Reviews of Crowne Plaza Muscat OCEC by IHG 5 stars

Dear Majd, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team. We are particularly pleased that you appreciated our high standards of cleanliness, our modern facilities, and the value we strive to provide. We also thank you for your feedback regarding our location. Our setting next to the Oman Convention & Exhibition Centre and proximity to the airport offers a unique convenience and a tranquil atmosphere for many of our guests. For exploring the vibrant heart of Muscat and its many attractions, our concierge team is always on hand to assist with seamless transportation arrangements. We are looking forward to welcoming you back to our hotel in the future. With best regards, Manuel Levonian General Manager

Dear Majd, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work toward… Show more

Dear Alfred, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us and that you found our hotel to offer effortless comfort and convenience near the airport. It is wonderful to know that you appreciated the friendly check-in, the comfort of your spacious room, and our excellent breakfast buffet. We are particularly pleased that our team could grant your late check-out request to make your departure as smooth as possible. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review, with perfect scores in so many categories, is very rewarding, and we will use it as further inspiration and motivation for our amazing team. We are looking forward to welcoming you back to our hotel in the future. With best regards, Manuel Levonian General Manager

Dear Alfred, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us and that you found our hotel … Show more

Dear Jagan, Thank you very much for sharing your lovely feedback and perfect rating on Booking.com, and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us. We're especially pleased that you appreciated our convenient location and modern facilities. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team. We are looking forward to welcoming you back to our hotel in the future. With best regards, Manuel Levonian General Manager

Dear Jagan, Thank you very much for sharing your lovely feedback and perfect rating on Booking.com, and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us. We're… Show more

Dear Valued Guest, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us. It's wonderful to know that you found your stay exceptionally comfortable and that you appreciated our pool area and its cleanliness. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team. We are looking forward to welcoming you back to our hotel in the future. With best regards, Manuel Levonian General Manager

Dear Valued Guest, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us. It's wonderful to … Show more

Dear Sean, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to receive your excellent review and hear that you had such a wonderful experience with us. Our team will be thrilled to learn of your high praise for their friendliness and excellent service. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team. We are looking forward to welcoming you back to our hotel in the future. With best regards, Manuel Levonian General Manager

Dear Sean, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to receive your excellent review and hear that you had such a wonderful experi… Show more

Dear Denzil, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us and that you found our hotel and staff to be very friendly. It is particularly rewarding to read your special mention of our colleagues, Richard and Gopal; we will be sure to pass on your wonderful compliments to them personally. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team. At the same time, we sincerely apologize that our food and beverage offerings did not meet your expectations. We have taken serious note of your feedback regarding the food quality for breakfast and dinner, and your experience at the bar during happy hour. Please rest assured that your comments have been shared directly with our Executive Chef and Food & Beverage Manager for their immediate review and action to ensure our standards are consistently met. We truly value your constructive feedback as it helps us to improve our services. We are looking forward to welcoming you back to our hotel in the future, where we hope to provide you with an experience that exceeds your expectations in every aspect. With best regards, Manuel Levonian General Manager

Dear Denzil, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us and that you found our hotel … Show more

Dear Faisal, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are absolutely thrilled to see your perfect 10/10 rating across all categories. We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team. We are looking forward to welcoming you back to our hotel in the future. With best regards, Manuel Levonian General Manager

Dear Faisal, Thank you very much for sharing your lovely feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are absolutely thrilled to see your perfect 10/10 rating across all categories. We are… Show more

Dear Alexey, Thank you for sharing your experience following your recent stay at the Crowne Plaza Muscat OCEC. We are very concerned to read your comments and see your rating for our staff. A warm welcome is the very first and most important part of our guests' journey, and it is clear we failed you in this regard. Please accept our deepest apologies for not greeting you upon your arrival and for the oversight in offering assistance with your luggage. This is certainly not the lasting impression we want for our guests. We have addressed this feedback directly with our Front Office leadership to ensure our arrival protocols are followed without exception. We hope you will give us another opportunity to restore your faith in our hotel and provide the outstanding service you should have received from the very beginning. Sincerely, Manuel Levonian General Manager

Dear Alexey, Thank you for sharing your experience following your recent stay at the Crowne Plaza Muscat OCEC. We are very concerned to read your comments and see your rating for our staff. A warm welcome is the very first and most import… Show more

Dear Valued Guest, Thank you very much for sharing your feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are concerned to learn that your experience did not fully meet your expectations, and we sincerely regret that our location was not ideal for your specific travel needs. We are proud to be situated adjacent to the Oman Convention & Exhibition Centre, which guests attending events or seeking proximity to the airport often find very convenient. We also appreciate your suggestion to include carbonated beverages with our buffet service. Guest feedback is invaluable, and your thoughts have been shared with our Food & Beverage management team for their review and consideration. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your constructive review is very rewarding in helping us improve, and we will use it as further inspiration and motivation for our amazing team. We are looking forward to the opportunity of welcoming you back to our hotel in the future for a much-improved experience. With best regards, Manuel Levonian General Manager

Dear Valued Guest, Thank you very much for sharing your feedback on Booking.com and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are concerned to learn that your experience did not fully meet your expectations, and we si… Show more