Reviews of Lama Hotel - Cafe De Himalaya
Lukla , Chaurikharka-8, Solukhumbu, 56010 Lukla, Nepal
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Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe location was fantastic
The shower
Reviewed: 18 May 2025 · Stayed in April 2025
Verified reviewGreat location and proper Nepali family run business. Good facilities and arguably the best food and service in Lukla.
Nothing.
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewEpic view from the penthouse room
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewExcellent customer service. The penthouse has epic views, well worth it!
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewThe hosts were wonderful and accommodating. We got some extended help in getting our currency issue solved. the facility was very quite and clean. Best and affordable croissant in town with latte...must visit if you are a bakery fan. Overall service and food quality was very good.
One room without jet-spray.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 January 2025 · Stayed in November 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewNothing. Just if you want to stay in 1 night and freeze to death.
Rude stuff, cold rooms and disgusting food
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 November 2024 · Stayed in November 2024
Verified reviewWe can totally recommend staying at Lama Hotel in Lukla. The staff was so friendly, kind and attentive. We felt really taken care of - all of the family helped us organizing another option as our flights got cancelled…..the food was super (we had dinner and breakfast there) the street nice and good to do some shopping before heading back ;-)
We did not have a hot shower, but it was already late when we tried turning on the water and we didn‘t ask further as it was ok for us:-)
Namaste, Thank you for your feedback. We appreciate it! We try our best to give good service for our guests. We are glad that you liked your stay in our hotel. On the contrary, we apologize for the incovenience. The hot water takes a while to warm up as there were other guests that might have finished it up. Thank you though for understanding. You guys have been wonderful guests as well. We hope to see you again in the future!
Namaste, Thank you for your feedback. We appreciate it! We try our best to give good service for our guests. We are glad that you liked your stay in our hotel. On the contrary, we apologize for the incovenience. The hot water takes a whi… Show more
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewWe stayed one extra night due to cancellation of our flight for less money. The food was good. Free warm shower, free charging, free WiFi
The room is not so nice and tidy like on photos
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewThe hospitality of the host was exceptional. Nothing was too much for Lakpar Laman( sorry if I spelt your name wrong). Lakpar ( the owner)was really helpful and sorted out any issues that we encountered,with a smile.He went above and beyond what was expected of him as a host. And the food??. Was to die for. Food was really good and the portions were great. We also gathered a lot of general information about Nepal and the owner made time to talk and explain things to us. I would certainly recommend Lama hotel and would definitely stay there again if I’m in the region.We found that we were not just treated as a number but as people that are valued and respected. It was the first time that we got complimentary water and even coffee before we checked out. The room was high and we could see Lukla airport from our room window. The room was as in the photos and was very cosy. We got our food delivered to our room which was a luxury for us in Lukla
The fact that there was no handrails on the upper floor stairs
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewPrime location
No any arrangment in washroom no tisu paper no paper soap no bucket no mug, in room not a single glass of water, Hotel owner refused to provide any facilities, a single cup of tea he don't provide
Namaste , It’s off season now , no tourists and not able to run restaurant as we don’t hire staff. We provided you a good coffee / Americano local beans coffee for FREE , which you seem now ungrateful. We personally helped you to book a flight, but unfortunately the flights were cancelled and you came back to the hotel and started to bargain for the room to give in very cheap price than usual discounted price as we denied and now you are giving us bad reviews , how unfortunate to have a guests like you. God bless you.
Namaste , It’s off season now , no tourists and not able to run restaurant as we don’t hire staff. We provided you a good coffee / Americano local beans coffee for FREE , which you seem now ungrateful. We personally helped you to book a … Show more
Reviewed: 9 May 2024 · Stayed in May 2024
Verified reviewRelatively comfortable rooms
It is a quite disrespectful hotel The owner insisted that Booking did not deliver the payment, although it was indicated in the application. He refused to receive dollar', and we were left without cash. We still do not know if wepaidd twice
Dear sir/ma'am, With all due respect, you know to yourself that you were not being honest. I asked you for the receipt of your payment but you refused to show. The system only ask for card details. You should receive a notification from Tab.com in case there was deduction from your card, otherwise it was only the details you filled up when you booked the room. You can check with your bank to see if there was money deducted. I stood up with you based on what I know was right, as you were showing rude behaviour. Also, a little bit of advice-- check in first with the hotel and confirm your payment rather than just directly leaving from the hotel. We had to come at the airport to find you to get our payment.
Dear sir/ma'am, With all due respect, you know to yourself that you were not being honest. I asked you for the receipt of your payment but you refused to show. The system only ask for card details. You should receive a notification from … Show more
Reviewed: 25 April 2024 · Stayed in April 2024
Verified reviewGreat location, right on the "strip", and only a few minutes away from the airport (convenient for the early take off back to Kathmandu). Also, the place is family owned and the couple running it is extremely kind and helpful. The food is excellent and the rooms are clean.
The water pressure in the shower was nearly non existent, and no hot water came out, even after waiting 10 minutes.
Reviewed: 22 April 2024 · Stayed in April 2024
Verified reviewReviewed: 17 April 2024 · Stayed in April 2024
Verified reviewCheck in was easy, right at the aiport (a stones throw away) staff were really friendly, the food and drinks were quality.. they confirmed my flight times, there was a electric blanket and hot shower.. wifi decent as well..
Dogs barking all night.. but not the hotels fault
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewReviewed: 2 January 2024 · Stayed in December 2023
Verified reviewThe Location, the place itself
No complaints
Reviewed: 12 December 2023 · Stayed in November 2023
Verified reviewThe front desk staff were very helpful. We left a bag at the hotel at the start of our trek and it was waiting for us when we got back. We had a large room and the beds were comfortable enough
My biggest complaint was the state of repair. There was continuous water on the floor in the toilet that came from somewhere (I hate to guess where) and the carpet was in very sad shape. There was also a lot of noise though some of this came from outside and wasn't the hotel's fault. Overall it was a bit worse than the other tea houses we had on our three week trek but it was a lot more expensive.
Reviewed: 27 November 2023 · Stayed in November 2023
Verified reviewLocation
Price did not represent good value
Reviewed: 27 November 2023 · Stayed in November 2023
Verified reviewReviewed: 19 November 2023 · Stayed in November 2023
Verified reviewThe staff are beyond helpful. also right next to the airport. My husband had fell over and hurt his ankle on the EBC trek. . The owner carried his bag to the airport to help me as I would have had to do a couple of runs to get my husband and luggage to the airport. Very attentive.
Nothing. The staff make everything perfect
Reviewed: 18 November 2023 · Stayed in November 2023
Verified reviewHotel is new or after reconstruction so room was clean and nice, kind personnel, functional WiFi without next charge. Location next airport.
Room without toalet and bathroom and without heating.
Thank you for your review. We try our best to improve our services. All our rooms are with attached bathrooms. We have heatings only in deluxe rooms. Thank you for staying with us! Namaste!