Skip to main content
  1. Hotel reviews homepage
  2. Nepal hotel reviews
  3. Kathmandu hotel reviews
  4. Reviews of Hotel Crystal Pashupati

Reviews of Hotel Crystal Pashupati 4 stars

Gaushala Chowk Road, 44600 Kathmandu, Nepal

#173 of 431 hotels in Kathmandu

Guests' Choice

Review score

Based on 70 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    5.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 20 July 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Internet is very poor and some bathrooms have issues

    Near to Pashupati Temple, nice staff, foods are delicious

    Stayed in July 2025

  • Reviewed: 11 July 2025

    8.0
    Perfect value for money. Special thanks to Sunil and his team for accommodating our requests.
    • Leisure trip
    • People with friends
    • Super Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Toiletries could be of better quality. No body lotion No smoking rooms.

    Although the buffet was available, none of the waiters or waitresses were willing to bring additional items to our table, except for a waitress named Innu. She ensured that we were well taken care of and performed her job with professionalism and efficiency.

    Stayed in July 2025

  • Reviewed: 1 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom equipment Pillow quality No TV on the rooftop restaurant

    Location close to airport Staff service

    Stayed in April 2025

  • Reviewed: 28 March 2025

    9.0
    would come back next time i am in nepal
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    if you are a light sleeper, do not get a room on the 5th floor just under the restauraunt. It was a bit noisy one of the nights, walls are thin, and it made it hard to sleep. If you are not a light sleeper, you should be fine

    it was clean, nice rooms, staff was very friendly and exceptionally helpful. And it was a short walking distance to pashupatinath. Food was great.

    Stayed in March 2025

  • Reviewed: 24 March 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like how I could hear everyone in the hallway in the morning, it’s very loud and echoing and it woke me up in my room

    Staff and facilities and breakfast all were amazing.

    Stayed in March 2025

  • Reviewed: 7 March 2025

    10
    Perfect stay near Pashupatinath Mahadev Temple
    • Family with young children
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Local tour packages available from the front desk are at a higher price, however they did provide a good electric car with a decent driver. Cheaper taxi options are also available right outside the hotel.

    Very accessible location for people visiting Pashupatinath Mahadev Mandir. It's walkable distance from the hotel. The rooms are clean and cozy. Amazing views from rooftop restaurant. Delicious Indian food options available. Restaurant staff arranged complimentary breakfast for us even past the timings. Overall a great experience.

    Stayed in March 2025

  • Reviewed: 28 February 2025

    10
    Had good experience.
    • Leisure trip
    • People with friends
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Assuming that bedsheets and pillow sheets were not replaced with unused one as it was dirty after I checked in.

    Friendly and welcoming Hotel staffs

    Stayed in February 2025

  • Reviewed: 21 January 2025

    8.0
    Awesome Hotel
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Housekeeping needs to be more active.

    Everything. The staff and the food. Awesome

    Stayed in January 2025

  • Reviewed: 18 January 2025

    7.0
    When comparing hotels, it is necessary to evaluate them against other hotels in the same location. Therefore, it can be
    • Business trip
    • Solo traveller
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Need to focus on cleaning thoroughly throughout the entire hotel. Additionally, I feel the room lighting is dim, so it needs to be made brighter.”

    The buffet breakfast and the sky deck were excellent. The breakfast offered a wide variety of dishes, catering to different tastes, while the sky deck provided a stunning ambiance with beautiful views, adding to the overall experience.

    Stayed in December 2024

  • Reviewed: 30 December 2024

    10
    Best budget stay with breakfast in Kathmandu
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night

    There is no negative, but a scope of improvement can be the breakfast spread, which is very small. Shower area needs to be demarcated so that the whole bathroom doesn't get wet.

    Amazing cleanliness for the price. Super clean rooms. Staff granted us early check-in so long as our stay was for 24 hours. There is a very nice restaurant at the top. It's directly opposite the airport, so it's a no-brainer. Wish this was the top of the recommendation on booking.com We were glad we shifted to this hotel after the disaster of the first day of our stay at another hotel in Kathmandu.

    Stayed in December 2024

  • Reviewed: 25 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I like everything about the property, the ambiance, the restaurant, rooms, the staff, they were all respectful and helpful. I will recommend this hotel to my friends and family.

    The breakfast was just amazing beyond the expectations, it was really nice and tasty too. The day we check out of the hotel, I was already missing the delicious breakfast.

    Stayed in December 2024

  • Reviewed: 22 December 2024

    9.0
    Pleasantly surprised with Crystal
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and responsive staff, walking distance to Pashupatinath temple . Good for in the roof top restaurant.

    Stayed in December 2024

  • Reviewed: 20 December 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Location a bit far from city center such as dourbar or tramel but if you do a map of places to visit (Buddha Stupa, Dourbar Square, Pashupatinah temple) is right in the center to all of them! So I wont say is a problem, plus airport is just a few minutes away!

    Staff really nailed it! They were so kind and nice every time we needed something. The building is modern and clean and so were the rooms! The hotel’s restaurant has really good food! Delicious and really good prices in case is your first day and you are really tired to explore dinner at hotel is a great choice!

    Stayed in December 2024

  • Reviewed: 20 December 2024

    8.0
    It has a good ambience and welcome to the hotel but one thing I caught up was hotel pickup and airport drop when from ab
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive stay still fine but food is overrated.

    Great location.

    Stayed in December 2024

  • Reviewed: 17 December 2024

    10
    Good location helpful staff
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 2 nights

    Food could have been better

    Location was the maian reason why I booked this hotel it was very close to Pashupati temple. Staff was very friendly and helpful. They communicated well to book transport from and to the airport.

    Stayed in December 2024

  • Reviewed: 11 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff and cleanliness

    Stayed in December 2024

  • Reviewed: 14 November 2024

    9.0
    excelent
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night

    the place as per my expetation, room was excelant , staff very good and helpfull. will recomend to my friends

    Stayed in November 2024

  • Reviewed: 3 November 2024

    9.0
    Great overnight stay away from big roads and noise and close to the airport
    • Leisure trip
    • Solo traveller
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    All was fine. Maybe a little noise from some guests shouting in and out of their rooms.

    The whole service pick up, the staff and rooms were excellent. I was there for just one night. But I had a nice tasty dinner in the restaurant and restful sleep

    Stayed in November 2024

  • Reviewed: 2 November 2024

    8.0
    Pleasant and satisfactory
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    On a narrow road which was being paved when we were there. Too close to a major road and cremation grounds from where foul smell may reach the hotel.

    Excellent service. Friendly and caring staff

    Stayed in October 2024

  • Reviewed: 26 October 2024

    10
    Nice and comfortable stay
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Poor Lighting on corridors

    Nice rooms and breakfast

    Stayed in September 2024

  • Reviewed: 7 October 2024

    10
    Great Stay, great location, fantastic customer service!
    • Leisure trip
    • Group
    • Super Deluxe Room
    • Stayed 1 night

    Not much. We appreciated everything.

    Anil (the manager of the hotel) was incredible! We had a large group of 20 people/10 rooms and he handled all sorts of details and special requests for us. The customer service of the hotel all around is fantastic! Would definitely stay again!

    Stayed in September 2024

  • Reviewed: 5 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Water smells bad.

    Neat & Clean

    Stayed in October 2024

  • Reviewed: 17 September 2024

    10
    Awesome stay , will definitely stay here again
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Roof top restaurant was awesome with nice city view . One can view flights landing and take off

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 6 nights

    Breakfast was good. With many variety of choices. Good room service. The room itself was clean and comfortable. Location is also near the airport and other areas of interests.

    Stayed in September 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!