Reviews of Hotel Kamal
Pashupati Sadak Kamal Pokhari, 44600 Kathmandu, Nepal
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Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewworst place to stay
dirty no service no proper way of behaving
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewThe location of the hotel is good
The staffs of the hotel are very cooperative and helpful
thanks sir
Reviewed: 23 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 December 2024 · Stayed in November 2024
Verified reviewPoor food facility but staff is helpful
No tv, no cleanliness, lift not working, you have to ask for things that are normal room service...no tea / coffee in the room, no chair/table to work
Dear Shirley, Thank you for taking the time to share your feedback. We are glad to hear that you found our staff helpful and supportive. However, we sincerely apologize for the issues you encountered during your stay. We regret that you were disappointed with the food facilities, cleanliness, and room amenities. Please know that we are working on addressing these concerns, including the lift service and ensuring that essential room services, such as tea/coffee and a comfortable workspace, are available. Your comments are invaluable to us as we strive to improve our guest experience, and we hope to have the chance to welcome you back with enhanced services on your next visit. Warm regards, Reservation Department Hotel Kamal
Dear Shirley, Thank you for taking the time to share your feedback. We are glad to hear that you found our staff helpful and supportive. However, we sincerely apologize for the issues you encountered during your stay. We regret that you w… Show more
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewWifi connection unstable. The floor dirty.
Dear Lana, Thank you for your feedback. We sincerely apologize for the issues you experienced with the Wi-Fi connection and the cleanliness of the floor. We are actively working on improving our Wi-Fi service and will ensure that our housekeeping team addresses the cleanliness concerns promptly. Your comments are valuable to us, and we appreciate your patience. We hope to have the opportunity to provide you with a better experience on your next visit to Hotel Kamal. Warm regards, Reservation Department Hotel Kamal
Dear Lana, Thank you for your feedback. We sincerely apologize for the issues you experienced with the Wi-Fi connection and the cleanliness of the floor. We are actively working on improving our Wi-Fi service and will ensure that our house… Show more
Reviewed: 7 November 2024 · Stayed in October 2024
Verified reviewThe location was a very good one, best if I am staying in Kathmandu I would say and the staff's behavior and politeness was very good, everyone was very supportive there
The cleanliness in the room could have been better and also I guess some facilities like TV were missing, it could be due to renovation work but it would have been good if there was some kind of alternative arranged
Dear Deepak, Thank you so much for your positive feedback. We’re thrilled to hear that you enjoyed our prime location and that our team was able to provide you with excellent service and support. We also appreciate your constructive comments about the cleanliness of the room and the lack of certain facilities like the TV. We apologize for any inconvenience this may have caused, and we will certainly address these issues during our renovations to ensure a better experience for future guests. We will also work on providing alternative arrangements when such situations arise. We hope to welcome you back to Hotel Kamal soon and provide you with an even more comfortable and enjoyable stay. Warm regards, Reservation Department Hotel Kamal
Dear Deepak, Thank you so much for your positive feedback. We’re thrilled to hear that you enjoyed our prime location and that our team was able to provide you with excellent service and support. We also appreciate your constructive comme… Show more
Reviewed: 16 October 2024 · Stayed in October 2024
Verified reviewlocation
The service was not good at all. Inhave to wait 3 hours for hot water. It was hard to reach the staff. The room is not as elegant as in the picture. Just the location was good. The high rating misleaded me. Not recommended.
Dear Abhiyan Thank you for sharing your feedback about your recent stay with us. We deeply regret to hear that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience caused by the delay in providing hot water and any difficulty in reaching our staff. We also understand your concerns about the room and will review the accuracy of our photos to ensure they reflect the true experience we aim to provide. Your comments are invaluable, and we are taking steps to improve our service and address these issues promptly. On a positive note, we’re glad you appreciated our convenient location. We hope to have the opportunity to serve you better in the future and provide you with the hospitality and experience we strive for at Hotel Kamal. Thank you once again for your feedback. Warm regards, Reservation Department Hotel Kamal
Dear Abhiyan Thank you for sharing your feedback about your recent stay with us. We deeply regret to hear that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience caused by the delay … Show more
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewReviewed: 13 September 2024 · Stayed in September 2024
Verified reviewReviewed: 11 September 2024 · Stayed in September 2024
Verified review