Reviews of Hotel Mystic Mountain 5 stars
Rohini, Nagarkot, 44812 Nagarkot, Nepal
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe survice is pretty good, especially Bal Krishna shrestha.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThis was an unforgettable memory to stay here. would like to visit next time again.
nothing can say not like.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewAmazing views staff and food comfortable rooms
N/a
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat view, great food, great staff.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation
Too much expensive
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in May 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe sunrise view.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEverything is Fine & good Fun.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation of hotel and views from the room
Price is a bit too much for the room size.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewCleanliness and maintenance of the hotel
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe views from the property was outstanding. The staff were supportive and friendly. The environment was very comfortable. Bal Krishna Shrestha made each meal time fun and the level of service was excellent!!!
The room could do with an upgrade but they were still lovely speacilly the large terrace
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewScenic beauty
Design
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe staff was very helpfull. Mr Umesh the Executive front desk is kind enough to accomadete us with Info and everything.. The F&B staff name Mr Val Krishna also very bubbly and chatty. We enjoy our time there.
Nothing. But if can avoid stay during monsoon session. Other session the view is spectacular 7
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe views from the hotel were breathtaking.
The hotel lacked cleanliness and had mosquitoes everywhere. One of the main features we were there for (the pool) was unexpectedly out of order. In return, after much back and forth, we were given 2 extra rollaway beds for free which we were initially charged for. The "executive front office" prioritizes implementing sales tactics to maximize profit rather than prioritizing guests needs and comfort. The western food didn't meet basic standards and we do not plan to return here again.
Dear Mam, Thank you for taking the time to share your feedback. We are glad to hear you appreciated the breathtaking views from our property. However, we are truly sorry to learn that your experience fell short of expectations. Please accept our sincere apologies for the cleanliness issues, the presence of mosquitoes, and the inconvenience caused by the pool being out of order during your stay. We understand how disappointing this must have been, especially when certain facilities were part of your travel plans. While we did try to address your concerns by waiving the charges for the rollaway beds, we regret that our efforts did not fully meet your expectations. Your comment regarding the behavior of our executive front office team has been noted seriously and will be reviewed internally to ensure our focus remains on guest comfort, not just operational targets. Regarding the western food, we’re sorry it didn’t meet your standards. We will work with our culinary team to revisit quality and consistency in that area. Your feedback is valuable, and we assure you it will help us improve. We hope you may consider giving us another opportunity in the future to provide the experience we strive for. Warm regards, Amita Shrestha
Dear Mam, Thank you for taking the time to share your feedback. We are glad to hear you appreciated the breathtaking views from our property. However, we are truly sorry to learn that your experience fell short of expectations. Please acc… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewLoved the view from the room. On our first night we stayed on 5th floor but the room and other amenities were not good. Bed was too small. The next day they shifted us to 3rd floor and the room was great. The bed was spacious. Breakfast was average. As a Muslim I didn’t like that they kept chicken sausage and pork bacon side by side. You can try their Nepali thali. And The view was spectacular from our room. We could feel the cloud from our balcony. In a nutshell it was a nice getaway.
Hotel is little bit worn out. I thought they are 100% halal but I didn’t like pork bacon in the breakfast spread.
Thank you for taking the time to share your feedback with us. Regarding the breakfast spread, we sincerely apologize for any discomfort caused. We will take steps to better separate such items moving forward to accommodate guests with specific dietary and religious considerations. Thank you also for your suggestion about the Nepali Thali — we’re glad you enjoyed it! As for the comment on the property’s condition, we acknowledge that some areas may show signs of age, and we’re working on ongoing improvements. We’re grateful you chose to stay with us, and we hope to welcome you back for an even better experience in the future.
Thank you for taking the time to share your feedback with us. Regarding the breakfast spread, we sincerely apologize for any discomfort caused. We will take steps to better separate such items moving forward to accommodate guests with spec… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe look should be great but the weather wasn't our favour thus we couldn't enjoy the himalaya range.
Most of the Staffs' Behaviour was arrogant, short tempered, manner-less, ignorant Room-Varanda door was not ok Washroom blinder makes sound
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies — we will be addressing the behavioral concern with our team immediately to ensure better guest interaction going forward. Our maintenance team has been notified to inspect and resolve the issues regarding varanda door and washroom promptly. Your feedback is invaluable, and we genuinely hope for the opportunity to provide you with a much-improved experience in the future.
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies — we will be addressing the behavioral concern with our team … Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewAmbiance was awesome. Staffs are great.
Breakfast was not that good...egg station couldn't match my expectations...egg was overcooked both cheese omelette and poached..
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the ambiance of our hotel and found our staff to be friendly and welcoming. Your comments regarding the breakfast has been shared with our culinary team so we can make the necessary improvements. We truly hope to welcome you back for an even better experience next time.
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the ambiance of our hotel and found our staff to be friendly and welcoming. Your comments regarding the breakfast has been shared with our culinary te… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified review