded what you anticipated, particularly regarding the location, cleanl… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in June 2025
Verified reviewThe team was very friendly and welcoming.
Dear Wael Elsaeed, Thank you for your wonderful feedback regarding your recent experience with us. We are truly delighted to hear that your stay surpassed your expectations, and we especially appreciate you mentioning the friendly and welcoming team. Your recognition is highly valued. We will ensure your kind words are shared with the entire team, as such positive affirmation inspires us all. We eagerly await the pleasure of welcoming you back to Kempinski Hotel Muscat for another stay that we hope will again exceed your expectations. Sincerely, Carmen Venter Quality Manager
Dear Wael Elsaeed, Thank you for your wonderful feedback regarding your recent experience with us. We are truly delighted to hear that your stay surpassed your expectations, and we especially appreciate you mentioning the friendly and wel… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe staff was outstanding and the hotel facilities were stunning. We‘ve enjoyed our stay very much and will come back for sure.
Nothing, it was fantastic
Dear Valued Guest, Thank you for your valuable feedback. We are thrilled to hear that your experience with us exceeded your expectations, particularly regarding the outstanding team and stunning hotel facilities. Your kind words will be shared with the team, as this positive feedback is greatly appreciated and encourages us all. We look forward to welcoming you back to Kempinski Hotel Muscat soon for another exceptional stay. Sincerely, Carmen Venter Quality Manager
Dear Valued Guest, Thank you for your valuable feedback. We are thrilled to hear that your experience with us exceeded your expectations, particularly regarding the outstanding team and stunning hotel facilities. Your kind words will be … Show more
Reviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in June 2025
Verified reviewFriendly staff, cleanness, good sport bar , nice pool , spacious rooms
Nothing
Dear Arman, Thank you for your thoughtful feedback following your recent stay. We are truly gratified to know that your experience surpassed your expectations, and we especially value your comments on the friendly team, cleanness, good sport bar, nice pool, and spacious rooms. Your compliments will be shared with the entire team, as such positive feedback fuels our commitment to excellence. We eagerly anticipate the opportunity to welcome you back to Kempinski Hotel Muscat for another fulfilling visit that we hope will once again exceed your expectations. Sincerely, Carmen Venter Quality Manager
Dear Arman, Thank you for your thoughtful feedback following your recent stay. We are truly gratified to know that your experience surpassed your expectations, and we especially value your comments on the friendly team, cleanness, good sp… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified review