Reviews of Lemon Tree Premier Budhanilkantha Kathmandu, Nepal 5 stars

Property and hospitality of the staff specially suman, dhikshya and others were very supportive and helpful. I loved the place and the vibe. If i have to comeback to kathmandu i will surely choose this hotel and would recommend others too.

Restaurant tables and cutlery were very dirt every time we went there very poor on cleanliness.

Staff should know the portion and china ware used for room service could be more sincere tkitchen should focus on consistency in food,.

I loved the location, but the food was not so good

Wish the food was better

Our stay at Lemon Tree Premier, Budhanilkantha was overall pleasant. The hotel is very well-maintained, and cleanliness was excellent throughout our stay. Services were good, and I would especially like to highlight the Citrus restaurant team – all the staff members there were very professional, cooperative, and attentive, which made our dining experience enjoyable.

That said, there are a few areas where improvements could enhance the guest experience. The swimming pool and spa close at 8 pm, which feels too early for a 5-star property. Many tourists remain busy sightseeing during the day and wish to relax at the pool or spa in the evening. Extending the closing time to at least 10 pm would add great value, especially since the hotel is located away from the city crowd and there is little else to do nearby after 8 pm. The buffet breakfast options were quite limited and repeated almost every day during our 4-night stay. The variety leaned heavily toward non-vegetarian items, and it would be nice to see more balanced options, including chicken dishes and some additional varieties for a brand of this repute. Similarly, the dinner buffet was quite limited compared to the price charged. I would also like to mention the staff experience at the front desk. The lady on duty during our check-in on 13th August around 6 pm was very professional, cooperative, and left a great impression with her service. However, the staff on duty on the morning of 16th August around 11:30 am was not at all professional. When I asked to book another room for my sister, she said no rooms were available, but I could clearly see availability on Booking.com, where I eventually had to make the reservation. Her behavior was unhelpful and rude, which was disappointing compared to the otherwise warm service we experienced. Overall, I would rate the hotel 6 out of 10. With improvements in service consistency, extended spa/pool timings, and more variety in food offerings, Lemon Tree Premier can truly stand out as a top hospitality destination in Kathmandu.

The staff 🩷 they were just amazing, from the reception desk, through the breakfast crew till the housekeepers. Everyone made me feel pampered. Breakfast is great, with a lot of healthy options. The rooms decor is colorful and refreshing. A perfect stay :)

Rooms are large and clean. Breakfast and meals were very nice and wide spread

A bit far from the city but the surrounding view are excellent

Excellent service, amazing rooms and the most incredible shower!! The buffet was superb and the location was perfect to rest. Highly recommend this beautiful hotel!

It’s new with great facilities. Worth going to the roof top bar for the sunset view. Out of the city so more quiet although hard to find. Breakfast was great! And a big shout out to the coffee designer ❤️

The electricity often cuts in the night switching the aircon off making it very hot and irritable.

The facilities provided was top notch i loved the pool as well

it would have been better if couple cud enjoy the jacuzzi and sauna together

Best food, buffet meal was great.

Promised 10USD discount during booking, was not provided for some reason.

The location was little away from the city approximately 40 mins drive since its up the hills..We really loved the area away from the city hustle..The staff in the hotel were very welcoming and extremely polite..They understand hospitality.. Our breakfast and Dinner experience in Citrus Cafe was amazing..Chef Aga Thammer and team are really working on their toes to enhance dining experience of guests...We ate in Citrus cafe for all the 3 nights...I have specifically mentioned the staff name in citrus cafe who were fabulous in their service aspects.. They would always come and check if we were enjoying our dining experience.. since it was dinner buffet Head Chef AGA and his subordinate chefs would come and check if guests are liking the food or no..shows they are interested in guests.. Thank you for all your efforts.. Lemon tree staff really took good care of us..

The room that was given to us was on 2nd floor on the 1st day..we were not happy with that as we wanted higher floor for the view..The staff were accommodating and they gave us higher floor specifically 6th floor..we really loved it because the view from the room was beautiful..the room was bigger in size..I really appreciate the staff for taking efforts especially when they could help..some of the hotels will say this is your booking and this is the only room available..

The staff at the hotel. Everyone was so nice and pleasant. They made us feel very welcome!

Good rooms

Overpriced food services

Rooms