Communicating with the staff was next to impossible as the reception desk was often not occupied, and when it was English was not their first language, so trying to ask anything, make requests, etc. was extremely difficult. Trying to pay the bill was also a challenge with no one at reception and no one would answer the phone for several hours. Eventually found out they had just charged my card anyway, which was not what the booking stated, so that was frustrating.

The room was huge, warm and comfortable. Excellent shower! The location was pretty good for what I needed and had a great view of Hagley Park. Car parking was easy which is always welcome.

Stayed in June 2025

The pillowcase had a red mark on it, resembling blood or a stain, which made it seem like it hadn’t been changed. The towels were not replaced, and the bed was not made either when we went out.

The hotel was conveniently located close to Hagley Park and the Botanical Gardens. For me, it was one of the best spots for a stay—peaceful and not too crowded, yet still close to the main street. There were also restaurants on the ground floor and convenient stores nearby.

Stayed in August 2025

We didn't have any hand soap in the dispenser and the coffee mugs were no bigger than a small teacup. We asked for larger cups.

Great location, very handy to the city, lovely and clean.

Stayed in August 2025

There was an issue with the credit card machine. All my cards worked before and after paying for our stay. We tried 3 cards and all methods, and the machine still wouldnt work. We ended up doing a bank transfer. Other than that, the wifi was kind of weird. Any time I connected to wifi, other people were able to control functions on my phone.

Location was great, staff were helpful, room was spacious and cozy.

Stayed in July 2025

Dated decor and noisy restaurant below

Location and size of room

Stayed in August 2025

Nothing to complain about

Location

Stayed in August 2025

Comfy, clean for a great price

Stayed in August 2025

The shower was hard to work as the handle was broken and the sky batteries were swollen and not working

Good size room, handy location and warm

Stayed in August 2025

Location and lovely room and facilities

Stayed in August 2025

Carpark was tight to access, and there was a fair bit of rubbish around. Looked as though there may have been some homeless or other hanging around and would have felt uncomfortable accessing this at night. Traffic noise was quite loud during peak times

Easy to find, and convenient to a couple of good eating options

Stayed in July 2025

After a few hours on the road, I arrived at the hotel wondering… “Wait, is there no reception here?” A couple of loops around later, I spotted the parking area right at the back — where the reception was hiding all along. Check-in was quick and easy (in fact, so quick I almost had time to re-park the car in the lot next door — just kidding!). The room was huge, spotless, and comfortable. There was a mysterious noise that I never managed to figure out — maybe it depends on the room, maybe it’s part of the charm. When hunger struck, I discovered there’s a restaurant right in the building serving delicious Korean burgers and some of the best milkshakes I’ve ever had. Back to the room, I half-heartedly tried solving the mystery noise again… but the comfy bed and fresh linens won. Overall, a great balance between quality and price — and a stay full of little surprises.

Stayed in August 2025

The view from our room but we where only there a short stay so I didn’t affect the overall stay

Location was excellent

Stayed in August 2025

The first night of our stay was not great as we had someone banging on doors to be let in and talking very loudly by our room. This was around 11.30 pm and went on for about 1 hour.

The good price and the great location. Also, appreciation the off-road parking.

Stayed in August 2025

The bed was disappointing, with a mattress that felt stiff and uncomfortably hard pillows

Very spacious room at very reasonable price, clean and tidy, well lit and warm with excellent facilities

Stayed in August 2025

Lots of car noises eg boy racers till 1am on Friday and Saturday night and cheap TV that the remote wouldn't work unless you stood right in front of the TV it was a smart TV but couldn't connect to the Internet so you can't use it as a smart TV eg no Netflix Disney Plus or YouTube

Nice big rooms good bathroom and kitchen utensils and good sky channels

Stayed in August 2025

The floor in the bathroom got very slippery when becoming wet, obviously there's a bath math, but small amounts of drops and water running off the spa when resting your arms would end up on the floor making it slippery . A plunger for coffee in the kitchen would have been wicked in the room :)

Loved the corner room, view in a couple of directions, balcony (minus the view of all the cigarette butts on the roof), great location

Stayed in August 2025

I had a great view of the park from my balcony. The room was warm overnight without the heating on in winter. I was supplied everything I needed. Access to the parking was straight forward.

Stayed in August 2025

They don’t answer the phone when you ring reception

Excellent Staff, friendly, & accommodating

Stayed in July 2025

Location

Stayed in July 2025

Not once did the staff come to the room to do anything, no clean towels nothing. They said it was sound proof which it was not we did not sleep very well with the noise from outside. I give the Hotel rating of 5 out of 10. I will not be staying there again

The room was big, and clean

Stayed in July 2025

The breakfast set up could have been a little better rather than a room converted to a dining area.

A great location ideal for a short stay in Christchurch. The room was very comfortable with everything you could ask for. And secure overnight parking. Close to Hadley Park and the trails you can run and walk around if you need to stretch your legs.

Stayed in May 2025

No plugs to fit the spa bath or kitchen. Teacup too small, need larger one

Stayed in July 2025

Tv didn’t work that well and was not easy to use Beautiful room very spacious and clean

Stayed in July 2025

Carpets and sofas need to be change

It’s in the centre of town

Stayed in July 2025