Reviews of Fernleaf Motel
23 Toko Street, 3010 Rotorua, New Zealand

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Reviewed: 10 August 2025 · Stayed in August 2025
Verified review- Hard to sleep with surrounding noise - wasn't as advertised (no private thermal pool) - shower had mold all around base of shower.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewIt was extremely spacious, warm as we arrived late at night and very clean, shower was great too.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewSmall, clean and in a great location
Having to go to another location to sign in, especially being an out of towner and the day was long enough attending a sporting event
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe apartment had lots of room Clean and facilities excellent. I will recommend to my family and friends. It was affordable and comfortable for a family of 4.
At first collecting the key from one location proved to be a blessing in disguise. As the accommodation was great 👍
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewclean and quiet
They only put coffee and tea in the kitchen but if they can put Hot chocolate drink for kid that would be great.
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewValue for money
More bedding as it's a cold winter
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewlocation & quite clean. Quiet at night
The shower is quite old
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewClean and tidy newly renovated
N/A
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewIt was clean and in a good location. The manager "upgraded" us to a one bedroom apt, but didn't tell us and we initially thought the door to the bedroom, which was very hard to push open, was to an adjoining room.
This places is not as advertised. We would have looked for another place to stay, but were tired from driving all day. We initially thought we were going to have to sleep on the sofa bed. When we pulled it out, the mattress cover was very dirty. We called the manager, who told us he had "upgraded" us. Per the website and FB site, it was supposed to have a heated swimming pool and a private thermal mineral bath, but it did not. The pool was dirty and cold, and the thermal mineral bath was locked and boarded. The kitchenette was not stocked well,.e.g., no spatula or tongs, or lid for the skillet. Check in was at a different location, 2 km distance. There was no guest laundry as advertised. The office is not in use and has signs posted that it is not up to earthquake standard code.
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewSpotlessly clean. Comfortable beds. Adequately equipped. Close to CBD. Quiet back street.
No reception or staff on site (check-in is at the Ambassador). Heat pump in living area, but no heating in bedroom and no spare blankets.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewIt worked for us, cosy small studio.
The bed was holo, squeaky when sitting down and getting up out of the bed.
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewSecure and clean. Lovely staff
Too much light in the lounge for sleeping
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewThe room was clean and tidy. The pool was well maintained.
The room was a little cold and could do with an extra blanket kept in the cupboard.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewSpacious
Noisy
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewVery spacious.
Bed was rock hard. A topper would have made a difference. Was a cold night, there weren't any spare blankets.
Reviewed: 4 April 2025 · Stayed in March 2025
Verified review