Reviews of Thamel Grand Hotel 3 stars
Thamel, Thamel, 44600 Kathmandu, Nepal
Loading
Guests also reviewed these properties:
Monte Carlo, Monaco
Paris, France
Waldkirch, Germany
Tucson, United States
Jork, Germany
Cikarang, Indonesia
Siem Reap, Cambodia
Montalcino, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewMr.Alex is very good at service. Really appreciate him to give us so much tour suggestions. All stuffs are friendly and kindly. Thanks them so much. I’ll back to stay again. See you.
No
Dear Valued Guest , thank you very much for your review ! we feel that you loved your stay with us . we appreciate that you liked our hospitality service. please accept our apology if you experienced any inconvenience during your stay . we hope you will allow us to host you with the best hospitality service and facilities again . thank you so much for your valuable time . hope to host you soon . thank you
Dear Valued Guest , thank you very much for your review ! we feel that you loved your stay with us . we appreciate that you liked our hospitality service. please accept our apology if you experienced any inconvenience during your stay . … Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewEverything is fine
Mr. Alex is the best parson
Dear Valued Guest, Thank you very much for your valuable time and wonderful review. We are thrilled to know that you enjoyed your stay with us.. We feel that our team's effort met your expectations. We assure you that we will also provide the best hospitality service and facilities during your next visit. We hope that you will visit again and recommend Thamel Grand to everyone. Thank you very much for your valuable time with us. Hope to host you soon. Thank You.
Dear Valued Guest, Thank you very much for your valuable time and wonderful review. We are thrilled to know that you enjoyed your stay with us.. We feel that our team's effort met your expectations. We assure you that we will also prov… Show more
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewGreat location, great staff
Dear Valued Guest, Thank you very much for your valuable time and wonderful review. We are thrilled to know that you loved our staff, location, and breakfast. We feel that our team's effort met your expectations. We assure you that we will also provide the same best hospitality service and facilities in your next visit. We hope that you will visit again and recommend Thamel Grand to everyone. Thank you very much for your valuable time with us. Hope to host you soon. Thank You.
Dear Valued Guest, Thank you very much for your valuable time and wonderful review. We are thrilled to know that you loved our staff, location, and breakfast. We feel that our team's effort met your expectations. We assure you that we … Show more
Reviewed: 7 May 2025 · Stayed in March 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewThe room was clean and tidy. The equipment was a little old but usable. The staff was very helpful. There is a storage facility so we were able to leave our bags for almost two weeks while we were on the trek. Perfect location for wandering around Thamel.
The showerhead needs replacing. Hot water is a lottery.
Dear Valued Guest, Thank you very much for your wonderful review! We are thrilled to know that you had a lovely stay with us. We appreciate that you loved the room, the staff, and the location. Please accept our apology regarding the hot water and showerheads. We take this issue seriously and will solve it very soon. We are thankful for your valuable time with us and for your review. We hope that you will visit again and give us the chance to host you with the best hospitality service and facilities, and recommend Thamel Grand to everyone! Hope to host you soon! Thank you.
Dear Valued Guest, Thank you very much for your wonderful review! We are thrilled to know that you had a lovely stay with us. We appreciate that you loved the room, the staff, and the location. Please accept our apology regarding the hot wa… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewThe staff was very friendly and helpful. Loved them ! The coffee place where we had breakfast close by was really cute and good. The room was perfectly clean and the hôtel localisation in Thamel is great !
The room was a little bit old and we could hear what was happening in the hallway and a little bit in the room next door. But considering how cheap it is I think its very good quality for money.
Dear Valued Guest, Thank you very much for your good review!. We are glad to know that you had a great stay with us. We appreciate that you loved our staff, breakfast, cleanliness and location. Please accept our apology for the inconvenience regarding the room condition and noisy environment. We take this issue seriously and will try to improve it very soon. We hope that you will give us the chance to host with the best hospitality service and facilities, and recommend us to everyone Thank you very much for your valuable time and cooperation! Hope to host you soon. Thank You.
Dear Valued Guest, Thank you very much for your good review!. We are glad to know that you had a great stay with us. We appreciate that you loved our staff, breakfast, cleanliness and location. Please accept our apology for the inconvenienc… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThe best place to stay in Thamel , quiet , clean friendly staff and great breakfast ! 🌸
Dear Valued Guest, Thank you very much for your valuable time and wonderful review. We are thrilled to know that you loved our staff and breakfast. We feel that our team's effort met your expectations. We assure you that we will also provide the same best hospitality service and facilities in your next visit. We hope that you will visit again and recommend Thamel Grand to everyone. Hope to host you soon. Thank You.
Dear Valued Guest, Thank you very much for your valuable time and wonderful review. We are thrilled to know that you loved our staff and breakfast. We feel that our team's effort met your expectations. We assure you that we will also pr… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewGreat beautiful hotel in the center of Thamel but outside the noisy , very quite , clean and very friendly staff !
Dear Valued Guest, Thank you very much for your wonderful review. We are thrilled to know that you loved your stay with us. We appreciate that you liked our location, staff, and hospitality service. We hope that our team's effort met your expectations. We hope that you will give us the chance to host you with the best hospitality service and facilities next time too. Thank you very much for your valuable time with us! Hope to host you soon. Thank You.
Dear Valued Guest, Thank you very much for your wonderful review. We are thrilled to know that you loved your stay with us. We appreciate that you liked our location, staff, and hospitality service. We hope that our team's effort met yo… Show more
Reviewed: 7 April 2025 · Stayed in March 2025
Verified reviewVery friendly staff, supportive, warm hearted.
Compared with the price, it’s super valuable.
Dear Valued Guest, Thank you very much for your wonderful review! We are thrilled to know that you loved our hospitality service with the staff. We hope that our team's effort met your expectations. If any inconvenience from our side, we will improve it in the future. We appreciate your valuable time for the wonderful review. We hope that you will give us another chance to host you with the best hospitality service and facilities, and you recommend Thamel Grand to everyone. Thank you for being so cooperative. Hope to host you soon. Thank You
Dear Valued Guest, Thank you very much for your wonderful review! We are thrilled to know that you loved our hospitality service with the staff. We hope that our team's effort met your expectations. If any inconvenience from our side, w… Show more
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewI won't suggest to nobody 🤷 too much crowd and noise 😬 The hotel staff was very nice, but unfortunately the hotel rooms were not at all like the photos. We expected a better hotel. The rooms were very noisy. The hotel had no elevator and was old, so we had to climb three floors with our luggage.
Dear Valued Guest, Thank you very much for your review! We appreciate that you loved our staff. Please accept our apology for the inconvenience regarding the noisy environment, the room's looking, and the lack of a lift. We will take those issues seriously and solve them very soon. Your review will help us improve ourselves and motivate us to do much better work in the future. We hope that you will give us another chance to host with the best hospitality service and facilities. We assure you of meeting your expectations. Hope to host you soon! Thank You.
Dear Valued Guest, Thank you very much for your review! We appreciate that you loved our staff. Please accept our apology for the inconvenience regarding the noisy environment, the room's looking, and the lack of a lift. We will take th… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewStaff behaviour is very good. They try to satisfy all needs.
No room service available, if you need to eat in room, it is not possible, you will have to go restaurant. Also dishes are not delicious, cooking to be improved
Dear Valued Guest, Thank you very much for your review. We appreciate that you loved the effort of our staff. Please accept our apology for the inconvenience regarding the room service and restaurant food items. We will take these issues seriously and will improve in the future. We hope you will give us another chance to host with the best hospitality service and facilities. Hope to host you soon! Thank You
Dear Valued Guest, Thank you very much for your review. We appreciate that you loved the effort of our staff. Please accept our apology for the inconvenience regarding the room service and restaurant food items. We will take these issues se… Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewIt was a good experience staying at Thamel Grand Hotel. The staff were very friendly. I had to leave early in the morning, and they packed breakfast box for me to take on the road. They have provided breakfast. The location was good to walk around town and east access to everything. Couples of things to consider, 1) no elevator for big luggage to 2nd or 3rd floor. 2) When shower, the bathroom becomes very wet be ware of toilet paper also get wet.
Dear Valued Guest, Thank you very much for your valuable time for a wonderful review!. We are glad to know that you had a good experience at our hotel. We appreciate that you loved our staff, location, and breakfast. We hope that our hospitality service met your expectations. We will take the issue of the elevator and bathroom seriously. We will try to solve that. We hope that you will visit Thamel Grand and again give us a chance to host you with the best hospitality service and recommend it to everyone. Looking forward to seeing you soon. Thank You
Dear Valued Guest, Thank you very much for your valuable time for a wonderful review!. We are glad to know that you had a good experience at our hotel. We appreciate that you loved our staff, location, and breakfast. We hope that our hospit… Show more
Reviewed: 20 February 2025 · Stayed in January 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewThe staff were so nice and helpful and the breakfast in the courtyard area was lovely. Proper good coffee aswell
Limited hot water, really only enough for one person to shower
Dear Valued Guest, Thank you very much for your wonderful review! We are excited to know that you loved our staff and breakfast. It's our pleasure to host you. Regarding hot water, we take this issue seriously and try to improve it. So, there will be no problem in the future. We hope you will give us a chance to host with the best hospitality service and facilities again and also recommend Thamel Grand to others. Hope to host you soon! Thank You.
Dear Valued Guest, Thank you very much for your wonderful review! We are excited to know that you loved our staff and breakfast. It's our pleasure to host you. Regarding hot water, we take this issue seriously and try to improve it. So,… Show more
Reviewed: 4 February 2025 · Stayed in January 2025
Verified reviewLocation was ok, Thamel
Shower. No hot water. Stayed there a total of 5 nights altogether. Always the same NO HOT WATER
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewThe location was convenient, and the staff tried their best to assist.
The hotel was dirty and unhygienic. The rooms were not cleaned properly, and the bathroom had a foul smell throughout my stay. The bedding and towels didn’t feel fresh, which made the experience uncomfortable. Overall, the lack of cleanliness was extremely disappointing.
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewClean rooms and friendly staff
Reviewed: 28 December 2024 · Stayed in November 2024
Verified reviewEverything.
Dear Valued Guest, Thank you very much for your wonderful review! We are delighted to know that you liked our hospitality service and Facilities. We assure you that we will provide the same hospitality service and facilities on your next visit too. We hope that you will visit again and recommend it to everyone! Thank you for your cooperation. Thank You.
Dear Valued Guest, Thank you very much for your wonderful review! We are delighted to know that you liked our hospitality service and Facilities. We assure you that we will provide the same hospitality service and facilities on your next v… Show more
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewReviewed: 1 December 2024 · Stayed in November 2024
Verified reviewGreat hotel, staff are extremely helpful and friendly, good breakfast and a great location for Thamel and the rest of the city.
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewFantastic location and staff, I have stayed here many times and it never disappoints!