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Reviews of Hotel Mums Home 3 stars

Chusya galli, Jyatha 30, Thamel, Thamel, 44600 Kathmandu, Nepal

#48 of 431 hotels in Kathmandu

Guests' Choice

Review score

Based on 147 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.9

  • Value for money

    9.6

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 29 August 2025

    10
    Perfect gateway
    • Leisure trip
    • Couple
    • Super Deluxe Double/Single with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    No lift

    Good spacious Room and love the Patio and the rooftop garden

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Feel like home with great location and wonderful people
    • Leisure trip
    • Family with young children
    • Quadruple (Family Adjoining) Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    We loved our stay in Hotel Mum’s home. Really feel like home. Been really well looked after. wonderful people. Made our whole trip so much relaxing. Many thanks

    Stayed in August 2025

  • Reviewed: 9 July 2025

    10
    Wonderful staff, perfect location, nice food <3
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 4 nights

    I've visited so many countries and hundreds of hotels, but the staff here is one of the best! The receptionists helped me with everything I needed, served me nice food, and managed to do me an express laundry. The hotel is in a perfect quiet place, surrounded by cozy restaurants and little streets. It is better to have a bike than a car to navigate these streets quickly.

    Stayed in July 2025

  • Reviewed: 26 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 10 nights
    • Submitted via mobile

    As always I really liked this hotel. This is my third time staying here and every time I am surprised how wonderful the hospitality is, the wonderful staff always helps.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    8.0
    Very good
    • People with friends
    • Quadruple (Family Adjoining) Room
    • Stayed 4 nights
    • Submitted via mobile

    Noisy neighbours in close proximity

    Central locatoon Good staff

    Stayed in March 2025

  • Reviewed: 10 May 2025

    9.0
    Great value in an excellent location
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    This was my second stay at mums home and it has got even better. The hotel has lovely decor and hanging plants in a nice outdoor seating area off the street where you can relax. The rooms are large and spacious and well appointed with kettle and tea. Excellent shower with hot water and great water pressure. The hotel is quiet off the main street but well located close to many restaurants in the Thamel area and sights. The included breakfast was also good. Most of all the staff are exceptionally friendly and kind and nothing is too much trouble for them. For overall great value, location and a home away from home you cannot beat it.

    Stayed in May 2025

  • Reviewed: 1 May 2025

    9.0
    Loved it
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great staff and great value

    Stayed in April 2025

  • Reviewed: 24 April 2025

    10
    Exceptionally great hotel
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel Mums Home is absolutely SUPERIOR in every way. This was our second visit here.  This hotel meets, and exceeds even the most demanding expectations. The location couldn't be better, in the heart of Thamel, yet in a quiet street. The hotel is sterile clean. The rooms are tastefully furnished, and have exceptionally comfortable beds with nice soft pillows and genuine comforters. The bathrooms are modern and classy with a backlit makup mirror, and a nice shower with abundant hot water flow. The great hotel personnel, led by helpful and effective Raj, is equally amazing. Not only were they helpful, polite, pleasant and kind, they went way beyond that. They placed phone calls for us in Nepalese, they even went to the tourist bus station to retrieve an item we left there. This was our best hotel experience ever. BRAVO and thank you!!

    Stayed in April 2025

  • Reviewed: 23 April 2025

    9.0
    Comfortable stay in a hotel with incredibly helpful staff
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Could be tricky to find the first time. It can take a while for hot water to warm up.

    Located in a quiet location, but close to the action. Clean room with a comfortable bed. Super friendly staff who was always willing to help you with a smile. Appreciated the early check in and late check out. Breakfast was delicious. Real coffee with real milk. Loved the green area at the front of the hotel.

    Stayed in April 2025

  • Reviewed: 22 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    This is my third time Nepal and I’ve stayed in many different hotels. This one was simply the best I’ve stayed in. The price/quality is amazing - the rooms are beautiful and spacious and clean; the location is quiet and great; and most of all, the staff is incredibly kind, helpful, and accommodating! They are ready to help with whatever you need and it felt very safe and homely (also as a solo female traveler). The included breakfast was great. Will definitely stay here again and again on my next visits!

    Stayed in April 2025

  • Reviewed: 21 April 2025

    10
    Quiet, clean and great people working at this hotel.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything is good.😊

    Very fresh rooms with new soft mattresses and bedlinen. The nicest staff in Kathmandu, they are all very helpful and friendly I couldn’t ask for a nicer place.

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was absolutely amazing and very helpful for our trip. They provided everything we needed. Even helped with providing a driver for our travels. Will definitely come back if in the area.

    Stayed in April 2025

  • Reviewed: 17 April 2025

    10
    This hotel is SUPERIOR
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is absolutely SUPERIOR! It meets, and exceeds the most demanding expectations. Sterile clean. Tasteful pleasant room, super comfortable beds with soft pillows and real comforters. Modern stylish bathroom with sliding glass shower door. The personnel is also SUPERIOR in every way: helpful, polite, kind, pleasant. BRAVO and thank you!!! We will be back.

    Stayed in April 2025

  • Reviewed: 10 April 2025

    10
    The Perfect Place
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All was good

    The staff service was remarkable. They were exceptional. You feel like at home. Location is also great, close of the diferent attractions, and at the same time in a quiet street. Breakfast was good too. It is possible to arrange the diferents tours with Raj, a very efficient and kind person.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Super Deluxe Double/Single with Bathtub
    • Stayed 4 nights
    • Submitted via mobile

    Perfect ! Pretty ! Cosy ! Excellent !

    Stayed in January 2025

  • Reviewed: 15 March 2025

    10
    Perfect
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The food is ok but could be improved

    Perfectly located. Thamel is just 5min away by walk. Very quiet street. Sound insolation is good can't hear other rooms. Very large and comfy bed. AC and heater included. Hot water accessible 24h a day. The staff and manager are very professional, polite and always ready to help.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    8.0
    Definitely recommend a stay here
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately there was some building work that was happening close to our room (we just got really unlucky for the few days we were there) therefore had to move as it was a bit noisy for us light sleepers, but the owner was so understanding and gracious and even helped us to secure another place, this sort of service is very hard to come by and I would absolutely have no hesitation in recommending this place. You will be well looked after, a home away from home!

    Hotel Mums Home has a great location, super clean and comfortable and most importantly great staff and service.

    Stayed in March 2025

  • Reviewed: 5 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Personally recommend this place to everyone.We were there for a night and everything was really awesome.It is home away from home. Staff is really co operative and very well behaved. Mr.Raj kumar Bhandari was very genuine and co operative.

    Stayed in February 2025

  • Reviewed: 3 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single/Double or Twin
    • Stayed 1 night

    The staff of this hotel is very kind and friendly!

    Stayed in December 2024

  • Reviewed: 15 December 2024

    10
    Loved it
    • Leisure trip
    • Couple
    • Super Deluxe Double/Single with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    The staff were very friendly and helpful 24/7 such a great service • there. Always happy to help. Very clean hotel. The room was nice and big. Breakfast at the hotel was very delicious with a lot of options to pick from. Would stay back here again. Loved it.

    Stayed in December 2024

  • Reviewed: 13 December 2024

    10
    Our stay was exceptional, with spotless accommodations, outstanding service, delicious food.
    • Leisure trip
    • Couple
    • Super Deluxe Double/Single with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Could not find anything I didn’t like.

    Our stay was absolutely exceptional, with immaculate accommodations that were spacious, comfortable, and beautifully designed. The staff were incredibly attentive and welcoming, providing outstanding service throughout. Everything was spotless, organized, and exceeded our expectations, making this a truly unforgettable experience. Our special thanks to Mr. Raj ( manager ) and Mr. Kasmir ( receptionist).

    Stayed in December 2024

  • Reviewed: 19 November 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single/Double or Twin
    • Stayed 2 nights
    • Submitted via mobile

    Well located hotel in Thamel, close to one of the main streets with many restaurants and walking distance from the main sights. The hotel accommodation is good and comfortable, with kettle in the room, good sized rooms and hot water. The breakfast choices are also very good with a wide menu. The staff could not be more helpful to ensure you have everything you need for your stay. I stayed at the hotel before and after my trek and was happy to return, would certainly stay again.

    Stayed in November 2024

  • Reviewed: 6 November 2024

    9.0
    Comfy room, Great location, Amazing staff
    • Leisure trip
    • Group
    • Super Deluxe Family Room with Balcony
    • Stayed 3 nights

    The only annoying part was the shower. It was taking 2 min to have hot water and the also the room was on the 3rd floor so not convenient if you have to go in and out several times.

    The staff and the manager were helpful and firendly. They let us have our breakfast late by 12 pm because we had yoga class in the morning. They waited for us to come back and serve us our breakfast. No 5star hotel ever did that for me

    Stayed in November 2024

  • Reviewed: 1 November 2024

    10
    Amazing staff and clean place
    • Leisure trip
    • Solo traveller
    • Super Deluxe Family Room with Balcony
    • Stayed 2 nights

    The people who work there are incredibly sweet and helpful! The hotel was just recently renovated, so the rooms are new and clean. The hot shower was great - amazing pressure and water was hot. Hotel located in a quiet area, but just a few mins walk to all the bars and restaurants.

    Stayed in October 2024

Showing 1 – 25

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