Reviews of Hotel Sapana Garden Thamel 3 stars
Chaksibari Marg Thamel, Thamel, 44600 Kathmandu, Nepal

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewWonderful staff and friendly manager mr saroj.
Hello Saurabh, Thank you for your kind feedback. We are very glad to know you had a wonderful experience at hotel and appreciated the friendliness of our hotel manager Mr. Saroj. We look forward to welcoming you again. Kind Regards, Sujan
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe stuff, from restaurant and reception was incredibly helpful and nice 👍! The food, breakfast especially was unbelievably consistent and diverse as choice 😋! Keep up the good work 👏
There is always place for better but the stuff was perfect 👌
Hello John BVD, Thank you so much for your wonderful feedback. We are delighted to know that you liked the hospitality of our restaurant and reception staff, as well as the diverse and consistent breakfast options. Your kind words truly encourage us to keep doing the good work. We would be very happy to welcome you again in the future. Kind Regards, Sujan
Hello John BVD, Thank you so much for your wonderful feedback. We are delighted to know that you liked the hospitality of our restaurant and reception staff, as well as the diverse and consistent breakfast options. Your kind words truly en… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewEverything is good, It's your best choice in Thamel.
Hello wanxing, Thank you very much for your wonderful feedback. We are delighted to know that you had such a good experience and consider our hotel the best choice in Thamel. Your kind words truly encourage us. Kind Regards, Sujan
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewNice and affordable, it's amazing to get such service and amenities at this pricing.
Hello Michael, Thank you for your kind words. We are glad to know you found our hotel nice and affordable, and that you appreciated the services and amenities we provide. Your happiness means a lot to us. Kind regards, Sujan
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewFriendly and helpful staff in particular Saroj the hotel manager.
only one cup of coffee allowed with breakfast then you have to pay if you want more ! Room’s need maintenance.
Hello Martha, Thank you for sharing your experience. We are very pleased to know that you found our staff, especially our manager Saroj, friendly and helpful. We also appreciate your feedback regarding the coffee policy and room maintenance. Your comments are very valuable, and we will definitely work on these areas to improve. Kind Regards, Sujan
Hello Martha, Thank you for sharing your experience. We are very pleased to know that you found our staff, especially our manager Saroj, friendly and helpful. We also appreciate your feedback regarding the coffee policy and room maintenanc… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewPerfect budget hotel with nice quality of services and facilities. It's so easy to communicate with staffs.
Hello Alex, Thank you for your kind words. We are delighted to know you enjoyed our hotel's services, facilities. We look forward to hosting you at our hotel again soon. Kind Regards, Sujan
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewOne of our favorite hotel in Kathmandu. It's a small hotel but it's customer care is excellent, better than 5 star hotels. People here treat guests like friends.
Hello Alastair, Thank you so much for your wonderful feedback. We are truly honored to know our hotel is one of your favorite hotels in Kathmandu. Though our hotel is a small hotel, we believe in delivering big hospitality, and it is heartwarming to know that you felt cared for like a friend. Your kind words inspire our team to continue offering sincere service. We hope to welcome you again soon! Kind regards, Sujan
Hello Alastair, Thank you so much for your wonderful feedback. We are truly honored to know our hotel is one of your favorite hotels in Kathmandu. Though our hotel is a small hotel, we believe in delivering big hospitality, and it is heart… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe staff was amazing, friendly and helpful plus the food was so tasty, peaceful place nearby everything I’ll definitely will come back
No elevator but can be managed
Hello Jose Francisco, Thank you for your kind and thoughtful review. We are very pleased to hear that you enjoyed the peaceful atmosphere, tasty food, and the friendliness and helpfulness of our staff. Your note about the lack of an elevator is well taken—we always do our best to assist guests with luggage and make the stay comfortable. We look forward to welcoming you back again in the future! Warm regards, Sujan
Hello Jose Francisco, Thank you for your kind and thoughtful review. We are very pleased to hear that you enjoyed the peaceful atmosphere, tasty food, and the friendliness and helpfulness of our staff. Your note about the lack of an elevat… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewVery quite place friendly staff specially Mr.Saroj manager ther hez very friendly n helpfull
Hello Amir Reyaz, Thank you for your nice feedback. We are happy to hear you enjoyed the quiet environment and the hospitality of our team. Mr. Saroj is especially pleased to know that his efforts made your stay more comfortable. We truly appreciate your kind words and hope to welcome you back again soon. Warm regards, Sujan
Hello Amir Reyaz, Thank you for your nice feedback. We are happy to hear you enjoyed the quiet environment and the hospitality of our team. Mr. Saroj is especially pleased to know that his efforts made your stay more comfortable. We truly … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewPerfect hotel if you are on a budget. For such a great quality of facilities and services this hotel provides, the price is very much affordable. Highly, Highly recommend.
Hello Benny, Thank you so much for your kind words. We are truly happy to know that you found our hotel to be a perfect balance of quality and affordability. Your high recommendation means a lot to us. We look forward to welcoming you again in the future. Warm regards, Sujan
Hello Benny, Thank you so much for your kind words. We are truly happy to know that you found our hotel to be a perfect balance of quality and affordability. Your high recommendation means a lot to us. We look forward to welcoming you agai… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewComfy and clean rooms, friendly and helpful staff.
Hello Navarrete, Thank you very much for your kind review. We are delighted to know that you found the rooms comfortable and clean, and that our team was friendly and helpful during your stay. We truly appreciate your feedback and hope to welcome you again soon. Warm regards, Sujan
Hello Navarrete, Thank you very much for your kind review. We are delighted to know that you found the rooms comfortable and clean, and that our team was friendly and helpful during your stay. We truly appreciate your feedback and hope to … Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewIt's a perfect budget friendly hotel. There are all necessary amenities included. We highly recommend.
Hello Seydi, Thank you for your wonderful feedback. We are glad to hear that you found our hotel to be a perfect budget-friendly option with all the necessary amenities. Your recommendation means a lot to us. We look forward to welcoming you again! Warm regards, Sujan
Hello Seydi, Thank you for your wonderful feedback. We are glad to hear that you found our hotel to be a perfect budget-friendly option with all the necessary amenities. Your recommendation means a lot to us. We look forward to welcoming y… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewHotel location is very good, staffs are so helpful. Specially Saroj was a very nice person. Thank You again.
Hello Md, Thank you so much for your kind words. We are happy to know you liked our hotel location and found our team helpful. Saroj will be especially pleased to hear your appreciation. Thank you again, and we hope to welcome you back soon! Warm regards, Sujan
Hello Md, Thank you so much for your kind words. We are happy to know you liked our hotel location and found our team helpful. Saroj will be especially pleased to hear your appreciation. Thank you again, and we hope to welcome you back soo… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewI’m an Aussie traveller and stayed at this wonderful little hotel, and honestly, it made my trip to Nepal amazing. The location is spot on, just a short walk to all the buzz and colour of Thamel’s shops and restaurants, but still tucked away enough to be quiet and peaceful at night. My room was clean, cool, and comfortable, with everything I needed, including a hot shower and strong Wi-Fi (which was a bonus for staying in touch with family back home). What really made the stay special was the people. I had a slight stomach issue, and the staff noticed I wasn’t feeling well. Without me even asking, one of them brought me ginger tea to my room and checked in later to see if I needed anything. It was such a kind gesture that really stuck with me, just genuine care without any expectation. The garden became my little hideaway each evening, and they even helped me organize a short trek that fit perfectly into my schedule. This place is about warmth, comfort, and real hospitality. I came as a guest and honestly felt like I was leaving as a friend.
Hello Terry, Thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed the peaceful location, comfortable room, and strong Wi-Fi during your stay. It is great to know that our staff’s care and thoughtful gestures made your visit even more special. We appreciate your kind words and look forward to welcoming you again soon. Kind Regards, Sujan
Hello Terry, Thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed the peaceful location, comfortable room, and strong Wi-Fi during your stay. It is great to know that our staff’s care and thoughtful ge… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewEverything about this hotel is nice. Best customer service.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe staff were extremely friendly and always willing to help. If it rained as we left the building, we were offered umbrellas by the guard. If we so much as looked at the reception, someone was already listening for how they can help us. Saroj was a great example of always being attentive at the reception.
I didn't get to stay here longer!
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewI had a nice stay at this hotel. The location is ideal, just a short walk to shops, restaurants, and everything you need, yet the hotel itself is tucked away in a quiet spot, so it is perfect for relaxing. The room was clean, comfortable, and had all the necessary amenities, including strong Wi-Fi, air conditioning, and hot water. The staff were incredibly kind and helpful throughout my stay. Overall, this hotel offers great value for money and a welcoming atmosphere. I would definitely recommend it to other travelers visiting Kathmandu.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewExcellent ac, convenient garden cafe, flexible and very helpful staff, great security, central location on peaceful street. Very great value mid-range hotel. Very clean and new. Big comfortable bed and quilt. Cheap and fast laundry. Cheap room service.
The hot water shower waa only very hot and the temperature didn't vary. Not much space in room.
Hello Michelle Therese, Thank you so much for your detailed feedback. We are very happy to hear that you appreciated the air conditioning, garden café, helpful staff, security, and overall value of our hotel. Your kind words about the cleanliness, comfort, and convenient services mean a lot to us. We also appreciate your suggestions regarding the shower temperature and room space, and hotel team will certainly look into these matters to improve further. We hope to welcome you again on your next visit to Kathmandu. Kind Regards, Sujan
Hello Michelle Therese, Thank you so much for your detailed feedback. We are very happy to hear that you appreciated the air conditioning, garden café, helpful staff, security, and overall value of our hotel. Your kind words about the clea… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewEverything was good,,,we are happy
Hello Cori, Thank you for your kind feedback. We are very pleased to know that everything was good and that you are happy with your stay. Your kind words means a lot to us. We hope to welcome you again soon. Kind Regards, Sujan
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewLocation was nice. Staff was very polite and humble.
Hello Darshan, Thank you very much for your kind words. We are glad to hear that you liked the location and appreciated the polite and humble nature of our staff. Your kind words is very important to us. We look forward to welcoming you again soon. Kind Regards, Sujan
Hello Darshan, Thank you very much for your kind words. We are glad to hear that you liked the location and appreciated the polite and humble nature of our staff. Your kind words is very important to us. We look forward to welcoming you ag… Show more
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewexcellent service from staffs, they are very professional and friendly...treat guests like friends.
Hello Roberto, Thank you so much for your kind feedback. We are very happy to hear that you were pleased with the service from our staff. It is always our goal to treat every guest with genuine care and friendliness. Your words mean a lot to us, and we look forward to welcoming you again. Kind Regards, Sujan
Hello Roberto, Thank you so much for your kind feedback. We are very happy to hear that you were pleased with the service from our staff. It is always our goal to treat every guest with genuine care and friendliness. Your words mean a lot … Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewEverything great...
Hello Felipe, Thank you for your kind words. We are glad to know that everything was great during your stay. Your kind words means a lot to us. We hope to welcome you again in the future. Kind Regards, Sujan
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewVery nice hotel, superb location. I tried biryani at restaurant, it is now my favorite food. This hotel is very affordable, and provides best services.
Hello Willie, Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay, liked the biryani at our restaurant, and found our hotel location and services to your comfort. It is wonderful to know that our hotel became a memorable part of your visit. We look forward to welcoming you again soon. Kind Regards, Sujan
Hello Willie, Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay, liked the biryani at our restaurant, and found our hotel location and services to your comfort. It is wonderful to know that our h… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewWe had a wonderful time staying at this amazing hotel in Kathmandu. The location is perfect, just a short walk to the lively streets of Thamel, full of shops, cafés, and local energy but the hotel itself is quiet and peaceful. Our rooms were clean and comfortable, with good air conditioning and hot showers. The service and comfort were excellent. It felt warm, welcoming, and very smooth, just the way we like to travel.
Hello Lucas, Thank you so much for your nice review. We are very happy to hear that you had a wonderful time at our hotel and enjoyed the perfect balance between the lively Thamel atmosphere and the peaceful comfort of your stay. It is great to know that you were happy with the clean rooms, air conditioning, hot showers, and overall service. We truly appreciate your kind words and hope to welcome you again soon. Kind Regards, Sujan
Hello Lucas, Thank you so much for your nice review. We are very happy to hear that you had a wonderful time at our hotel and enjoyed the perfect balance between the lively Thamel atmosphere and the peaceful comfort of your stay. It is gre… Show more