Reviews of Hilton Kathmandu 5 stars
Thirbam Sadak, Near Bhagwati Bahal. Naxal, Kathmandu., 44600 Kathmandu, Nepal
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewBrand new hotel in the heart of Kathmandu, rooms modern and spacious, views on high floors are stunning, rooftop swimming pool is amazing with good food and even sushi in the bar. Enjoyed our 5 days stay there while working in Kathmandu. Breakfast menu is very vast, with live flute and very attentive personnel. Thank you for everything and would love to stay again!
You can’t open any window in the room, but that’s because of high floor probably - I am fresh air lover but for others it’s not really a minus as air condition works just perfect!
Reviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable
Food variety and quality is inadequate
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewIt’s new and clean
Food variety and quality are inadequate
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat accommodation.
/
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified review1. I was really impressed with the hotel staff.. Everybody would greet you nicely and try to help as much as possible. The hotel was also well located, and most places can be accessed by cab.. 2. The swimming pool and restaurant have a nice view. 3. I liked the breakfast spread. Also the flute players were very good. 4. The room was nice and clean.
1. Nothing major as such. Although I think the food price at the hotel was higher than equivalent places in Nepal. Not saying it is very expensive, but one can find much better value at other high end restaurant.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewExcellent
Parking
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreat view of the city from the pool … great breakfast
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 July 2025 · Stayed in May 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewCleanness and best of service. Amazing Breakfast as well.
Non
Dear Valued Guest, Thank you for taking the time to share your wonderful review online. We are truly delighted to hear your kind words about our facilities, services, and team. At Hilton Kathmandu, we strive to provide exceptional experiences and go above and beyond our guests' expectations. Your appreciation means a lot to us and motivates us to continue delivering outstanding hospitality. We sincerely look forward to welcoming you back for another memorable stay with us. Best regards, Humnath Acharya Front Office Manager Hilton Kathmandu
Dear Valued Guest, Thank you for taking the time to share your wonderful review online. We are truly delighted to hear your kind words about our facilities, services, and team. At Hilton Kathmandu, we strive to provide exceptional experienc… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe ambience , location and cleanliness. The staff are all helpful.
I didn’t know that I have booked without BF in booking.com. But I think in a five star like this one every room should have BF included as default.
Dear Valued Guest, Thank you for taking the time to share your feedback. We are truly delighted to hear that you enjoyed the ambience, location, and cleanliness of the hotel, and that our team was able to assist you during your stay. Your kind words are greatly appreciated. Regarding the breakfast inclusion, we understand your concern. While some of our room rates on Booking.com come with breakfast, others are offered without to provide flexibility in pricing and options for our guests. We recommend checking the rate details at the time of booking for better clarity, and our team is always happy to assist with any upgrades or add-ons during your stay. We hope to welcome you back again soon, and please do not hesitate to reach out to us directly for your future bookings. We'll be happy to assist in ensuring a seamless experience. Warm regards, Humnath Acharya Front Office Manager Hilton Kathmandu
Dear Valued Guest, Thank you for taking the time to share your feedback. We are truly delighted to hear that you enjoyed the ambience, location, and cleanliness of the hotel, and that our team was able to assist you during your stay. Your… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewClose to airport with the option for a private driver. Lovely, clean and quiet.
Dear Valued Guest, Thank you for taking the time to share your wonderful review online. We are truly delighted to hear your kind words about our facilities, services, and team. At Hilton Kathmandu, we strive to provide exceptional experiences and go above and beyond our guests' expectations. Your appreciation means a lot to us and motivates us to continue delivering outstanding hospitality. We sincerely look forward to welcoming you back for another memorable stay with us. Best regards, Humnath Acharya Front Office Manager Hilton Kathmandu
Dear Valued Guest, Thank you for taking the time to share your wonderful review online. We are truly delighted to hear your kind words about our facilities, services, and team. At Hilton Kathmandu, we strive to provide exceptional experienc… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewI appreciated that I was allowed to check in one hour earlier than the standard time. The staff at reception were friendly and welcoming. The massage (a separate paid service) was very pleasant
The sauna was very small and not properly heated Overall, the sauna was not warm enough to enjoy The rest of the staff didn’t seem very friendly I didn’t like the condition of my room the next day, there was no working light I called a staff member, and he offered to call an engineer, but I didn’t come here to spend my time waiting for repairs or having strangers in my room. Because of this, I chose not to extend my stay
Dear Ms. Elnaz, Thank you for taking the time to share your feedback following your recent stay at Hilton Kathmandu. We’re pleased to hear you appreciated the early check-in and found our front desk team friendly and welcoming. We're also glad you enjoyed the massage service. However, we’re truly sorry to learn about the inconvenience caused by the sauna conditions and the lighting issue in your room. We understand how frustrating it must have been, and we apologize for not meeting your expectations in these areas. Please rest assured your comments have been shared with our team for immediate improvement. It was a pleasure meeting you during your departure, and we genuinely hope to have the opportunity to welcome you back in the future for a more comfortable and enjoyable stay. Warm regards, Humnath Acharya Front Office Manager Hilton Kathmandu
Dear Ms. Elnaz, Thank you for taking the time to share your feedback following your recent stay at Hilton Kathmandu. We’re pleased to hear you appreciated the early check-in and found our front desk team friendly and welcoming. We're a… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewLoved almost everything. Rooms were extraordinary and very cozy and comfortable. I had a great sleep there. Staffs are great and well behaved.
Didn’t like the breakfast so much. From Hilton I expected better breakfast spread. Also there were pork item in breakfast which I didn’t like as i thought they are 100% halal.
Dear Valued Guest, Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you loved your stay — especially the comfort of our rooms and the hospitality of our team. We do, however, regret to hear that our breakfast did not meet your expectations. Your comments regarding the variety and halal offerings have been noted, and we sincerely apologise for any inconvenience caused. We continuously strive to cater to our guests' preferences and dietary requirements, and your input will help us improve moving forward. We truly hope to welcome you back again, and we’ll do our best to ensure an even better experience next time. Regards, Alina Shakya Marketing and Communications Manager Hilton Kathmandu
Dear Valued Guest, Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you loved your stay — especially the comfort of our rooms and the hospitality of our team. We do, however, regret to hear… Show more
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewGreat location, excellent service, great breakfast great room service
Dear Mr. Shailendra, Thank you for taking the time to share your wonderful review online. We are truly delighted to hear your kind words about our facilities, services, and team. At Hilton Kathmandu, we strive to provide exceptional experiences and go above and beyond our guests' expectations. Your appreciation means a lot to us and motivates us to continue delivering outstanding hospitality. We sincerely look forward to welcoming you back for another memorable stay with us. Best regards, Humnath Acharya Front Office Manager Hilton Kathmandu
Dear Mr. Shailendra, Thank you for taking the time to share your wonderful review online. We are truly delighted to hear your kind words about our facilities, services, and team. At Hilton Kathmandu, we strive to provide exceptional experie… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified review