Red Cross Road, 44600 Kathmandu, Nepal
#91 of 431 hotels in Kathmandu
Guests' ChoiceBased on 243 hotel reviews
8.7Cleanliness
9.4
Comfort
9.4
Location
8.4
Facilities
8.8
Staff
9.3
Value for money
8.7
Free WiFi
7.9
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End of dialog contentReviewed: 24 July 2025
Ajay
QatarView was amazing from window. Food offering at noon restaurant was great.
Stayed in July 2025
Reviewed: 22 July 2025
Mohd
IndiaNo
It is very nice property and all staff are cooperative
Stayed in July 2025
Reviewed: 17 July 2025
Enayet
BangladeshThe breakfast items were very limited & poor taste. Very disappointed with the food varieties, Doesn't quite go with the Hyatt standard.
Staff's behaviour were upto the standard & very friendly & accommodative. Rooms that we chosen were ( 2 rooms) quite big than usual even with a sofa bed with fantastic city & mountain views.
Stayed in July 2025
Reviewed: 3 July 2025
Rohit
United Arab EmiratesEverything was perfect and exceptional.
From the room to the dining room ( breakfast) everything was exceptional. The pool, Zinq bar, IRD paneer tikka was phenomenal and the breakfast spread was cherry on the cake with lots of choices which makes everyone happy. Thanks to Chef Bhol, Namita, Muskan, PM Shift Security personnel in entrance of hotel and the entire hotel staff. My school Friends and I enjoyed the stay to the Fullest. I will definitely book again for my next visit. Thank you Hyatt KTM.
Stayed in June 2025
Reviewed: 23 June 2025
Marco
United StatesNothing
Excellent place to stay, clean, good hospitality, fair price and good location.
Stayed in May 2025
Reviewed: 3 June 2025
Jassica
United KingdomNothing much ,everything was excellent !
Everything
Stayed in June 2025
Reviewed: 3 June 2025
Kishan
IndiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 23 May 2025
Sanderasagran
MalaysiaNothing
Clean and great staff and good
Stayed in March 2025
Reviewed: 5 May 2025
Audrey
New ZealandStaff were outstanding
Stayed in May 2025
Reviewed: 2 May 2025
Vibha
IndiaThe short visit
As indian choice of breakfast was perfect
Stayed in May 2025
Reviewed: 2 May 2025
Eiman
United Arab EmiratesThe lounge was closed
Breakfast was amazing and the staff at the buffet were very nice/ the welcoming was great
Stayed in February 2025
Reviewed: 19 April 2025
Sarah
Hong Konggym could have cleaner mats, better foam rollers and free weights
breakfast was amazing the black out curtains were perfect service was exceptional
Stayed in April 2025
Reviewed: 2 April 2025
Mirko
CroatiaThere’s nothing really negative to mention. If I had to point out anything, it would be that the pool could be heated, and the spa is a short walk away rather than in the hotel, but these are minor details in an otherwise excellent experience. All in all – highly recommended! Thank you again to the entire team for a great stay.
I had a wonderful stay at this hotel and would definitely come back. The location is excellent, close to everything I needed, and the price-quality ratio is great. The housekeeping team did an amazing job – the room was always spotless. The lobby area was also very comfortable, which was important for me since I had several meetings there that went uninterrupted. One night I did have a problem with noise caused by some other guests, and unfortunately, I couldn't sleep. However, the hotel staff, especially Mr. Ashim, handled the situation very professionally. They immediately responded, were extremely understanding, and made sure to make up for the inconvenience, which really brought my whole stay back to a high standard. Their approach truly showed that they care about their guests.
Stayed in March 2025
Reviewed: 27 March 2025
Jyotsna
NepalHousekeeping
Perfect location and accessible to Kathmandu and lalitpur area. Breakfast is awesome. The staff are friendly though housekeeping is a bit slow.
Stayed in February 2025
Reviewed: 13 March 2025
Salome
AustraliaThere wasn't much to see or do in the vicinity.
The hotel and staff were excellent.
Stayed in March 2025
Reviewed: 15 January 2025
Yumi
JapanMr. Soman (Mr. Somal?) was very supportive with great hospitality. He checked on us if everything was ok once in a while. We also had trouble contacting our travel agency, however he helped us through and we got to our destination smoothly.
Stayed in January 2025
Reviewed: 8 January 2025
Avinash
Sri LankaNothing.
The Front Office team were exceptional. They got us a spa booking at the nearby Soaltee Hotel with 30% off, and handled our Everest flight tour booking - and gave plenty of tips throughout our stay. Puspa and Ujen at the reception were nothing short of world-class, and made us feel so welcome right from the start The breakfast starts early and goes on till 10 (they even served us after 10 because our Everest flight was delayed). Great selection of food and exceptional service again. The room was modern, clean and very comfortable. A breath of fresh air from the chaos of Kathmandu streets - and having the terrace gave us extra outdoor private space.
Stayed in January 2025
Reviewed: 7 January 2025
Neha
AustraliaNothing as such. However I feel that the door of shower in the bathroom should open inwards rather than outwards. The current setting makes the bathroom wet after shower .
The property was very well maintained and clean. A luxury feel.. Sonam at reception was extremely helpful and took care of us very well. He helped us with the checkin and provided the room to our liking. Breakfast in the mornings were also very good. We really enjoyed our stay. Thanks for the nice experience!
Stayed in December 2024
Reviewed: 6 January 2025
Santosh
United KingdomNa
All staffs are exceptional inam is an amazing person even chefs were excellent
Stayed in January 2025
Reviewed: 2 January 2025
Kabir
BangladeshPool and zing lounge was not functional
Ambiance
Stayed in January 2025
Reviewed: 15 December 2024
Anurag
IndiaAll good liked everything
View and service was good
Stayed in December 2024
Reviewed: 12 November 2024
Chirag
United Arab EmiratesEverything about the property was perfect . Staff service was amazing
Stayed in November 2024
Reviewed: 10 November 2024
Bhupati
BangladeshRoom with Open sitting space ( 209). The local is silent, which I liked most.
Stayed in November 2024
Reviewed: 4 November 2024
Donna
ThailandShame there was no pool due to renovations
The staff were excellent I became unwell and the staff transported me to hospital and special thanks to Riisee who stayed with me and assisted with translation a real star and assett to the team
Stayed in November 2024
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