Reviews of Scenic Suites Queenstown 4 stars

Location is a short walk up the hill from downtown which is fine on a nice day but was a bit inconvenient on rainy days when you need to drag your luggage around. The room was very clean and spacious. It has a huge bathroom and was very well equipped.

The bed wasn't very comfortable.

Central location with beautiful views.

There were crumbs in the draws, the dryer door was semi-broken & hard to use, plus it was really old, same with the washing machine. The fridge was tiny for an apartment of this size, basically a tiny motel fridge so couldn't really store enough food for cooking home meals etc, plus zero freezer only enough for an icecube tray. The shower would switch to scolding hot water only every minute or so, definitely a concern, it burns and would really potentially injure someone. The knob on the stove was broken. Just general vibe of the place was run down. Parking places wasn't reeally sufficient for everyone, however one staff member really did a good job directing and accommodating for this when over-full.

Central location

Lot of walking to get to unit

Large rooms

On the side of a hill difficult walk

Amazing view. Comfortable bed.

Clean, warm and very close to the town centre. Friendly staff

The location and spaciousness

There was no Kitchenette or microwave; coffee provision could be better.

Lovely view over the lake, got an upgrade on arrival, on site restaurant and bar was handy, so close to town

The location was perfect. So close to everything. A bit up hill on way home from dinner,however good exercise

Fantastic location with great views over Queenstown. Well appointed kitchen and handy to the centre of town.

Not much to dislike - maybe rooms need a slight refurbishment

Servicing each day. Front desk staff were helpful.

Walking up the hill. I didn’t realise it was on top of a hill and we didn’t have a car. While this was fine for me it was too steep for my 80yr old mother. She managed once but then we had to use taxis which is $20 each time because of its short distance from town. It would be helpful to have this on your website somewhere.

The room was large and had all amenities needed. The bed was comfy, and the large window was great to see the mountains and people watch!

There was no exhaust fan in the bathroom so it was always steamy. It was also quite a maze to get to our room from reception, with lift access further than the stairs.

Lovely large sized apartment , big bedroom & bathroom with great kitchen too ! Bonus to have laundry facilities Easy parking .

It was a bit noisy with the street noise & location . Fabulous big windows but maybe NOT double glazed ?

The best part of my stay was the incredible quietness – absolute peace with zero disturbance from outside noise or voices. It truly made for a relaxing and restful night. The room was spotless, super clean, and perfectly neat, with everything I could possibly need already provided.

One area for improvement would be clearer guidance on parking and accessing the lift – it was quite difficult to find the lift after parking for the first time.

✔ **Great location** – Convenient and easy to access. ✔ **Good value for money** – Affordable for the amenities provided.

❌ **Rude staff (especially one male employee)** – He refused to help with our luggage and had a terrible attitude. ❌ **Bad room assignment** – We were placed in a poorly located corner room. ❌ **Terrible WiFi** – The signal was unusable, and instead of fixing it, the employee blamed our phones, suggesting we "go outside for better signal" (absurd!). ❌ **Poor service recovery** – Only after a **female staff member** intervened did we finally get a room change.

Clean room, friendly staff.

The steak at Peaks Restaurant deserves the highest score possible - outstanding. The customer service from all staff was 5star.

Housekeeping was far below par for this type of Hotel. We had 1 day they completely missed our room, other days that bins weren’t empty, toilet not cleaned, cups and spills not cleaned…

Spacious and comfortable