No problem

Everything was good

Stayed in June 2025

Nothing

Peaceful

Stayed in August 2025

Nothing

Amazing place and a great kids club, we also had lounge access which was amazing and staff were great

Stayed in August 2025

Nothing

Amazing stay from start to finish, we had lounge access which is actually amazing with kids, drinks, milk for kids all day was available and the staff were amazing.

Stayed in August 2025

The only slight inconvenience was that only luxury cars are allowed to pick up within the hotel grounds (though drop-offs are fine), which meant using taxis required a short walk outside of the hotel grounds.

From the moment we arrived, the JW Marriott Muscat exceeded expectations. The hotel is beautifully designed with a calm, luxurious atmosphere, and the attention to detail was incredible. We were welcomed with complimentary drinks, thoughtful little gifts from the staff, and even chocolates left in the room, which made the stay feel so personal and special. The service truly stood out - Ashok, Omar, Sami, and Ranveer went above and beyond to make sure every need was taken care of with warmth and professionalism. The pool, spa, and dining options were excellent, and the breakfast was a highlight with its wide and fresh selection.

Stayed in August 2025

Beautiful structure, extremely professional smiling and welcoming staff. They constantly check and make sure you’re having a very good experience as a customer. Really a 5 stars hotel and experience.

Stayed in August 2025

I found the in room dining was over priced for what you receive.

The staff, breakfast and the services were great. I would definitely recommend this hotel. The location is around 12 minutes drive from the airport, you would need to rely on taxi or a car rental to get around Muscat.

Stayed in July 2025

Nothing

Staff were the best and very attentive to detail

Stayed in July 2025

Everything was perfect

Amazing service

Stayed in June 2025

We were there on off season . So not all restaurants were opened .

It was near the airport . Rooms were spacious Staff were very helpful , attentive and very helpful and kind to children .

Stayed in July 2025

Location - quite isolated

1) Exceptional customer service all the way 2) Very clean rooms and premises 3) Super comfy beds 4) Nice pool 5) Nice lobby area 6) Amazing gym, sauna and steam room 7) Fantastic food at the Kitchen

Stayed in July 2025

NA

Amazing staffs

Stayed in June 2025

No I liked this place

The room was cool

Stayed in July 2025

Breakfast

Clean of the rooms

Stayed in July 2025

No shade for outdoor car parking spots- that being said, there is underground parking, but its done by valet (not convinent for me because I don't like anybody driving my car). The breakfast buffet was very good, with a lot of variety, different options, and with most things tasting in-line with expectations, but if I were to give constructive feedback about anything in the hotel, I would say that it was just good enough, but it had nothing memorable, like I would suggest for management to come up with an extra spark there, like something distinctly Omani, or a special dish changing every day, or something like that. Can't really think of anything else. The place really exceeded our expectations. Good job to the management and the staff for a very well managed hotel.

Staff were super friendly and helpful. We arrived late but we were upgraded to a bigger room - the baby crib was already there and prepared, and they set up an extra bed fairly quickly and nicely immedietly after being requested, and they also gave us late check-out without being so stingy and pushy about it. The place was also clean and very well-maintained. Bed was comfortable, bathroom was clean, everything worked. We even let our 8 month old crawl in the bedroom, as a testment of how we felt about the cleanliness of the hotel. There was a children's play room, which had a summer camp ongoing, so we left our daughter to play there with a lot of kids for a few hours and it was super safe, engaging, and fantastic for her, absolutely wonderful. Facilities are top notch for the price we paid, including gym, pool, etc, and a great executive lounge at the top floor, which had snacks, fruits, and refreshments. The place felt lively and joyful, it is unfortionate we were staying for only one night.

Stayed in July 2025

In a bit of a random location near the airport with audible building works nearby. But generally felt very secluded and peaceful.

The staff were incredibly attentive and very kind to us. The rooms were gorgeous, spacious, plush and luxurious. Lovely two swimming pools. Very nice food, a particular highlight was breakfast with an excellent selection. I couldn’t recommend more highly! We mentioned it was our 5th wedding anniversary upon booking and they truly went above and beyond!!

Stayed in July 2025

Nothing.

JW team and all facilities. They have gone extra mile to satisfy us. Great hotel to stay. One of the best breakfast we had.

Stayed in July 2025

The staff...the staff...the staff.....really appreciate how they worked to make everything perfect..thank you

Stayed in June 2025

The staff. The flexibility and supportive attitude of the front desk.

Stayed in July 2025

Is is far from center of city

Clean Staff Food

Stayed in June 2025

The staff were professional and friendly at all times. They genuinely seemed happy to help us in any way that they could. Our young daughter was doted on and had a wonderful time. She still asks about going to the hotel!

Stayed in June 2025

We spent 3 nights at JW Marriott in Muscat as part of our honeymoon. The room was fantastic and well presented with a dessert and card waiting for us. Everything about this hotel is excellent. The staff go the extra mile to ensure you are taken care of, from the valet parking service to checking in and also polite conversationa during our stay. The breakfast is exceptional with a great variety to suit everyone. The gym and pool facilities are great. The location is ideal and easy to reach. I would definitely recommend staying here.

Stayed in June 2025

The room was quite cold despite turning the AC off.

Spacious clean room with a nice view. Selection of complimentary tea and coffee. Very friendly and helpful staff. Recommended!

Stayed in June 2025

The location made it difficult to get into town. The dinner was average, which was surprising as the breakfast at the same venue was excellent.

Very attentive staff. Excellent breakfast. Very clean and modern hotel.

Stayed in June 2025