9.2

Reviews of Thagu Chhen, a Boutique Hotel 3 stars

Itachhen-15, 44800 Bhaktapur, Nepal

  • Olivier

    Reviewed: 11 July 2025 · Stayed in May 2025

    Verified review

    Quality of the revamping, decoration, size of the rooms. View on the town

    No lift

    Property response:

    Namaste Olivier, Thank you very much for your kind review and for staying with us. We're so pleased to hear that you appreciated the charm of Thaguchhen, the quality of the restoration, the décor, and the spaciousness of the rooms — as well as the beautiful view over Bhaktapur. Regarding your comment about the absence of a lift: we completely understand that this may be an inconvenience for some guests. As our property is located within the Bhaktapur UNESCO World Heritage Site, there are strict preservation guidelines in place which unfortunately do not permit the installation of elevators in traditional buildings like ours. We always do our best to assist guests with their luggage and to make their stay as comfortable as possible despite this limitation. Thank you once again for your thoughtful feedback. It was a pleasure to host you, and we hope to welcome you back to Bhaktapur in the future. With much gratitude, Umesh Dulal Duty Manager

    Namaste Olivier, Thank you very much for your kind review and for staying with us. We're so pleased to hear that you appreciated the charm of Thaguchhen, the quality of the restoration, the décor, and the spaciousness of the rooms — as… Show more

    Thagu Chhen, a Boutique Hotel
    15 August 2025
  • Naama

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    Great hotel. The staff was courteous and professional, the room was clean and spacious, the breakfast was rich and luxurious. We would be happy to come back again at any opportunity.

    Property response:

    Namaste Naama, Thank you so much for your wonderful review! We’re truly delighted to hear that you felt at home during your stay with us. It’s always rewarding to know that our staff’s hospitality, the spacious and clean rooms, and the rich breakfast made a positive impression. Your kind words mean a lot to our entire team. We would be absolutely thrilled to welcome you back anytime you’re in Bhaktapur again. With much gratitude, Umesh Dulal Duty Manager

    Namaste Naama, Thank you so much for your wonderful review! We’re truly delighted to hear that you felt at home during your stay with us. It’s always rewarding to know that our staff’s hospitality, the spacious and clean rooms, and the ri… Show more

    Thagu Chhen, a Boutique Hotel
    15 August 2025
  • Roger

    Reviewed: 2 May 2025 · Stayed in May 2025

    Verified review
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  • Richard

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    I stayed in the third floor apartment of Thagu Chhen (note: no lift), which was really spacious with a fantastic view over Kathmandu. It was clean and comfortable and the staff were always very helpful. The kitchen facilities were fine though there wasn’t a fridge. There are plenty of shops and restaurants right nearby, including a good breakfast at the sister hotel just across the road. Bhaktapur has a nice feel to it: you’re near Durbar Square though away from the most touristy part of the town. The room faces onto the street and is single-glazed, so there is some noise but not particularly bad at night (all of TC’s rooms face the front except the studio on the top floor but that has no a/c and is quite a bit smaller). I was working in Kathmandu and Dhulikhel – Bhaktapur is a good half-way location, and the apartment was conducive to getting on with work. I would stay here again.

    Property response:

    Namaste Richard, Thank you very much for taking the time to share your experience. We’re so glad to hear that you enjoyed your stay in our apartment and found it clean, comfortable, and conducive to your work. It’s great to know that the view over Kathmandu and the spaciousness of the suite added to your experience, and we’re especially pleased that our team could assist you throughout your stay. We appreciate your honest feedback regarding the kitchen facilities and the absence of a fridge — it’s something we are actively considering for future improvements. It’s also wonderful to hear that you enjoyed the peaceful yet well-connected location of Bhaktapur, and found the area and our breakfast. We’re happy our space served you well during your time working between Kathmandu and Dhulikhel. Thank you again for your thoughtful review — and we’d be delighted to welcome you back anytime. With much gratitude, Umesh Dulal Duty Manager

    Namaste Richard, Thank you very much for taking the time to share your experience. We’re so glad to hear that you enjoyed your stay in our apartment and found it clean, comfortable, and conducive to your work. It’s great to know that the v… Show more

    Thagu Chhen, a Boutique Hotel
    15 August 2025
  • Mariana

    Reviewed: 18 March 2025 · Stayed in March 2025

    Verified review

    The space and size of the suite are incredibly large and spacious. It features a generous living area with a balcony, which we didn’t use due to the air pollution outside. However, the living room was extremely comfortable, perfect for watching TV, exercising, doing yoga, relaxing, or even taking a nap. The kitchen is spacious but has only the basics, suitable for preparing tea, coffee, or simple meals. We requested a French press at the reception to make coffee, and they provided it immediately. The bathroom is large, but there is no curtain or partition to prevent water from spreading across the floor when showering. However, there is hot water. There wasn’t a hairdryer in the room, but upon request, the reception brought one right away. The bedroom is incredibly cozy and inviting, with a very comfortable bed. You can choose between soft ambient lighting or brighter lights. The windows are soundproof, which is great since the room overlooks the street, but no noise can be heard inside. The room itself is also very spacious. We stayed on the third floor, and the staff kindly helped us carry our luggage up upon arrival and down upon departure. Upon arrival, we were welcomed with a delicious hot drink and a small welcoming ceremony, which made our stay feel even more special. One morning, they generously offered us a free tour of the more local, less touristy temples, and we absolutely loved experiencing the authentic atmosphere of the area. The best part? The service was absolutely outstanding. Breakfast was delicious, served at the restaurant of the hotel across the street, The Nanee. The service and quality were excellent. We also had dinner there one evening, and everything was exquisite. Thank you!

    While the overall experience was wonderful, I felt that the pricing was quite high compared to the general cost of living in Nepal. The rates are set as if we were in Europe, which makes the stay less affordable considering the local standards. A more adjusted pricing would make it even more appealing for travelers.

    Property response:

    Namaste Mariana, Thank you so much for taking the time to share such a thoughtful and detailed review of your stay with us. We’re absolutely delighted to hear that you had unique experience at Thagu Chhen, and that so many aspects of your visit—from the spacious suite and comfortable living area to the warm service and authentic local tour—made your stay special. Your kind words about our staff and hospitality truly mean a lot to us. We’re especially glad that you appreciated the little touches like the welcome ceremony, personalized assistance, and the thoughtful amenities provided on request. It’s our aim to make every guest feel at home, and it’s wonderful to hear that we were able to do so during your stay. Thank you once again for staying with us and for your kind appreciation. It was a pleasure to host you, and we hope to welcome you back again in the future. With much gratitude, Umesh Dulal Duty Maanager

    Namaste Mariana, Thank you so much for taking the time to share such a thoughtful and detailed review of your stay with us. We’re absolutely delighted to hear that you had unique experience at Thagu Chhen, and that so many aspects of your … Show more

    Thagu Chhen, a Boutique Hotel
    15 August 2025
  • Lorri

    Reviewed: 7 November 2024 · Stayed in November 2024

    Verified review

    Spacious comfortable rooms, good breakfast across street at more modern sister hotel, walkable distance to main sights.

    Unsightly views out most windows, unappealing art/decorating, a bit dark and depressing.

    Property response:

    Namaste Lorraine, Thank you very much for taking your time to review us. We sincerely appreciate your review and glad to know that you had a good time during your stay in Bhaktapur with us. We are also sad to see that you did not enjoy our facilities as we expected. We understand the view from our first floor is not the best right now as there is construction going on of a house in front. We generally avoid forwarding this room to our guests. But, during your booking dates all our rooms were already occupied , so we had to forward you the room on our first floor. As you mentioned in your review, that the room is excellent, the only problem was the view due to construction. We sincerely apologize for the inconvenience caused during your stay. And, we will keep your review in mind before forwarding this room to our other guests. With best wishes, Aditya Piya Host of Thagu Chhen

    Namaste Lorraine, Thank you very much for taking your time to review us. We sincerely appreciate your review and glad to know that you had a good time during your stay in Bhaktapur with us. We are also sad to see that you did not enjoy our … Show more

    Thagu Chhen, a Boutique Hotel
    10 November 2024
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  • Philippe

    Reviewed: 28 October 2024 · Stayed in October 2024

    Verified review
  • Donald

    Reviewed: 7 October 2024 · Stayed in October 2024

    Verified review

    The hotel is a traditional hotel in the Nepalese style and very comfortable. The staff was friendly and helpful. We would stay there again.

    Property response:

    Namaste Donald, Thank you very much for your excellent review. We are glad to know that you enjoyed your stay with us at Thagu Chhen, Bhaktapur. We are looking forward to welcoming you to Bhaktapur again. With much gratitude, Aditya

    Thagu Chhen, a Boutique Hotel
    5 December 2024
  • Kaden

    Reviewed: 10 June 2024 · Stayed in June 2024

    Verified review

    The location. The staff. The hospitality. The environment. The food. Simply everything was a pleasant experience and exceeded my expectations. I highly recommend Thagu Chhen and The Nanee. Thank you for making my stay pleasant and comfortable.

    Property response:

    Namaste Kaden, Thank you very much for your excellent review. We are glad to know that you enjoyed your stay with us at Thagu Chhen, Bhaktapur. We are looking forward to welcoming you to Bhaktapur again. With much gratitude, Aditya

    Thagu Chhen, a Boutique Hotel
    5 December 2024
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  • Shangrila

    Reviewed: 25 May 2024 · Stayed in May 2024

    Verified review

    I loved the charm of Thagu Chhen, and also make sure to stay here during visits to Nepal. It never disappoints. In fact, the place appeared better maintained than in prior years. It felt more upscale than it used to be, especially the breakfast options.

    n/a

    Property response:

    Namaste Shangrila, Thank you very much for your excellent review. We are glad to know that you enjoyed your stay with us at Thagu Chhen, Bhaktapur. We are looking forward to welcoming you to Bhaktapur again. With much gratitude, Aditya

    Thagu Chhen, a Boutique Hotel
    5 December 2024
  • Shangrila

    Reviewed: 13 May 2024 · Stayed in May 2024

    Verified review

    Breakfast was excellent with ample choices for pastries, protein, and fruit.

    I wish I could have stayed longer.

    Property response:

    Namaste, Thank you very much for your excellent review. We are glad to know that you enjoyed your stay with us at Thagu Chhen, Bhaktapur. We are looking forward to welcoming you to Bhaktapur again. With much gratitude, Aditya

    Thagu Chhen, a Boutique Hotel
    5 December 2024
  • Denis

    Reviewed: 11 November 2023 · Stayed in November 2023

    Verified review

    Rien, nothing, nada

    The propane heating in the room. Having a propane tank in the room, near the bed did not help us to sleep. Is it safe? The odor of the gaz burning…. Awfull No fridge, a kitchen for indian customers…. I could cook a wonderfull naan bread, or a tandoori chicken, but no fridge. A strong sound of ventilation in the kitchen. We asked to turn it off but they could not. The pollution is so strong that we had to leave after one day…. We paid for the complete location 70US$/night for 3 nights. We should have a refound for this awfull hotel. The price of this location could not be more than 25US$/night

    Property response:

    Dear Denis, Greetings from THAGU CHHEN , Bhaktapur, Nepal! Thank you for your precious time in reviewing us. We are very sorry to know that you had to face problems and had an unpleasant experience during your stay with us. We have already fixed these problems. The gas heaters are no longer in the bedrooms and we have a common fridge in our lobby for all our guests. We are also very sorry that we could not refund your payment as it was done through booking.com. We hope that you will reconsider staying with us next time as well. We are looking forward to welcoming you here at Thagu Chhen again to make sure you have a better experience. Thank you for your feedback. Regards Umesh Dulal Thaguchhen, Bhaktapur

    Dear Denis, Greetings from THAGU CHHEN , Bhaktapur, Nepal! Thank you for your precious time in reviewing us. We are very sorry to know that you had to face problems and had an unpleasant experience during your stay with us. We have alread… Show more

    Thagu Chhen, a Boutique Hotel
    12 May 2024
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  • Elena

    Reviewed: 10 May 2023 · Stayed in May 2023

    Verified review

    Everything was Great! The room was clean and cozy, quite and stylish and have panoramic city-mountain view. The staff is very helpful and welcoming and help me with all my issues. I have the room on the top floor with separate huge shower with big window, this was amazing. The bed was super-comfy. 3-5 Mins walk from Durbar square and other historical places of beautiful Bhaktapur city. 20 mins taxi from Changu Narayan temple which is highly recommended to visit. 40 mins (approx, depends on traffic) from Kathmandu centre. Delicious breakfast in nearby hotel restaurant. Definitely recommend to stay in Bhaktapur for 2-3 nights and choose this hotel!

    Property response:

    We are happy that we were able to meet up to your expectations. The main motto of Thagu Chhen is guest satisfaction and we are fully committed to fulfill it. The whole team of Thagu Chhen is striving to meet up to a high standard of service. We hope to host you again and again, during your future visits to Nepal.

    We are happy that we were able to meet up to your expectations. The main motto of Thagu Chhen is guest satisfaction and we are fully committed to fulfill it. The whole team of Thagu Chhen is striving to meet up to a high standard of service… Show more

    Thagu Chhen, a Boutique Hotel
    17 May 2023
  • Sonia

    Reviewed: 28 April 2023 · Stayed in April 2023

    Verified review

    I love the balcony and the view, the breakfast was the best one i had in Nepal, staff very nice and helpful

    Property response:

    Thanks for sharing your experience with us. We hope to welcome you back again soon. Thank you !

    Thagu Chhen, a Boutique Hotel
    29 April 2023
  • Nicholas

    Reviewed: 15 March 2023 · Stayed in March 2023

    Verified review

    Thagu Chhen was a great mix of traditional and modern architecture and far more reasonably priced than some of the other "traditional" style hotels. The facilities were good and the room comfortable but the best part was definitely the view out over the old capital of Bhaktapur. The hotel was only a 5 minute walk from all the beautiful world heritage sights on offer, which the staff were happy to recommend.

    As a western tourist I had to pay to enter the old city where the hotel is located but if you're planning to visit anyway, which I definitely recommend you do, it's not really an issue.

    Property response:

    Dear Nicholas, Greetings from THAGU CHHEN , Bhaktapur, Nepal! Thank you for your precious time for reviewing us and it was our pleasure to know That You enjoyed your stay with us. And as we know Bhaktapur is the heritage place and this is rules for the entry ticket we are really sorry for that. Thank you for recommending our place and our team is highly encouraged from your wonderful feedback. In addition Bhaktapur is a wonderful town to visit and experience the culture, festivals, lifestyle, culinary & many more.... We look forward welcoming you again soon. Thank You Pawan Nepal Duty Manager

    Dear Nicholas, Greetings from THAGU CHHEN , Bhaktapur, Nepal! Thank you for your precious time for reviewing us and it was our pleasure to know That You enjoyed your stay with us. And as we know Bhaktapur is the heritage place and this is … Show more

    Thagu Chhen, a Boutique Hotel
    17 December 2023
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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