Reviews of Hotel Kailash Kutee 4 stars
Chaksibari Marg Thamel-26, Thamel, 44600 Kathmandu, Nepal
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in April 2025
Verified reviewReviewed: 12 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewThe food is great! The staff is wonderful! The bed is nice and firm, and the room is clean.
The water in the shower, sink, and toilet, could turn brown at any time! Construction right outside our windows all day every day. Elevator is SUPER SLOW.
Dear Linda, Thank you for your thoughtful feedback! We're delighted to hear that you enjoyed our food, the comfort of the bed, and the cleanliness of the room. It's also great to know our staff made a positive impression on your stay! We apologize for the inconvenience caused by the water issues and construction. The water issues related to the construction have been resolved now that the construction is complete. We appreciate your patience during these improvements, and we hope it didn't significantly affect your stay. The elevator issue has been resolved. We are exploring improvements to enhance guest experience. Thank you again for sharing your insights. We hope to have the opportunity to host you again in the future, and we’ll do our best to address these areas for an even better experience next time. Warm regards, Hotel Management Hotel Kailash Kutee, Thamel, Kathmandu
Dear Linda, Thank you for your thoughtful feedback! We're delighted to hear that you enjoyed our food, the comfort of the bed, and the cleanliness of the room. It's also great to know our staff made a positive impression on your st… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewIt was a well run hotel and the staff were very attentive and helpful. In particular the manager moved me twice because of noise disturbance in the night. The second time he put me in a much better room which I really appreciated. It is in a central location, and very handy for all travellers needs.
At the moment it is next door to a construction site.
Dear Gordon, Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience at Hotel Kailash Kutee. Our team strives to offer attentive service, and we’re glad that our manager was able to address the noise issue and provide you with a more comfortable room. We’re also pleased that you found our central location convenient for your travel needs! We sincerely appreciate your understanding of the ongoing construction nearby and hope it didn't impact your stay too much. We hope to welcome you again on your next visit to the area! Warm regards, Management Hotel Kailash Kutee
Dear Gordon, Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience at Hotel Kailash Kutee. Our team strives to offer attentive service, and we’re glad that our manager was able… Show more
Reviewed: 17 January 2025 · Stayed in December 2024
Verified reviewReviewed: 5 November 2024 · Stayed in October 2024
Verified reviewClean and comfy. Friendly staffs. Breakfast was so yummy. Nice location
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us. Our team strives to provide excellent service, and we're happy to know that we succeeded. We look forward to welcoming you back for another memorable stay soon! Safe travels,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us. Our team strives to provide excellent service, and we're happy to know that we succeeded. We look forward to welcoming you back for anothe… Show more
Reviewed: 3 November 2024 · Stayed in October 2024
Verified reviewGood price and good rooms. Nice owner how takes care about his business.
Room to the front might be loud at night, cause there is a night club which opens till 04.30am with extrem loud music. Breakfast could be improved, mostly foreign guests which prefer a normal breakfast.
We are truly sorry to hear that your experience did not meet expectations. Please accept our apologies. We understand how important these aspects are to a comfortable stay, and we are investigating the matter to ensure it is addressed properly. Your feedback is invaluable, and we hope to have the chance to regain your trust on a future visit. Warm regards,
We are truly sorry to hear that your experience did not meet expectations. Please accept our apologies. We understand how important these aspects are to a comfortable stay, and we are investigating the matter to ensure it is addressed prope… Show more
Reviewed: 10 September 2024 · Stayed in August 2024
Verified reviewVery kind and polite staff, starting with the manager and ending with the restaurant waiters. Perfect position in Thamel, good view from the rooftop restaurant, delicious and good-price food. Many helpful advice from staff, good rate money exchange, I'd absolutely like to return there.
While being there, there was a little-noisy building site in front of the entrance. As long as they are building fast, that won't be a long-lasting problem.
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our services. We always strive for the best customer care and satisfaction. We assure that your concerns will be addressed and prevent similar situations from happening in future.
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our services. We always strive for the best customer care and satisfaction. We assure that your concerns will be ad… Show more
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewReviewed: 23 May 2024 · Stayed in April 2024
Verified reviewReviewed: 9 April 2024 · Stayed in April 2024
Verified reviewGreat location. Great breakfast. Very hospitable team. Family rooms were adequate in size. Not cramped for a double bed + a single bed + enough space in room no. 407.
Felt the need of table Fan in rooms, the blower of AC wasn't sufficient to reach the other end of room. In one of the rooms we booked, the AC needs repairs, it was not a comfortable sleep at night and felt warmer. Have indicated Hotel GM about the faulty AC( air conditioner).
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our services. We always strive for the best customer care and satisfaction. We assure that your concerns will be addressed and prevent similar situations from happening in future.
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our services. We always strive for the best customer care and satisfaction. We assure that your concerns will be a… Show more
Reviewed: 21 December 2023 · Stayed in December 2023
Verified reviewReviewed: 23 October 2023 · Stayed in October 2023
Verified reviewReviewed: 23 July 2023 · Stayed in July 2023
Verified reviewReviewed: 11 April 2023 · Stayed in April 2023
Verified reviewgreat hotel at the heart of Thamel.
Reviewed: 18 December 2022 · Stayed in December 2022
Verified reviewReviewed: 14 October 2022 · Stayed in October 2022
Verified reviewlocation and quality of facilities
need espresso machine in breakfast
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our services. We always strive for the best customer care and satisfaction. We assure that your concerns will be addressed and prevent similar situations from happening in future.
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our services. We always strive for the best customer care and satisfaction. We assure that your concerns will be ad… Show more
Reviewed: 10 October 2022 · Stayed in October 2022
Verified review