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Reviews of Kempinski Hotel Muscat 5 stars

Street 6 335 Al Mouj,, Muscat, Oman

#8 of 117 hotels in Muscat

Guests' Choice

Review score

Based on 1355 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 28 August 2025

    10
    Wonderful stay — great location and amazing staff. Highly recommend!
    • Leisure trip
    • Family with young children
    • Superior Room King
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    My recent stay at the hotel was excellent. The location is ideal, making it easy to explore the area. The staff were outstanding — attentive, friendly, and always ready to help with a smile. Everything about my stay was smooth and comfortable. I would gladly recommend this hotel and look forward to returning.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    A lovely hotel out of the hussle and bustle
    • Leisure trip
    • Solo traveller
    • Deluxe Sea View King
    • Stayed 4 nights
    • Submitted via mobile

    The location is not great, too far from town and the Souq but good if you want to be near the airport.

    A beautiful property with excellent beach front and lovely pools.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Good stay
    • Leisure trip
    • Solo traveller
    • Superior Room King
    • Stayed 1 night
    • Submitted via mobile

    One staff during breakfast she asked me. Have u eat egg before she ease rude

    Every thing good

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Fantastic stay - attentive staff
    • Leisure trip
    • Family with young children
    • Superior Room King
    • Stayed 5 nights
    • Submitted via mobile

    Spacious and clean

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Room King
    • Stayed 3 nights
    • Submitted via mobile

    Excellent customer service 👌🏻 I enjoyed my stay

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights

    The team was very friendly and welcoming.

    Stayed in June 2025

  • Reviewed: 11 August 2025

    9.0
    Comfortable and pleasant stay which will be repeated several times in future
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Friendly staff, cleanness, good sport bar , nice pool , spacious rooms

    Stayed in June 2025

  • Reviewed: 9 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Deluxe Sea View King
    • Stayed 2 nights
    • Submitted via mobile

    The staff were amazing and very helpful!

    Stayed in July 2025

  • Reviewed: 8 August 2025

    10
    Excellent staff at reception and restaurant
    • Business trip
    • Group
    • Superior Room King
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was perfect

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    .

    Everything was on point, really clean and comfortable. The equipment and the staff were wonderful

    Stayed in July 2025

  • Reviewed: 3 August 2025

    10
    Highly recommended
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great! The hotel is well located, the employees are very polite, and the breakfast is terrific. The rooms were extremely comfortable and clean. I have no complaints at all!!!

    Stayed in July 2025

  • Reviewed: 3 August 2025

    10
    Pure perfection!
    • Leisure trip
    • Group
    • Grand Deluxe Resort View King
    • Stayed 7 nights
    • Submitted via mobile

    ———-

    Staying at Muscat Kempinski was an unforgettable experience – by far the best hotel I’ve ever stayed in. I felt like royalty from the moment I arrived. Every detail was flawless, the atmosphere was magical, and the staff made me feel truly special. I already miss it – pure perfection!

    Stayed in July 2025

  • Reviewed: 2 August 2025

    10
    First class, well done the KEMPINSKI staff!
    • Leisure trip
    • Couple
    • Grand Deluxe Resort View King
    • Stayed 1 night
    • Submitted via mobile

    Can be a little expensive but you pay for service and facilities

    The best service from staff in any hotel I’ve ever stayed at.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Deluxe Resort View King
    • Stayed 1 night
    • Submitted via mobile

    I wish there was a separate female pool.

    I loved the hospitality by staff.The breakfast was superb and was quite impressed by the presence of a female gym and steam room and sauna.The rooms were modern,clean and cosy.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room King
    • Stayed 3 nights

    The complete hotel package

    Stayed in July 2025

  • Reviewed: 25 July 2025

    10
    If you want something more luxurious this is the place to go.
    • Leisure trip
    • Couple
    • Grand Deluxe Resort View King
    • Stayed 11 nights
    • Submitted via mobile

    Amazing hotel, staff very polite and extremely helpful, food was delicious. It has two swimming pools, one is infinity pool with sea view. Hotel is very clean and it is obvious that is very well maintained. Rooms are spacious, big king size bed was a dream.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    excellent - can’t wait to return.
    • Leisure trip
    • Family with young children
    • Deluxe Sea View King
    • Stayed 6 nights
    • Submitted via mobile

    the breakfast buffet was not nice, everything was stale. the hotel didn’t allow taxi pick up outside but it was able to drop us off which didn’t make sense.

    it was a stunning location with full amenities, lovely staff, clean, close to the beach and shops

    Stayed in June 2025

  • Reviewed: 18 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 5 nights
    • Submitted via mobile

    The hotel was clean and well maintained. All staff were incredibly hospitable and did a wonderful job at making sure our stay was comfortable. They all went above and beyond. Want to give a massive shoutout to your pool team, namely Abbas and the African brothers. Special thanks to Zuwaina too. We’ll be back again.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    8.0
    Convenient, sophisticated hotel stay. Super friendly staff
    • Leisure trip
    • Solo traveller
    • Superior Room King
    • Stayed 2 nights
    • Submitted via mobile

    Close to airport, charming, helpful and friendly staff.

    Stayed in April 2025

  • Reviewed: 7 July 2025

    10
    A short break to Muscat for the first time. Beautiful city with a fantastic hotel in the best location.
    • Leisure trip
    • Couple
    • Superior Room King
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    The Room, the Pool, the location

    Stayed in June 2025

  • Reviewed: 6 July 2025

    10
    The hotel is absolutely stunning
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing I didn’t like is the bed and pillows were uncomfortable

    The hotel is absolutely stunning 😍 Excellent service and great location. Staff were incredibly friendly and professional. The room were big enough and clean. Tried the breakfast buffet was delicious have so many options. Would highly recommend and definitely will come back again

    Stayed in June 2025

  • Reviewed: 4 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great hotel with amazing staff

    Stayed in July 2025

  • Reviewed: 2 July 2025

    10
    Marvellous hotel with excellent staff , ambience and eateries
    • Leisure trip
    • Family with young children
    • Superior Room King
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location was perfect , nearby airport and well connected , easily accessible. Ambience was awesome and on the other level , unparalleled. Staff was very nice particularly Mr Nawaf at reception was very courteous , humble ,well mannered, well behaved and proficient in English. He is very cooperative , given us upgrade and provided cake & sweets at room for our daughter birthday. He is Gem of the person. Ms Gulnaz , from Team Red , The wonderful lady in Red assisted us and escorted to our room . She explained everything in a calm , professional and with nice manner . Ms Susmita , at Bukhara restaurant, was very well behaved , cultured , humble , keen listener , attentive to minute details and cooperative . She handled our dining very efficiently. We are very impressed with her knowledge and manners . Morning breakfast was very nice , having a lot of variety and fresh . Overall stay was great and we will highly recommend this hotel to our friends and colleagues. Surely we are coming soon .

    Stayed in July 2025

  • Reviewed: 24 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    It is a very beautiful hotel. It is extremely peaceful. Even when the pool and beach got a little busier on the weekend there was still not much noise. The bed and the pillows gave me the best nights sleep and the breakfast selections were amazing. All staff are very helpful, friendly and attentive. I recommend this hotel to anyone staying in Muscat.

    Stayed in June 2025

Showing 1 – 25

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