Reviews of Hotel Bihani
Chaksibari Marg ward no 16, Thamel, 44600 Kathmandu, Nepal
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Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewPrime location
Sound in the surrounding but it’s okay as its located
Reviewed: 1 May 2025 · Stayed in May 2025
Verified reviewNothing. Except clean bed linen
1) I killed about ten cockroaches in the room in one hour. They may have been crawling on me while I was sleeping. 2) There were no towels in the room. None at all! Not a single one. This is a hotel! 3) The door lock was locked with a key and opened with difficulty 4) The hotel looks old and beaten. Dirty curtains, not washed for a long time. But the main thing is the cockroaches. 5) There is no elevator 6) On the central tourist street, you can hear sounds from the street. 7) My booking.com reservation was falsely cancelled by the hotel. I have restored it and am writing this comment. 8) I paid the equivalent of $22 cash per night (3000 Nepalese rupees), but even that is too much for this. I gave the money first and then offered to give me a discount for such a low quality. The owner refused. I moved to a great hotel for a little more money and enjoying the atmosphere here. Never stay here, there are many great cheap hotels in Kathmandu! 9) don't believe pictures
Namaste to all our valued guests, At our property, we are committed to offering warm hospitality and comfortable stays for all. While we typically do not respond to negative reviews—choosing instead to treat them as valuable suggestions to help us improve—on this occasion, we would like to clarify a few points raised in a recent review. Cleanliness and Pest Control: We take hygiene seriously and conduct regular inspections and pest control, especially to manage cockroaches. While it is possible the guest may have seen one or two, this does not reflect our usual standards or overall room condition. Towel Availability: For single occupancy rooms, our housekeeping staff provides one towel as per standard practice. Additional towels were available upon request, and the guest had access to the front office contact number. Despite this, we still extended our apologies for any inconvenience. Door Lock System: We are currently experiencing intermittent issues with our digital lock system and are temporarily using manual keys as a backup. We understand this may have caused some discomfort and are actively working on a permanent solution. Property History: Our building was constructed in 2017, and we have operated it as a hotel since, with regular updates and enhancements to meet guest expectations. Elevator Availability: Our hotel does not have an elevator, and this is clearly stated on our Booking.com listing. We encourage all guests to review property details in advance to ensure our amenities align with their needs. Booking and Refund Dispute: The guest booked through Booking.com and later requested significant monetary compensation in exchange for not leaving a negative review. We offered a 10% discount as a gesture of goodwill, but further demands for cash refunds could not be accommodated. The total booking amount was $24.96, and the guest paid $22. Despite this, he requested an additional refund of Rs. 1000 (approximately $8), which was not feasible. Unfortunately, during his stay, the guest also behaved disrespectfully toward our front desk staff, which we take very seriously. We uphold a culture of respect and expect the same from all who stay with us. We sincerely thank our guests who continue to support us and provide constructive feedback. Your input helps us grow and serve you better each day. Warm regards, Hotel Bihani Pvt. Ltd. Management
Namaste to all our valued guests, At our property, we are committed to offering warm hospitality and comfortable stays for all. While we typically do not respond to negative reviews—choosing instead to treat them as valuable suggestions … Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewNice little room full of sun 🌞 light !
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewGreat stay … room clean and comfortable , top location !!
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewI had good time in this hotel … beautiful roof top terrace ! 👍
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewonly bread butter Eggs
Reviewed: 19 December 2024 · Stayed in December 2024
Verified reviewBest place at city centre
Reviewed: 13 December 2024 · Stayed in November 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewThe location of hotel Bihani is in the heart of Thamel, perfect for walking to great restaurants and shopping. The breakfast was great and the staff was always very helpful and kind.
The rooms can be a bit noisy at night. There was a festival for several days during our stay so that may have contributed to some of the extra noise in the area.
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewGreat location in thamel, easy to walk from hotel. Very good value for price. Staff were lovely
Reviewed: 16 October 2024 · Stayed in October 2024
Verified reviewLocation
No lift
Reviewed: 16 October 2024 · Stayed in October 2024
Verified reviewI recently stayed at Hotel Bihani for just one day, and even though I arrived before the check-in time, I was pleasantly surprised by how efficiently they managed to accommodate me early. The staff went above and beyond to assist me, especially when it came to arranging taxis multiple times without any hesitation. The room was impeccably clean, and the hospitality of the staff stood out—they were incredibly polite and welcoming. I will definitely stay here again whenever I return to Kathmandu. The location is fantastic, and the people are warm and hospitable. A solid 10/10 to the Bihani team!
Reviewed: 12 October 2024 · Stayed in October 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewIt was good and the view from the balcony was beautiful !!
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewNice and clean love it😊
Reviewed: 3 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 September 2024 · Stayed in August 2024
Verified reviewGood value of money.. reasonable cost comparing others same categorized hotel
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewLocation
Reviewed: 2 August 2024 · Stayed in July 2024
Verified reviewReviewed: 2 August 2024 · Stayed in July 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewLiked location and staffs.
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewGood location and services