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Reviews of IntercityHotel Bawshar Muscat 4 stars

Near Mall of Oman, Express Highway | Bawshar, 112 Muscat, Oman

#25 of 117 hotels in Muscat

Guests' Choice

Review score

Based on 553 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.6

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    And clean and good room

    Nice food

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Thank you so much for the warm hospitality and the lovely arrangement for our anniversary celebration. Everything was beautifully done and made our stay truly special and memorable. We really appreciate all the effort and care you put into making this occasion perfect for us. A special thanks to Ahmed for his exceptional service and kindness throughout our stay.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The last time I stayed at the hotel, I pointed out a problem with the route leading to the parking lot. This time I saw that the respected management and hardworking staff have made the path safe and resolved the traffic issue. I sincerely appreciate how you listen to guests’ feedback and address potential problems in the shortest possible time. I will definitely recommend you as the best option to my friends and family.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2025

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Exceptional! Great location. The restaurant is outstanding, with an excellent chef, Mr. Aamir. The staff are very friendly, polite, and attentive.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    ..

    Stayed in July 2025

  • Reviewed: 31 July 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Nothing

    It was good

    Stayed in July 2025

  • Reviewed: 30 July 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    It was good

    Stayed in July 2025

  • Reviewed: 15 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location Clean hotel

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small parking area, we had a difficult time when park our car..

    Stayed in June 2025

  • Reviewed: 19 June 2025

    10
    The best stay with whom travel with their car.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The parking!!!! Really tight

    It was really clean. The staff were helpful and friendly. I really recommend this hotel to others specially the location because it’s side of Muscat Express. We were traveling with our own car, so we had car and it was really easy to reach every where.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Very good
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    One drawback observed was the narrow entrance to the parking area, especially at the turns, where there's a risk of the car's bumper scraping the walls and damaging the paint—particularly for SUVs

    Conveniently located near the Mall of Oman, the property offers a quiet environment, a well-maintained pool, and courteous staff. The team was attentive in following up on the accommodation process and preparing the room in advance.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    They don't give shampoo conditioner. I hadn't carried toiletries as I expected it to be there. Only get a multi purpose body wash + shampoo.

    Spacious room. Clean. Staff was courteous and helpful. The restaurant downstairs was average but I'm a vegetarian and they didn't have anything veg on the menu for dinner. I asked if I could get something and the waiter and cook made something specially for me which was very kind. Great pool.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    First floor has noisy sound during the night

    Cozy room

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Beautuful stay! Clean and comfy facilty with the most kind personnel!!

    Stayed in May 2025

  • Reviewed: 7 May 2025

    10
    :)
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    if you use the O Taxi app to get around, for some reason the drivers never come to the entrance but instead the back of the hotel near a parking area (you need to go down the back stairs to reach it). maybe someone can edit the location of the hotel?

    very kind and welcoming staff, well equipped and spacious rooms, great location. highly recommended.

    Stayed in February 2025

  • Reviewed: 2 May 2025

    8.0
    Pleasant Stay
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Check-in was smooth/easy. All of the staff were courteous and accommodating. The property offers direct access to the Express Way. The hotel also offers a shuttle service to the Mall of Oman.

    Stayed in May 2025

  • Reviewed: 1 May 2025

    8.0
    Very good
    • Business trip
    • People with friends
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a kind of drainage foul smeel in the bathroom, which if we keep the bathroom door open by mistake for some time spreads to the room. This definitely needs to be fixed.. I had to use my spray sometimes to have a fresher smell. There were no toiletries available by default. You have to ask housekeeping for each stuff you require, and in one case, they said they dont have a dental kit in stock. Being a 4 star, these things are expected basic. The rooms I and my colleague stayed in first floor, the glass door opens to a common terrace, its though disabled..fine but problem is anyone can come to open terrace and if you dont have you full curtains drawn they can see inside your room from terrace..Privacy breach if not careful.. Its a dry hotel not serving any alcohol and also there is only restaurant near reception lobby. We drove from.dubai, car parking in basement to drive in is risky as driveways are very narrow...

    Property is good, rooms are spacious, and staff are cooperative. Excellent location especially for us to drive to the city for meetings and to drive out towards dubai. The mall of oman is very near.

    Stayed in May 2025

  • Reviewed: 23 April 2025

    8.0
    Enjoyed my stay
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location and the gym

    Stayed in April 2025

  • Reviewed: 4 April 2025

    10
    We had joyful time
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Tidy rooms comfortable bed

    Stayed in April 2025

  • Reviewed: 3 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Good stuff Perfect for family

    Stayed in April 2025

  • Reviewed: 3 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking way and space not good

    Location and staff was good

    Stayed in April 2025

  • Reviewed: 4 March 2025

    9.0
    Very welcoming with great facilities
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The room was opposite a building which blocked sunlight in the daytime.

    Very stylish room and bathroom. The bed was comfortable. The rooftop pool was amazing and had a great view. The staff were very nice and the restaurant downstairs had tasty, affordable food. They also give a free lift to the mall of Oman which was a nice touch. I would definitely visit again!

    Stayed in February 2025

  • Reviewed: 2 March 2025

    8.0
    Good Hotel for short stay
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    - Breakfast was very basic. - Location off highway makes it a bit tricky for taxi

    - Clean - Good Customer Service - 10 Min Walk from Mall

    Stayed in February 2025

Showing 1 – 25

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