Reviews of InterContinental Muscat by IHG 5 stars

Dear Jassim, Thank you so much for your lovely comment — we're truly happy to hear that everything met your expectations! It’s always a pleasure to know our guests had a pleasant and satisfying experience. Your kind words mean a lot to our team and serve as a great motivation to continue delivering warm and attentive service. We look forward to welcoming you back again soon! Warm regards, Sebastian Thomas General Manager

Dear Jassim, Thank you so much for your lovely comment — we're truly happy to hear that everything met your expectations! It’s always a pleasure to know our guests had a pleasant and satisfying experience. Your kind words mean a lot t… Show more

Dear Mohammed, Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed our convenient location and found our staff to be helpful and welcoming — your appreciation truly means a lot to our team. We also sincerely thank you for your valuable feedback regarding the breakfast menu. We understand how important variety is to our guests, especially during longer stays, and we’ll be sure to share your comments with our culinary team as we continue to enhance our offerings. It was a pleasure having you with us, and we hope to welcome you back soon for an even more enjoyable stay. Warm regards, Sebastian Thomas General Manager

Dear Mohammed, Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed our convenient location and found our staff to be helpful and welcoming — your app… Show more

Dear Naser, Thank you very much for sharing your experience with us. We truly appreciate your kind words about our team — it means a lot to hear that you found our staff friendly, smiling, and respectful. Your recognition of their high standards is deeply valued. We’re also grateful for your honest feedback regarding areas where we can improve. We sincerely apologize that the breakfast selection did not meet your expectations, particularly in terms of variety in cheeses, dairy products, and olives. Your comments have been shared with our culinary team, and we will certainly take them into consideration as we work to enhance our offerings. Regarding the cleanliness of the lobby bathroom and the storage of luggage trolleys, we are truly sorry for any inconvenience caused. Maintaining high standards across all areas of the hotel is very important to us, and we appreciate you bringing these matters to our attention. Rest assured, we are addressing these concerns with our housekeeping and operations teams to ensure a more seamless experience for our guests. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a more enjoyable and comfortable stay. Warm regards, Sebastian Thomas General Manager

Dear Naser, Thank you very much for sharing your experience with us. We truly appreciate your kind words about our team — it means a lot to hear that you found our staff friendly, smiling, and respectful. Your recognition of their high st… Show more

Dear Samar, Thank you so much for your kind words! We’re truly grateful for your appreciation of our hospitality, friendliness, and flexibility. It’s always our goal to make every guest feel welcomed and cared for, and your feedback means a lot to our team. We look forward to welcoming you back soon for another wonderful experience! Warm regards, Sebastian Thomas General Manager

Dear Samar, Thank you so much for your kind words! We’re truly grateful for your appreciation of our hospitality, friendliness, and flexibility. It’s always our goal to make every guest feel welcomed and cared for, and your feedback mean… Show more

Dear Raouf, Thank you so much for sharing your experience with us. We’re delighted to hear that you found the hotel clean and appreciated the quality of the property—it’s always wonderful to know our guests feel comfortable and well cared for. We also appreciate your honest feedback regarding the food variety. Your comments are valuable and will be shared with our culinary team as we continuously work to enhance our offerings and cater to a wider range of tastes. Thank you again for your thoughtful review. We hope to welcome you back soon for an even more enjoyable stay! Warm regards, Sebastian Thomas General Manager

Dear Raouf, Thank you so much for sharing your experience with us. We’re delighted to hear that you found the hotel clean and appreciated the quality of the property—it’s always wonderful to know our guests feel comfortable and well care… Show more

Dear Farouk, Thank you so much for sharing your wonderful feedback! We’re truly grateful for your kind words and delighted to know that you enjoyed every aspect of your stay—from the great location and delicious breakfast to the 24-hour beach access and relaxing pool hours. It’s especially heartwarming to hear your appreciation for our team—from reception and housekeeping to the restaurant, lounge, and valet. Your mention of feeling at home with the Omani hospitality from arrival to departure means the world to us. We’ll be sure to pass along your compliments to everyone, and we look forward to welcoming you back for another memorable experience. Warmest regards, Sebastian Thomas General Manager

Dear Farouk, Thank you so much for sharing your wonderful feedback! We’re truly grateful for your kind words and delighted to know that you enjoyed every aspect of your stay—from the great location and delicious breakfast to the 24-hour b… Show more

Dear Sameer, Thank you for your thoughtful feedback and for choosing InterContinental Muscat. We’re delighted to hear that you enjoyed our excellent property, comfortable rooms, and quality facilities. We truly appreciate your comments regarding the breakfast spread. Your suggestion to include more multi-cuisine options, especially Indian hot breakfast items, is valuable and will be shared with our culinary team for consideration. We’re always looking for ways to enhance our offerings and better serve our diverse guests. We look forward to welcoming you back soon and hope to make your next stay even more enjoyable! Warm regards, Sebastian Thomas General Manager

Dear Sameer, Thank you for your thoughtful feedback and for choosing InterContinental Muscat. We’re delighted to hear that you enjoyed our excellent property, comfortable rooms, and quality facilities. We truly appreciate your comments r… Show more

Dear Faridah, Thank you so much for sharing your thoughtful feedback. We’re delighted to hear that you had a pleasant stay and appreciated the clean rooms and warm hospitality. A special thank you for recognizing Toubi—his dedication to making guests feel welcome and cared for truly reflects the spirit of our service. We’ll be sure to pass along your kind words to him. We look forward to welcoming you back again soon for another comfortable and memorable experience. Sincerely yours, Sebastian Thomas General Manager

Dear Faridah, Thank you so much for sharing your thoughtful feedback. We’re delighted to hear that you had a pleasant stay and appreciated the clean rooms and warm hospitality. A special thank you for recognizing Toubi—his dedication to m… Show more

Dear Obal, Thank you so much for your kind and thoughtful feedback. We’re thrilled to hear that you had such a wonderful experience at InterContinental Muscat and that you enjoyed everything from the lap pool and gym facilities to the massage therapy and dining options. It’s especially lovely to know that your room offered a beautiful view of the Opera House—what a perfect touch to an already memorable stay! Your appreciation of our onsite amenities and peaceful atmosphere means a great deal to us. We’re truly grateful for your visit and look forward to welcoming you back soon for another exceptional experience. Sincerely yours, Sebastian Thomas General Manager

Dear Obal, Thank you so much for your kind and thoughtful feedback. We’re thrilled to hear that you had such a wonderful experience at InterContinental Muscat and that you enjoyed everything from the lap pool and gym facilities to the mas… Show more