Reviews of The St James Premium Accommodation 5 stars
20 Chisholm Crescent , 7334 Hanmer Springs, New Zealand
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery well appointed room 205.
Thank you Stuart, we really appreciate our guests reviews! so pleased to hear your enjoyed your stay with us
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewExcellent location
Pricey
Thanks for the review Nicola, I'm not sure what room you were in? Sometimes if you talk to us direct, we can discuss rates etc. Our rates haven't really changed for a number of years and we do pride ourselves with great service and a unique location with warm clean rooms.
Thanks for the review Nicola, I'm not sure what room you were in? Sometimes if you talk to us direct, we can discuss rates etc. Our rates haven't really changed for a number of years and we do pride ourselves with great service an… Show more
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewComfortable room & bed, quiet & had everything we needed as well as being close to pools - towels supplied in a handy carry bag. The staff were very helpful
The fridge was cooling/freezing. A can of drink exploded in the fridge at 2 am - what a fright. The management said they would replace the fridge
Thank you for taking the time to write a review, its always helpful to get feedback from our guests. I apologise again for the fridge! It has been replaced!! Hope to see you again soon.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewAmazing place, great location, professional staff. Will definitely stay again
Thank you Anna. We are really pleased that you enjoyed your stay with us. Look forward to seeing you again soon :-)
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewWarm friendly and great location to walk everywhere
Nil
Thanks Steve for taking the time to review us. Your feedback means a great deal :-)
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewLovely suite
Noisy building outside the window in bedroom but no one’s fault
Hi Amanda, thank you for writing us a review, its much appreciated. Yes, unfortunately, we do have a bit of construction going on around us at the moment, which of course is out of our control. Hopefully it is developing very quickly so it should be over with soon :-)
Hi Amanda, thank you for writing us a review, its much appreciated. Yes, unfortunately, we do have a bit of construction going on around us at the moment, which of course is out of our control. Hopefully it is developing very quickly so i… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewGreat location, very warm welcome on arrival. Room was clean and heating was on for a cosy arrival and a super comfy large bed. The black our curtains in bedroom were great for a good nights sleep.
Thank you so much for taking the time to give us a review! We really do appreciate the feedback
Reviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThank you for the outstanding review. We do appreciate you taking the time to review us. Look forward to welcoming you on your next visit.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewPerfect. Clean, tidy, spacious and located in town so could walk everywhere
Nothing. It’s an excellent place to stay
Thank you for your review Chris. We are very lucky to have such an awesome location with amazing views. We truly value our guests opinions and suggestions :-)
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewAn exceptional five-star hotel with outstanding service. The staff were incredibly attentive, friendly, and professional, making our stay unforgettable. Beautiful rooms, perfect location, and top-notch amenities. Highly recommended!
Thank you so much for your awesome review!! We really appreciate feedback so that we can continue to provide the best service to our guests.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewWe thought the room was spacious, clean, comfortable and fantastic location
Nothing
Thank you for you review Yvonne, its really appreciated! We are happy to hear that you had an enjoyable stay.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewN/a
Would suggest a couch not just 2 cub chairs
Thank you for your feedback, its really appreciated. We have looked at all different options for the rooms, and came to the conclusion that this style fitted the room better, style and comfort wise, rather than a couch. We do have rooms with couches, so maybe on your next stay you could make that a request?
Thank you for your feedback, its really appreciated. We have looked at all different options for the rooms, and came to the conclusion that this style fitted the room better, style and comfort wise, rather than a couch. We do have rooms w… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe hotel was amazing. Rooms were very spacious and clean with great features.
Thank you so much for taking the time to review us! We really appreciate the feedback. Kind regards, Sharon
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewFabulous room and warmth!
Nothing
Thank you for your review. We are very pleased to hear that you were happy with your stay and appreciate the feedback, Sharon
Reviewed: 29 June 2025 · Stayed in April 2025
Verified reviewBed & pillows were comfy, room and bathroom was spotless, check-in was quick and friendly, location was awesome.
Nothing - really enjoyed our stay
Thank you so much for taking the time to review us! Your feedback is much appreciated and we are really happy to hear that you enjoyed your stay with us, Sharon
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewLocation
Nothing
Thank you Helen, we look forward to having you stay again soon.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewVery helpful staff
Thank you for taking the time to review your stay with us Maree, we really appreciate it!