Reviews of The Address Kathmandu Hotel 4 stars
JP Marg, Thamel , Thamel, 44600 Kathmandu, Nepal
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Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewLocation and staff
Ownership and the team.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe location was great. Close to cafes restaurants and shops. Getting transport was easy.. The room were big with ample space. Balcony room was worthwhile. Breakfast was good. Freshly cooked eggs. The manager Mr B Bhujel made our stay a more personal experience. He introduced himself and greeted us from the first day. He made us feel welcomed and was generous with his time. He assisted us with whatever we wanted to do. He gave us directions and good advice. We were never hurried. Mr Bhujel couldn’t have made us feel more at home. Have to recommend this hotel because of the manager and staff . Can’t get any better.
Nil
Reviewed: 28 May 2025 · Stayed in April 2025
Verified reviewHotel is in the middle of the old city and close to restaurants, bars and walking distance to a lot of touristical attractions. The manager was very kindly and helpfull with all our questions. It is a little bit noisy as it is very close to a night bar. The hotel kitchen was very clean and the breakfast was good for the price we paid. I can only recommend this hotel..
Everything was fine
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe friendly and helpful staff really made my stay in Kathmandu exceptional. Upon arrival, I was greeted by the security guard who helped with my luggage, and at the desk, Badri - who is the manager, as well as the entire staff were all so welcoming and throughout my stay, everyone seemed genuinely happy and quite competent in their service. Badri's English is practically perfect - he was extra helpful as he arranged a city tour with a private driver at a reasonable price and also made sure I had an affordable taxi when it was time to go. I highly recommend The Address Kathmandu ... it's REALLY nice and honestly the best.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewI wasn't sure where to stay in Kathmandu so I booked one night at The Address Kathmandu, and as soon as I saw the incredible neighborhood, the friendly and competent staff, as well as the really nice facilities and lovely room, I extended my stay! Everything is really great: the location is right in the middle of the best part of the city, the room is clean and comfortable, bed is cozy, A/C and wifi are strong, breakfasts are *very good* with an excellent buffet and options to have an omelet prepared to your individual taste ...overall it's a first rate hotel which I highly recommend.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewI had a very pleasant stay at this hotel. The property is well-maintained, and the overall experience was excellent. I would especially like to commend staff member Badri Bhujel, who went above and beyond to ensure my stay was comfortable. His exceptional service truly stood out. I highly recommend this hotel to anyone visiting the area.
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewI had a wonderful experience at The Address Kathmandu Hotel. Located in the lively Thamel area, it’s perfect for exploring Kathmandu’s major attractions. The rooms were clean, spacious, and well-equipped with all the necessary amenities. The rooftop restaurant offered a great variety of food with stunning city views. The staff were exceptionally friendly and helpful, always going the extra mile to ensure a comfortable stay. With free Wi-Fi, airport shuttle service, and a peaceful atmosphere despite being in a busy area, this hotel truly exceeded my expectations. Highly recommended for both leisure and business travelers visiting Kathmandu!
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewAt arrival, staff were friendly. They offered a packed breakfast for my day trip, included juice, an old pastry and a mouldy banana.
I was shocked by how filthy this hotel was. No one had cleaned the room, there were bugs everywhere, including in the bathroom. Dust covered every surface, and it was so bad I had to sleep in my own sleeping bag the first night. I couldn’t even bring myself to shower. I left for another hotel on the second day. When I reported the condition of the room to the front desk, I received zero apology or concern. No remorse, no offer to fix it, just complete indifference. Perhaps location was the only decent point I can mention. This was one of the worst hotel experiences I’ve ever had.
Dear Sheren Madam, Thank you for taking the time to share your review. We are genuinely sorry to hear that your stay did not meet your expectations. First, we would like to remind you that although you booked a Deluxe Room, we upgraded you free of charge to our Super Deluxe Room, which includes a bathtub, private balcony, and access to our rooftop garden—a gesture we extend to many guests whenever availability allows. We understand your concerns about cleanliness and comfort, and we sincerely apologize if the room was not in the condition you expected. However, we wish you had informed us about these issues at the time of check-in or during your stay, as we would have been more than willing to either clean the room again immediately or offer an alternative solution. Unfortunately, we were not given the opportunity to make things right. It is also worth mentioning that you booked for 3 nights, but we only charged you for 1 night after your early departure. While we understand your frustration, we kindly believe it is not fair to rate our hotel based on disappointment from an unrelated issue—such as your cancelled day trip due to bad weather, which was outside our control. We encourage future guests to read our many positive reviews on Booking.com and other platforms, which reflect the efforts we consistently make to provide clean, comfortable, and welcoming accommodation. We strive to make each guest's experience enjoyable, and we are genuinely disappointed to hear that you felt otherwise. We value your feedback and will use it to further improve our services. Warm regards, Hotel Management Team
Dear Sheren Madam, Thank you for taking the time to share your review. We are genuinely sorry to hear that your stay did not meet your expectations. First, we would like to remind you that although you booked a Deluxe Room, we upgraded yo… Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewLocation
None
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in February 2025
Verified reviewVery friendly and helpful staff! Thank you for everything!
Reviewed: 30 March 2025 · Stayed in February 2025
Verified reviewVery friendly and helpful staff!
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewThis Hotel is perfect the rooms are big. The location is near to everything, The Breakfast. Is super. But most of all the staff are superb, Mr Bhudel, and all his staff Are amazing. What ever you need the Are there I would always stay at this Hotel if in Kathmandu. Thank you.
Nothing
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewFabulous staff, central location everything is good at this hotel.
Nothing.
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewThe room was great and the hotel was in arguably the best location of this area.
The room was not made up between days and there was a general lack of toilet paper. The breakfast was basic, fruit was good, but I would not consider it a buffet.