Reviews of Quest Whangarei 4 stars
58 Bank Street, 0110 Whangarei, New Zealand

Loading
Guests also reviewed these properties:
Playa de las Americas, Spain
Park City, United States
Torquay, United Kingdom
Ross, Australia
Brasilia, Brazil
Doylestown, United States
Évora, Portugal
Dedham, United States
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery handy to most facilities-the reason we chose Quest.
Insufficient coffee sachets provided. Lounge chairs weren't very comfortable.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewFantastic location big room, extremely clean
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewRoom was comfortable and clean.
Arrived after hours so process could have been better.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewLocation was good.
Reception unmanned on arrival. We arrived before the check in time of 2pm and wanted to drop bags off. Notice outside the reception said reception open from 9am - 4pm but reception was locked with security gates. same thing on check out the following morning. Cost was excessive for a basic room.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewEasy booking, check in & check out. Food delivery Comfort
Small milk pottles, not enough if wanting more than 3 hot drinks. Be nice to have plunger coffee, or body lotion for price paid.($349)
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewPubic hair on vanity. Locked out during power cut
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewVery clean and modern
Nil
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in April 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewClean & modern
Nil
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewIt was definitely a dated property but overall it was okay for what we needed. I felt it was a bit expensive given it was one night in a studio, but no complaints in terms of cleanliness or others. It had what we needed for the night and was located central to everything. Check out could’ve been explained better as there were no staff around when we left at 9am.
Reviewed: 30 May 2025 · Stayed in March 2025
Verified reviewThe location was central which made it easy to get food & go out places. The room clean & bed comfortable.
Reception was locked on arrival, had to call the phone number then was kept waiting for 20 minutes before front of house came out, once there they said they were not aware of our booking the took ages to do the check in process & instead of trying to help us attempted to sell us parking, pretty bad experience after a 2.5 hour drive. If it was me I would have offered free parking to smooth over the situation. Once in the room we found no body wash, shampoo or conditioner which again shows that they were not prepared for our booking. For the money paid $235 I would not go here again, we recently stayed in Whangārei again for around $158 per night and had a much better experience overall due to the check in experience, free parking & the room being prepared at a far better rate.