Reviews of Nepal Pavilion Inn 3 stars
Jyatha Marg, Thamel, Thamel, 44600 Kathmandu, Nepal
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe staff was lovely, specially Mahesh. The problem was cockroaches and bed bugs. I changed three rooms during my stay due to the issue of cockroaches and in the last room, there were also bed bugs. The staff offered to give me another room but by that time, I had already spent 1 night there and experienced the cockroach issue so I decided to checkout than to switch rooms. The location is convenient and there are plenty of restaurants, coffee shops and and a large shopping area too on a walking distance; however, there is a night club right opposite the hotel and they play music all night, so due to that my sleep was severely disturbed too. I would not book it again, but the staff is absolutely lovely, and the place's interior is purely nepalese culture inspired so that was lovely to witness and enjoy!
Dear Seth, Thank you so much for your kind response.While choosing the rooms among three rooms,we realised that you found the best under your requirement and we rechecked and even treated the room with pesticides though we were unable to find any cockroaches under this roof but is quite common in most of the hotels and homes in kathmandu vallet durin the monsoon time as the city is really busy with unnumbered quantity of restaurants around .We hope that you will for sure have found the best stay though we requested you to change the other room if possible. We would like to invite you for your next stay at this hotel again believing that we do not have this kind of issue after your helpful suggestion.Have a wonderful and great days ahead. Best Regards Mahesh
Dear Seth, Thank you so much for your kind response.While choosing the rooms among three rooms,we realised that you found the best under your requirement and we rechecked and even treated the room with pesticides though we were unable to f… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThat would be the behavior of the staffs.
The food was really bad and also the hygiene of the washroom, expected so much better! But itwas completely reel vs reality
Dear Rakin, We are sorry for the inconvenience that you had to face on your stay at this hotel,and we would inquire with our staffs and team regarding the issue.So far,we have never faced this kind of issue where the guest experienced 100% dissatisfaction and this is really surprising though many of our guest leave the property with their great happiness.We will for sure look at this particular issue with special attention.And also would like to invite you for your next saty if possible.HAve a great and blessful days ahead. Best Regards NPI Team
Dear Rakin, We are sorry for the inconvenience that you had to face on your stay at this hotel,and we would inquire with our staffs and team regarding the issue.So far,we have never faced this kind of issue where the guest experienced 100% … Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewNice location in Central Tamil, though the street is a bit crowded and dusty, which I think is typical for urban Nepal. The staff are very helpful, and the decoration style is unique. Plus, the prices are affordable.
The building does not have an elevator, and some rooms lack air conditioning. It's not a major issue, but it's good to be aware of this in advance.
Dear Xinyue, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we need all your help and support to continue the existence of this property. Thank you on behalf of entire NPI Team for such a great and motivational comment. Best Regards NPI Team
Dear Xinyue, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we ne… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe entire place was like stepping into what you always hoped Nepal would be like. The staff is all family and treated us like family as well. Whenever we needed anything it was taken care of and we felt safe and looked after day and night. Prakash was ready and willing to help with a taxi or advice about shopping or eating or even coordinating a day trip for much cheaper prices than online. If and when I’m back in a Nepal I will surely stay at Nepal pavilion inn!
How could anyone not like anything about the property it’s perfect
Dear James, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we need all your help and support to continue the existence of this property. Thank you on behalf of entire NPI Team for such a great and motivational comment. Best Regards NPI Team
Dear James, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we nee… Show more
Reviewed: 24 June 2025 · Stayed in April 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewGood location. The place was clean and the staff was helpful.
I accidentally booked without AC.
Dear Cate, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we need all your help and support to continue the existence of this property. Thank you on behalf of entire NPI Team for such a great and motivational comment. Best Regards NPI Team
Dear Cate, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we need… Show more
Reviewed: 16 June 2025 · Stayed in April 2025
Verified reviewReally friendly. Very cheap
Air conditioning did not work
Dear Debbie, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we need all your help and support to continue the existence of this property. Thank you on behalf of entire NPI Team for such a great and motivational comment. Best Regards NPI Team
Dear Debbie, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we ne… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewGreat value for money, superb owners, in great location. Fan provided so perfect to sleep. Super peaceful with no noise at all from outside.
Just to note that there is no lift but we were kindly helped with our bags. Room could get quite stuffy if you stayed in during the day.
Dear Tait, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we need all your help and support to continue the existence of this property. Thank you on behalf of entire NPI Team for such a great and motivational comment. Best Regards NPI Team
Dear Tait, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we need … Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewEverything was perfect. The staff was the best. We super recommend it.
Dear Trezza, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we need all your help and support to continue the existence of this property. Thank you on behalf of entire NPI Team for such a great and motivational comment. Best Regards NPI Team
Dear Trezza, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we nee… Show more
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewNepal Pavilion Inn was the perfect place for a quiet retreat from the bustling streets of Thamel. We loved the local antiques and artwork from Nepal that made each room unique.The staff were very friendly and helpful in every way.
Dear Dana, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we need all your help and support to continue the existence of this property. Thank you on behalf of entire NPI Team for such a great and motivational comment. Best Regards NPI Team
Dear Dana, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we need … Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThis property is not meant for families or groups of friends. This is a family run property, and the guy who sits at the reception needs professional help. He will declare your partner or female friends as prostitutes and will not allow them and you to enter the property. I had paid the full amount in advance and I had along with my friends had the worst stay of our lives. If you want your partner to be called "PROSTITUTES" then you can consider this property.
This property is not meant for families or groups of friends. This is a family run property, and the guy who sits at the reception needs professional help. His name starts with Praveen but I'm not sure though. I avoided talking to such a disgusting guy. He will declare your partner or female friends as prostitutes and will not allow them and you to enter the property. I had paid the full amount in advance and I had along with my friends had the worst stay of our lives. If you want your partner to be called "PROSTITUTES" then you can consider this property.
Dear Samarth, Actually,we are amazed with this kind of review you have presented to us despite of a very safe environment.Normally,a lot of people from india comes to visit Nepal and we are always worried if we could always meet the requirement they need.When you arrived at the hotel and were all drunk badly with the extremely drunk ladies at the night,our front office guy asked for all the 7 identity card and every guest presents their identity card but you started quarrelling for their entry.Also we have video proof at the lobby side that you also tried to bribe our staff with the money for the same and which is illegal.We are replying this review in different way as we have never mentioned your people with such a bad word,it was just for the safety and rules of the local government.We also like to request and suggest you that,please carry all the ids when you are travelling for your own safety.We do fight for the family and why didn't you involve any legal action or get back for the family?When you checked in you never mentioned extra people but seven people extra in the property is a risk.We are sorry for the inconvenience. Thanks a lot.
Dear Samarth, Actually,we are amazed with this kind of review you have presented to us despite of a very safe environment.Normally,a lot of people from india comes to visit Nepal and we are always worried if we could always meet the require… Show more
Reviewed: 25 April 2025 · Stayed in March 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in March 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewCleanliness of the room.
Noise until morning since its a prime location for night life.
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewLovely staff and location but very thin windows so a lot of street noise including the local club pumping music out till 6am and local workers nearby making noise from 6am. So really great staff, great location and very clean but sleeping is not very good there.
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewCharming hotel in excellent location in Thamel....reflects the timeless wonder of Kathmandu in its decoration and attention to detail.....cozy rooftop bar and viewing platform add another local style dimension Plumbing very Nepali but hot water gushes when the geyser is on... recommend upgrade to Delux room for extra space Highly recommend and excellent value for this repeat customer
Dear Michelle, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we need all your help and support to continue the existence of this property. Thank you on behalf of entire NPI Team for such a great and motivational comment. Best Regards NPI Team
Dear Michelle, We are so much happy to receive a great comment and we are really delighted with your ideas and support. We would love to welcome you again at this family based hotel.We are still on the way of additional improvement and we n… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewI adore this hotel!!! Rooftop is very charming and chill!!!
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewExcellent stay as usual !!!