Reviews of Hotel Jay Suites 3 stars
Thamel, Jyatha, Thamel, 44600 Kathmandu, Nepal
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Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewBibas and Sagar were especially keen to make sure our stay was comfortable. Thank you so much!
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you found the room clean and comfortable, and that our team — especially Bibas and Sagar — helped make your stay enjoyable. Your appreciation means a lot to us. We hope to welcome you back again soon for another pleasant experience! Warm Regards Hotel Management Team
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you found the room clean and comfortable, and that our team — especially Bibas and Sagar — helped make your stay enjoyable. Your appreciation means a… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewStaff was friendly and accommodating to our needs. Room was clean and spacious.
Payment only in NPR cash or physical card.
Dear Valued Guests Warm Greetings! Thank you very much for your kind review! We're glad to hear that our staff made you feel welcome and that you found the room clean and spacious—your comfort is always our top priority. We appreciate your note about payment methods. In addition to NPR cash and physical cards, we also accept payments in US dollars for added convenience to our international guests. It was a pleasure having you with us, and we hope to welcome you back again in the near future! Warm regards, Hotel Management Team
Dear Valued Guests Warm Greetings! Thank you very much for your kind review! We're glad to hear that our staff made you feel welcome and that you found the room clean and spacious—your comfort is always our top priority. We appreciat… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewGreat hotel right near the Thamel area but down a quiet alley. Nice rooms, friendly service, fast wifi, comfy beds, all around nice place.
No problems
Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay—especially the peaceful location, comfortable rooms, and our team's hospitality. It's wonderful to know the fast Wi-Fi and cozy beds added to your comfort. We truly appreciate your support and look forward to welcoming you back again soon! Warm regards, Hotel Jay Suites Team
Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay—especially the peaceful location, comfortable rooms, and our team'… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewVery friendly and helpful staff. Good location. Good breakfast available, no other meals. Our room was a good size and the back rooms are very quiet, which was lovely. No need to use aircon to block street noise.wifi worked well. Very happy with the hotel, would stay again.
Nothing
Dear Valued Guest Namaste and Greetings Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our friendly staff, convenient location, and the quality of our breakfast. We’re also pleased to know that you found your room spacious and peaceful, and that the Wi-Fi met your expectations. Your positive remarks are truly encouraging and motivate our team to continue providing excellent service. It was our pleasure to host you, and we look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Hotel Management Team
Dear Valued Guest Namaste and Greetings Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our friendly staff, convenient location, and the qual… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThe staff was super friendly and helpful! Very good stay!
Reviewed: 11 March 2025 · Stayed in February 2025
Verified reviewGreat place to stay in Thamel.
Dear Valued Guest Namaste and Greetings from Hotel Jay Suites Thank you so much for taking your valuable time to give us feedback. We are delighted to hear that you found our staff friendly and helpful. Your recommendation about our hotel meant a lot to us. We hope we have a chance to welcome you soon in the near future. Best Regards Jay Suites Management Team
Dear Valued Guest Namaste and Greetings from Hotel Jay Suites Thank you so much for taking your valuable time to give us feedback. We are delighted to hear that you found our staff friendly and helpful. Your recommendation about our hotel… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewI have been a guest at Jay Suites many times. The staff is friendly and kind, which makes my stay exceptional. I appreciate the daily room cleaning and room service. Additionally, having access to the rooftop is a great bonus. I also love that the room has both heating and cooling functionality.
I enjoyed everything except the Ginger-Lemon-Honey tea. It was too weak, but I received a delicious one after requesting it.
Dear Valued Guest, Namaste and Greetings from Hotel Jay Suites Thank you for choosing Hotel Jay Suites and for sharing your wonderful feedback! We are delighted to hear that you had an exceptional stay with us and that our friendly staff, daily room cleaning, room service, and rooftop access contributed to your positive experience. We appreciate your feedback regarding the Ginger-Lemon-Honey tea and are glad we could serve one to your liking upon request. Your input helps us improve, and we will certainly ensure consistency in its preparation. It was our pleasure hosting you, and we look forward to welcoming you back for another comfortable and memorable stay! Best Regards, Hotel Jay Suites Team
Dear Valued Guest, Namaste and Greetings from Hotel Jay Suites Thank you for choosing Hotel Jay Suites and for sharing your wonderful feedback! We are delighted to hear that you had an exceptional stay with us and that our friendly staff,… Show more
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewStaff was very nice and helpful. resturant and laundry were available. Very nice design to the room.
menu wasn't clear and vegan options are not marked.
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for sharing your feedback and the perfect ratings across multiple categories. We are delighted to hear that you appreciated our staff's helpfulness, the room design, and the availability of our restaurant and laundry services. We apologize for the inconvenience caused by the clarity of our menu and the unmarked vegan options. Your comments are valuable, and we will work to make our menu clearer and more inclusive of all dietary preferences. We hope to have the pleasure of welcoming you back for an even better stay in the future. Warm Regards Hotel Jay Suites Team
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for sharing your feedback and the perfect ratings across multiple categories. We are delighted to hear that you appreciated our staff's helpfulness, the room design, and… Show more
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewBreak fast is not upto expectations
Break fast
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for sharing your feedback. We sincerely apologize that our breakfast did not meet your expectations. We strive to provide a delightful dining experience for all our guests, and your comments help us improve. We would appreciate it if you could share more details about your experience, so we can address the specific areas for improvement. We hope to have the opportunity to serve you better during your next visit. Warm Regards Hotel Jay Suites Team
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for sharing your feedback. We sincerely apologize that our breakfast did not meet your expectations. We strive to provide a delightful dining experience for all our guests, … Show more
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewComfortable, quiet location in good walking distance to good resturants and tourist market area. Staff very helpful and checked that the rooms suited and were willing to offer alternatives if there were any issues
Bathroom in the room I had could use a little work. Was functional and modern/western style so useable but needed some work
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you so much for taking the time to review us in detail. We are delighted that you were pleased with our convenient location, comfortable atmosphere, helpful staff, and great customer service. Ensuring guests are comfortable and satisfied is our main priority and is always at the top of our list. We also appreciate your feedback regarding the bathroom in your room; please be assured that we will take such comments seriously and will look into how to make the necessary improvements to elevate the overall experience for our guests. We hope to have the pleasure of welcoming you again someday and to offer you an even better stay. Warm Regards Hotel Jay Suites Team
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you so much for taking the time to review us in detail. We are delighted that you were pleased with our convenient location, comfortable atmosphere, helpful staff, and great cus… Show more
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewReviewed: 3 November 2024 · Stayed in November 2024
Verified reviewIt was Amazing stay, the front desk they was very friendly
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you so much for writing a wonderful review. We are thrilled to hear that you had an amazing stay here at Hotel Jay Suites and our front desk staff team left a positive impression with their friendliness. Your kind words motivate us to continue providing exceptional service to our guests. We look forward to welcoming you back here at Hotel Jay Suites for another great experience. Warm Regards Hotel Jay Suites Team
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you so much for writing a wonderful review. We are thrilled to hear that you had an amazing stay here at Hotel Jay Suites and our front desk staff team left a positive impressio… Show more
Reviewed: 18 October 2024 · Stayed in September 2024
Verified reviewReviewed: 24 September 2024 · Stayed in September 2024
Verified reviewThere’s a guy in front desk his name ( Pradip ) he was helpful and make the check-in easy and fast 👌🏻
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for sharing your great experience with us at Hotel Jay Suites. We are glad that Pradip made your check-in swift and efficient. He truly epitomizes our commitment to excellent guest service. Your kind words will be passed on to Pradip and the entire team to encourage them further. We look forward to welcoming you back for another seamless stay. Warm Regards Hotel Management Team
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for sharing your great experience with us at Hotel Jay Suites. We are glad that Pradip made your check-in swift and efficient. He truly epitomizes our commitment to excellen… Show more
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewThe hotel is centrally located and easily accessible. There are a lot of restaurants and shopping areas nearby. The hotel staff is very cooperative and helpful.
There isn't much not to like. We were here to see Pashupatinath temple, and we enjoyed it.
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for your lovely review and for choosing Hotel Jay Suites during your visit to Kathmandu. We're delighted that our central location, with its proximity to restaurants and shopping areas, added convenience to your stay. It's wonderful to hear that our cooperative and helpful staff made a positive impression and that you enjoyed your visit to the sacred Pashupatinath Temple. We look forward to welcoming you back for another memorable experience. Warm regards, Hotel Management Team
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for your lovely review and for choosing Hotel Jay Suites during your visit to Kathmandu. We're delighted that our central location, with its proximity to restaurants and… Show more
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewThe staff in the reception is bullet and friendly always they help me when I need something, I used to stay in this hotel each month when I visit nepal
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for your continued trust in Hotel Jay Suites and for sharing your kind words about your experiences with us. We’re delighted to hear that our friendly reception staff have consistently provided you with the support and service you need during your visits to Nepal. It is always a pleasure to welcome you back each month. Your loyalty means a great deal to us, and we look forward to making each stay as comfortable and enjoyable as the last. Warm regards, Hotel Management Team
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for your continued trust in Hotel Jay Suites and for sharing your kind words about your experiences with us. We’re delighted to hear that our friendly reception staff have c… Show more
Reviewed: 8 August 2024 · Stayed in July 2024
Verified reviewEverything was perfect
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for your kind review and for choosing Hotel Jay Suites. We are thrilled to know that your stay was perfect! Your satisfaction means the world to us, and it motivates our entire team to continue delivering exceptional service. We look forward to welcoming you back for another flawless experience soon! Best Regards Hotel Management Team
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for your kind review and for choosing Hotel Jay Suites. We are thrilled to know that your stay was perfect! Your satisfaction means the world to us, and it motivates our ent… Show more
Reviewed: 2 August 2024 · Stayed in August 2024
Verified reviewThere's an elevator，Anup very nice
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for your kind words and for highlighting Anup’s friendly service. We’re delighted to know he made a positive impression during your stay. We’re glad you found the elevator convenient and hope it contributed to a comfortable experience at Hotel Jay Suites. It was a pleasure hosting you, and we look forward to welcoming you back soon! Warm Regards Hotel Management Team
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for your kind words and for highlighting Anup’s friendly service. We’re delighted to know he made a positive impression during your stay. We’re glad you found the elevator … Show more
Reviewed: 1 August 2024 · Stayed in August 2024
Verified reviewReviewed: 20 July 2024 · Stayed in July 2024
Verified reviewI particularly enjoyed my stay at the Jay Suits Hotel. The location is ideal, the rooms are spacious, the staff very helpful, particularly anup for their friendliness and kindness. I recommend this hotel
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for choosing Hotel Jay Suites and for sharing your wonderful experience. We’re delighted that you enjoyed our ideal location, spacious rooms, and helpful staff. Your special mention of Anup’s friendliness and kindness truly means a lot. We’ll be sure to share your kind words with him and the entire team. We sincerely appreciate your recommendation and look forward to welcoming you back for another memorable stay. Warm regards, Hotel Management Team
Dear Guest Namaste and Greetings from Hotel Jay Suites Thank you for choosing Hotel Jay Suites and for sharing your wonderful experience. We’re delighted that you enjoyed our ideal location, spacious rooms, and helpful staff. Your specia… Show more
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified review