Reviews of Hotel Thamel 4 stars
Thamel Marg, Thamel, 11767 Kathmandu, Nepal
Loading
Guests also reviewed these properties:
Lippstadt, Germany
Kerhonkson, United States
Iron Mountain, United States
Peyia, Cyprus
Pescantina, Italy
San José, Costa Rica
Ebensee, Austria
Protaras, Cyprus
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewMy family and I had a wonderful stay here. Bijaya and staff ensured our stay was as comfortable as possible so we are looking to stay again when next in Kathmandu.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewCoustomer service from reception excellent, restaurant service excellent. And location excellent 👌 👍 Overall outstanding.
Dear Sifat E, Thank you so much for your perfect rating and kind words! We are delighted to know you enjoyed our location, facilities, and the service from both our reception and restaurant teams. Your appreciation motivates us to continue delivering outstanding hospitality. We look forward to welcoming you back for another wonderful stay! Warm regards, The Hotel Thamel Team
Dear Sifat E, Thank you so much for your perfect rating and kind words! We are delighted to know you enjoyed our location, facilities, and the service from both our reception and restaurant teams. Your appreciation motivates us to continue… Show more
Reviewed: 20 June 2025 · Stayed in April 2025
Verified reviewCentral location, helpful staff
Dear Susmita, Thank you so much for taking the time to share your feedback about your recent stay at Hotel Thamel. We are truly pleased to know that our team was able to support you during the emergency situation. Ensuring our guests feel safe, comfortable, and well taken care of is always our top priority. Your kind words about our helpful staff and central location mean a lot to us. We sincerely hope to have the opportunity to welcome you back to Hotel Thamel in the future for an even better experience. Wishing you all the best on your future travels! Best regards, The Hotel Thamel Team
Dear Susmita, Thank you so much for taking the time to share your feedback about your recent stay at Hotel Thamel. We are truly pleased to know that our team was able to support you during the emergency situation. Ensuring our guests feel… Show more
Reviewed: 20 June 2025 · Stayed in May 2025
Verified reviewI usually choose this hotel whenever I plan to stay in Thamel. Its location is very convenient—right behind LOD and close to many popular spots. The hotel is clean, and the staff are friendly and helpful. Special thanks to Bijaya!
Dear Saurabh Kumar, Thank you so much for your continued trust in Hotel Thamel and for taking the time to share your feedback. We’re truly honored to be your preferred choice whenever you are in Thamel. We’re delighted to hear that you find our location convenient and appreciate the cleanliness and helpfulness of our team. Your kind mention of our staff, especially Bijaya, means a lot to us and motivates us to continue providing warm and attentive service. We look forward to welcoming you back again soon. Until then, safe travels! Warm regards, The Hotel Thamel Team
Dear Saurabh Kumar, Thank you so much for your continued trust in Hotel Thamel and for taking the time to share your feedback. We’re truly honored to be your preferred choice whenever you are in Thamel. We’re delighted to hear that you fi… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewAmbiance was good. All the stuff are friendly and professional specially Front office Mr. Bijaya , Ms Shrabya and Mr. Pradip. We enjoy our stay very comfortable.
Everything was good.
Dear Al, Thank you so much for your perfect rating and kind words! We’re truly delighted to know you had a comfortable stay and enjoyed the ambiance. Your appreciation for our team — especially Mr. Bijaya, Ms. Shrabya, and Mr. Pradip — means a lot to us. We look forward to welcoming you back to Hotel Thamel again soon. Warm regards, The Hotel Thamel Team
Dear Al, Thank you so much for your perfect rating and kind words! We’re truly delighted to know you had a comfortable stay and enjoyed the ambiance. Your appreciation for our team — especially Mr. Bijaya, Ms. Shrabya, and Mr. Pradip — me… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewHotel staff behavior is excellent, they are all very warm, welcoming, and valuable, @ASHUNND @Shrabya @ Nuna @Bijaya are all hardworking staff.
Room size , 3 bedroom delux room I dont think it is more tha 200 sq foot , bathroom have no own ventolation .just they name it 3 bedroom delux room .
Dear Mr. Das, Thank you for taking the time to share your feedback and for choosing Hotel Thamel during your stay in Nepal. We're truly pleased to hear your kind words about our team—Ashunnd, Shrabya, Muna, and Bijaya will be especially happy to know their efforts made a positive impression on your experience. We pride ourselves on creating a warm and welcoming atmosphere for all our guests. We also appreciate your honest comments regarding the room size and ventilation. While our 3-bedroom deluxe unit is designed to accommodate comfort within city space constraints, we understand it may not have fully met your expectations. Your feedback is valuable and has been shared with the management team to explore how we can improve the layout and facilities. Thank you once again for your stay and feedback. We hope to have the opportunity to welcome you again and provide an even better experience next time. Warm regards, The Hotel Thamel Team
Dear Mr. Das, Thank you for taking the time to share your feedback and for choosing Hotel Thamel during your stay in Nepal. We're truly pleased to hear your kind words about our team—Ashunnd, Shrabya, Muna, and Bijaya will be especial… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewWe stayed here for the first few night of our trip to nepal and then returned for our last night before flying home Wonderful location, near to everything but quiet, excelkend shower, beds with a nice balcony and good AC and wifi. Coffee making facility in room. Excellent staff especially Akshunnd and Bijaya who went out of thier way to make our stay the best, even making sure we had a packed breakfast when we had to leave! early. Highly reccomended
Dear Sharon, Thank you so much for your wonderful review and for choosing to stay with us at Hotel Thamel during your visit to Nepal! We're delighted to hear that you enjoyed every aspect of your stay — from our central yet peaceful location to the comfortable beds, strong Wi-Fi, and thoughtful amenities like the coffee-making facility. It’s great to know you appreciated the hot showers, air conditioning, and the lovely balcony as well. A special thank you for recognizing Akshunnd and Bijaya. We're so glad they could make your stay extra special and assist with your early morning departure with a packed breakfast. Your kind words mean a lot to our entire team. We hope to welcome you back again on your next trip to Nepal. Until then, we wish you all the best in your travels! Warm regards, The Hotel Thamel Team
Dear Sharon, Thank you so much for your wonderful review and for choosing to stay with us at Hotel Thamel during your visit to Nepal! We're delighted to hear that you enjoyed every aspect of your stay — from our central yet peaceful l… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewThe location of the hotel
Room service during breakfast and no anti skid mat in the bathroom due to which my wife slipped and hurt herself.
Dear Mr. Singh, Thank you for sharing your feedback with us. We're glad to hear you enjoyed our staff, cleanliness, and location. We sincerely apologize for the issues you encountered with the bathroom and breakfast service - this is not the standard we aim for, and we've taken corrective measures. We truly appreciate your honest review and hope to serve you better in the future. Warm regards, The Hotel Thamel Team
Dear Mr. Singh, Thank you for sharing your feedback with us. We're glad to hear you enjoyed our staff, cleanliness, and location. We sincerely apologize for the issues you encountered with the bathroom and breakfast service - this is… Show more
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewThank's for Akshunnd and Bijaya..the Best receptionnist
Dear Christian, Thank you for your kind review and for highlighting the excellent service provided by Akshunnd and Bijaya. We're delighted to hear you enjoyed your stay and found good value during your visit. We truly appreciate your feedback and look forward to welcoming you back in the future. Best regards, The Hotel Thamel Team
Dear Christian, Thank you for your kind review and for highlighting the excellent service provided by Akshunnd and Bijaya. We're delighted to hear you enjoyed your stay and found good value during your visit. We truly appreciate y… Show more
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewThanks Shrabya for the warm welcome!
Dear Jan, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated Shrabya's warm welcome. It's always rewarding to know our guests feel well taken care of. We look forward to welcoming you back for another pleasant stay in the future! Best regards, The Hotel Thamel Team
Dear Jan, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated Shrabya's warm welcome. It's always rewarding to know our guests feel well taken care of. We look forward to … Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewIt is an european 10 for this location.I think I was lucky when I chose this hotel. When you are planning a trekking tour in the Himalayas, it helps you to know that you don't have to worry about accommodation in Kathmandu-Thamel. The reception staff is 100% customer-friendly and much more than I have encountered in famous hotels. The location is very good. I highly recommend this location.
-
Dear DORU, Thank you for your outstanding review and perfect ratings! We're truly honored by your kind words and thrilled to know that your stay with us exceeded your expectations. It's wonderful to hear that our reception staff made such a positive impression and that our location was ideal for your Himalayan adventure. Your strong recommendation means the world to us, and we're delighted you felt lucky to choose our hotel. We strive to provide a welcoming and worry-free experience for all our guests, especially those embarking on unforgettable journeys like yours. We would be absolutely delighted to welcome you back whenever your travels bring you to Thamel again. Until then, we wish you many more amazing adventures! Warm regards, The Hotel Thamel Team
Dear DORU, Thank you for your outstanding review and perfect ratings! We're truly honored by your kind words and thrilled to know that your stay with us exceeded your expectations. It's wonderful to hear that our reception staff … Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewExcellent location. The friendliest staff ever. They feel like family. The facility has seen many guests so it’s a tad outdated, but the friendliness of the staff made up for any deficiencies. Breakfast was plentiful and tasty. They have a bar for the evening. Air con worked well. Balcony was a plus. And despite the lively restaurant across the street, our room was quiet. It’s off the main drag too. Such a good value!!!
The power outlets were loose. Not unsafe, just a trick to charge the phones.
Dear Heidi Rank, Thank you for your lovely review! We're so happy to hear you enjoyed your stay and felt at home with our friendly staff - this is exactly the warm atmosphere we aim to create for all our guests. We're glad you appreciated our great location, tasty breakfast, evening bar, and quiet rooms despite the lively neighborhood. Your kind words about our team's hospitality mean the world to us. We've noted your comment about the power outlets and will have them fixed right away. It was a pleasure having you as our guest, and we'd be delighted to welcome you back anytime you're in Thamel! Best regards, The Hotel Thamel Team
Dear Heidi Rank, Thank you for your lovely review! We're so happy to hear you enjoyed your stay and felt at home with our friendly staff - this is exactly the warm atmosphere we aim to create for all our guests. We're glad you… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewVery nice place very nice people the guard always salute i dont know why thank you Akshunnd at the reception desk for help
Dear Noam, Thank you for your perfect rating and kind words about your stay with us! We're delighted to hear you found our place nice and enjoyed our prime location. It's wonderful to know you appreciated our security guard's respectful greetings and Akshunnd's helpful service at reception - we'll be sure to share your compliments with them, as this will make their day. We're honored by your high ratings across all categories and hope to have the pleasure of welcoming you back on your next visit to Thamel. Warm regards, The Hotel Thamel Team
Dear Noam, Thank you for your perfect rating and kind words about your stay with us! We're delighted to hear you found our place nice and enjoyed our prime location. It's wonderful to know you appreciated our security guard's… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewFriendly and helpful staff with welcoming drink on arrival
Dear Hugh, Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear you enjoyed our friendly and helpful staff, as well as the welcoming drink upon your arrival - these are special touches we're proud to offer all our guests. We're glad you found our facilities and comfort to your satisfaction, and we appreciate your ratings across all categories. Your comments help us understand what we're doing well and where we can improve. We hope your quick visit to Thamel was enjoyable overall, and we'd love to welcome you back for a longer stay in the future. Best regards, The Hotel Thamel Team
Dear Hugh, Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear you enjoyed our friendly and helpful staff, as well as the welcoming drink upon your arrival - these are special to… Show more
Reviewed: 21 April 2025 · Stayed in March 2025
Verified reviewMy dad stayed at the hotel for a week on a solo trip to Nepal. He is 73 years old. The hotel staff took great care of him. They were excellent in helping him, booking tours, giving advice etc. He felt safe. Dad said breakfast was nice too.
everything was ok. Room service could be a bit better.
Dear Kartika, Thank you for sharing your father's experience with us. We're truly touched to hear how our team looked after him during his solo trip to Nepal. Taking care of our guests, especially senior travelers, is something we take great pride in. We're delighted that our staff could assist him with tour bookings and local advice, and that he felt safe and well-cared for throughout his week-long stay. It's wonderful to know he enjoyed our breakfast offerings too. We've noted your feedback about room service and will use this to improve our offerings. Please convey our warm regards to your father - it was our pleasure to host him. We hope to welcome both of you back to Hotel Thamel in the future. Best regards, The Hotel Thamel Team
Dear Kartika, Thank you for sharing your father's experience with us. We're truly touched to hear how our team looked after him during his solo trip to Nepal. Taking care of our guests, especially senior travelers, is something we … Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewVery functional. Had every needed. Nice beds, good showers etc. lovely staff, especially akshunnd, Bijaya and Shrabya
Dear Paul, Thank you for your wonderful review and perfect scores across most categories! We're delighted to hear you found our hotel very functional with all the amenities you needed, including comfortable beds and good showers. We're especially pleased that our staff - Akshunnd, Bijaya and Shrabya in particular - made such a positive impression on you. We'll be sure to share your kind words with them, as this will mean a great deal to our team. While we're glad you enjoyed most aspects of your stay, we've noted your feedback about the WiFi and will look into ways we can improve this service. It was a pleasure having you as our guest, and we hope to welcome you back to Hotel Thamel on your next visit to Nepal. Warm regards, The Hotel Thamel Team
Dear Paul, Thank you for your wonderful review and perfect scores across most categories! We're delighted to hear you found our hotel very functional with all the amenities you needed, including comfortable beds and good showers. We&#… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewGood location, very clean. Staff is very kind and helpful. Bathrooms recently refurbished. Nice balcony. Great a/c. Shrabya and Bijaya at the desk were great!
The "king" bed is 2 twins pushed together, which isn't uncommon in Asia but isn't very comfortable. It's an older hotel with wooden doors and windows, which are sometimes warped. Again, it is typical of South Asia.
Dear Robert, Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your kind words about our prime location, cleanliness, and especially about our staff - we'll be sure to pass along your compliments to Shrabya and Bijaya, who will be delighted to hear they made your stay more enjoyable. We're pleased you noticed our recent bathroom refurbishments and appreciated the balcony and efficient air conditioning. Your positive comments about our value as a mid-price property are particularly encouraging. We've carefully noted your observations about the bed configuration and the wooden fixtures. While these are indeed common features in our region, we understand they may affect comfort for some guests. Your feedback is valuable as we continually look for ways to improve our guests' experience. We hope to have the opportunity to welcome you back to Hotel Thamel in the future, and we'll do our utmost to make your next stay even more comfortable. Best regards, The Hotel Thamel Team
Dear Robert, Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your kind words about our prime location, cleanliness, and especially about our staff - we'll be sure to pas… Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in March 2025
Verified reviewI like everything
Dear Ashik, Thank you so much for your kind review and for rating us a 9.0! We're truly happy to know that you liked everything about your stay with us. Your encouraging words motivate our team to keep improving and providing even better experiences to all our guests. We look forward to welcoming you back again soon! Warm regards, The Hotel Thamel Team
Dear Ashik, Thank you so much for your kind review and for rating us a 9.0! We're truly happy to know that you liked everything about your stay with us. Your encouraging words motivate our team to keep improving and providing even bett… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewLocation, staff
Dear Jyoti, Thank you for your kind review and high ratings! We're so happy to hear you enjoyed our location, staff, cleanliness, and comfort during your stay. We've noted your feedback about the WiFi and will work on improving it. It was a pleasure hosting you, and we hope to welcome you back soon for another comfortable and enjoyable stay. Warm regards, The Hotel Thamel Team
Dear Jyoti, Thank you for your kind review and high ratings! We're so happy to hear you enjoyed our location, staff, cleanliness, and comfort during your stay. We've noted your feedback about the WiFi and will work on improving i… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewI had a truly pleasant stay at Hotel Thamel. The rooms were clean, the ambiance was peaceful, and the location is perfect for exploring Kathmandu. A special shoutout to @Ranjana and @Akshunnd from the hotel team — they went above and beyond to help us arrange a cab to Birgunj at short notice. Their support, calm demeanor, and willingness to assist made a big difference during a stressful time. Thank you for your kindness and hospitality. Highly recommend this hotel to anyone visiting Kathmandu!
Honestly I found nothing which I disliked...
Dear Deepankar, Thank you for your glowing review and perfect ratings! We’re absolutely delighted to hear that you had such a wonderful stay with us at Hotel Thamel. It’s heartwarming to know that our team, especially Ranjana and Akshunnd, made your experience memorable with their exceptional service—we’ll be sure to share your kind words with them! We’re thrilled that you loved our peaceful ambiance, spotless rooms, and prime location. Your recommendation means the world to us, and we’re honored to have been part of your Kathmandu journey. It would be our pleasure to welcome you back for another flawless stay whenever you’re in the city! Until then, safe travels and warm wishes. With gratitude, The Hotel Thamel Team
Dear Deepankar, Thank you for your glowing review and perfect ratings! We’re absolutely delighted to hear that you had such a wonderful stay with us at Hotel Thamel. It’s heartwarming to know that our team, especially Ranjana and Akshunnd,… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewVery nice place in the best location with very good staff specially Ranjana and Akshunnd.
Dear Hsn, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our prime location and found our staff, especially Ranjana and Akshunnd, to be very helpful during your stay. Your kind words mean a lot to our team! We appreciate your honest ratings and will certainly take note of your suggestions regarding room service and the on-site restaurant to further enhance our guests' experience. It’s always our goal to provide exceptional service and comfort, and we’re glad you found value in your stay. We would be honored to welcome you back to Hotel Thamel on your next visit to the city. Please don’t hesitate to reach out if there’s anything we can do to make your future stays even more enjoyable. Warm regards, The Hotel Thamel Team
Dear Hsn, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our prime location and found our staff, especially Ranjana and Akshunnd, to be very helpful during your stay. Your kind words… Show more