Reviews of Hotel Alleyway Express 3 stars
Paknajol Marg 16, 44600 Kathmandu, Nepal
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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewI liked the cleanliness and the staffs. It was a good experience overall.
There was a TV but no channels were connected which was a drawback for me. Alongside that, the wifi was comparatively slow. And there was a limitation in the toiletries even in the superior luxury room. Hope this will be improved later.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewThe staff was very friendly and professional. The rooms were clean and comfortable.
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewStaff were friendly and assisted if needed.
Reviewed: 2 June 2025 · Stayed in April 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewit’s a new ptoprty
Dear John, Thank you so much for your generous 10/10 ratings across the board and for highlighting that we are a new property — your feedback truly means the world to us! At Hotel Alleyway Express, we’ve poured our hearts into creating a space that blends modern comfort with the calm of a peaceful retreat right in the heart of Thamel. Your appreciation reinforces our commitment to delivering an exceptional stay for every guest. Being a newly established property, cleanliness, attentive service, and a well-maintained environment are at the very core of our hospitality — and we’re thrilled to know this reflected in your experience. If you ever return to Kathmandu, we’d be delighted to welcome you back with the same warm service and upgraded comforts we continue to evolve. Do feel free to reach out directly for any future stays — we’d love to make your next visit even more memorable. With warmest regards, The Hotel Alleyway Express Team
Dear John, Thank you so much for your generous 10/10 ratings across the board and for highlighting that we are a new property — your feedback truly means the world to us! At Hotel Alleyway Express, we’ve poured our hearts into creatin… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe room was beautiful and clean. This was a very nice hotel. However the hallways can be quite noisy. Great price and great location… very short walking distance to popular bazar. Definitely reccomend.
Dear Tara, Thank you so much for your kind words and thoughtful feedback! 😊 We’re glad you enjoyed the clean and beautiful room, as well as our central location near the bazaar. It’s great to hear you found good value in your stay and would recommend us. We appreciate your note about hallway noise—your feedback helps us improve, and we’ll definitely look into ways to make our space even more peaceful. Looking forward to welcoming you back soon! Warm regards, Hotel Alleyway Express Team
Dear Tara, Thank you so much for your kind words and thoughtful feedback! 😊 We’re glad you enjoyed the clean and beautiful room, as well as our central location near the bazaar. It’s great to hear you found good value in your stay and woul… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewFriendly staff and very clean rooms! Also location very good!
Dear Saskia, Thank you so much for your kind words and for giving us such a great rating! We’re thrilled to hear that you enjoyed our friendly staff, clean rooms, and convenient location. Your appreciation means a lot to our entire team. We're also grateful for your feedback on the facilities — we’re always working to improve and hope to make your next stay even better. Looking forward to welcoming you back again soon! Warm regards, Hotel Alleyway Express Team
Dear Saskia, Thank you so much for your kind words and for giving us such a great rating! We’re thrilled to hear that you enjoyed our friendly staff, clean rooms, and convenient location. Your appreciation means a lot to our entire team. … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewGood location and quiet neighborhood
Staff was unhelpful. Was unable to supply an extra blanket. Was unable to call a taxi for us. Internet was very bad. The electricity went off for hours without a generator.
Dear Ryan, Thank you for taking the time to share your feedback. We're glad to hear you appreciated our location and the quiet surroundings. We’re truly sorry to learn that some aspects of your stay didn’t meet your expectations. We'd like to clarify a few things to provide better context: On the day of your stay, the entire locality experienced a power outage, which unfortunately was beyond our control. We understand how inconvenient that can be and sincerely apologize for the disruption. The internet also faced instability due to bad weather conditions, and we regret the inconvenience caused. Regarding the extra blanket, we genuinely tried to assist you. As the hotel was fully booked that day, we did not have a double-sized blanket available beyond what was already provided in the rooms. We only had single blankets at hand, and we understand this may not have been what you were looking for. As for the taxi, we were available and happy to help, but it seems there may have been a miscommunication, as we understood you were arranging transportation on your own. We truly value your feedback, as it helps us improve, and we’re always working toward providing a better experience for our guests. We hope to have the chance to welcome you again and offer you a more seamless stay next time. Warm regards, Hotel Alleyway Express Team
Dear Ryan, Thank you for taking the time to share your feedback. We're glad to hear you appreciated our location and the quiet surroundings. We’re truly sorry to learn that some aspects of your stay didn’t meet your expectations. We&#… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewGreat stuff, perfect room, so close to Pokhara bus station. There are many cafes and restaurants around. The room is so clean with a big bath! They prepared breakfast for us to take away since we did not have time to eat at the hotel🙌🏼
Dear Mohammad, Thank you so much for your lovely review and perfect ratings! We're delighted to hear that you enjoyed your stay — from the clean and spacious room to our convenient location near the Pokhara bus station. It was our pleasure to prepare breakfast for you to take away, and we're so glad it added to your experience. We truly appreciate your kind words and hope to welcome you back again soon! Warm regards, Hotel Alleyway Express Team
Dear Mohammad, Thank you so much for your lovely review and perfect ratings! We're delighted to hear that you enjoyed your stay — from the clean and spacious room to our convenient location near the Pokhara bus station. It was our plea… Show more
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewGreat location, clean functional hotel.
Nothing
Thank you Lucy for your kind words! We’re glad you enjoyed our great location and found our hotel clean and functional. Being close to wonderful restaurants and cafes definitely adds to the experience, and we’re happy it made your stay pleasant. We’d love to welcome you back again soon!
Thank you Lucy for your kind words! We’re glad you enjoyed our great location and found our hotel clean and functional. Being close to wonderful restaurants and cafes definitely adds to the experience, and we’re happy it made your stay plea… Show more
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewThe hotel had a great location, clean and comfortable rooms, and friendly staff. The amenities were well-maintained, and the breakfast was delicious with a good variety. Overall, a pleasant and enjoyable stay!
Every thing was perfect
Namaskar Sharma!! Thank you for your wonderful review and for rating us 9.0 on Booking.com! We’re delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and friendly service. It’s also great to know that you appreciated our well-maintained amenities and delicious breakfast. Your kind words mean a lot to us, and we’re thrilled that everything was perfect during your stay. We look forward to welcoming you back for another enjoyable experience in the future! Best Regards!
Namaskar Sharma!! Thank you for your wonderful review and for rating us 9.0 on Booking.com! We’re delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and friendly service. It’s also great to know that… Show more
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewI am beyond thrilled with my stay! The entire experience was exceptional, and I couldn’t get enough of the stunning view from the rooftop. From up there, I could admire the majestic Swoyambhu Temple and the breathtaking Chandragiri Hills, which made the stay feel truly special. The rooms were extraordinary—spacious, impeccably clean, and so comfortable. The service was outstanding, and the friendly owner went out of their way to ensure everything was perfect. The night view was mesmerizing, and the sunshine during the day just added that extra touch of magic to the experience. The food was absolutely delicious, and the ambiance was perfect for both family stays and gatherings with friends. It provided an authentic and unforgettable experience of Nepal at its best. The airport pickup service was a real convenience, making everything run smoothly from the start. Honestly, this place sets such a high standard, it’s hard to imagine anything else coming close. From now on, when I visit Nepal, Hotel Alleyway Express will be my top choice. I highly recommend it to anyone looking for an incredible stay!
Namaskar Basnet!! Wow! We are delighted to read your incredible review. It brings us immense joy to know that your stay with us was nothing short of unforgettable. From the stunning rooftop views of Swoyambhu Temple and Chandragiri Hills to the comfort and cleanliness of our rooms, we’re thrilled that every aspect of your experience exceeded expectations. Your kind words about our service and hospitality truly mean the world to us. Ensuring our guests have a seamless and memorable stay is always our top priority, and we’re so happy that you felt well taken care of. Knowing that Hotel Alleyway Express will be your top choice whenever you visit Nepal is the highest compliment we could receive! Thank you for recommending us, and we can’t wait to welcome you back for another incredible stay in the future. Safe travels, and see you again soon! Best wishes!!
Namaskar Basnet!! Wow! We are delighted to read your incredible review. It brings us immense joy to know that your stay with us was nothing short of unforgettable. From the stunning rooftop views of Swoyambhu Temple and Chandragiri Hills… Show more
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewI had an amazing stay at Hotel Alleyway Express! The staff was incredibly friendly and attentive, the rooms were spotless and comfortable, and the overall atmosphere was welcoming. The location was convenient, and the service exceeded my expectations. View from my room was so good. I would highly recommend this hotel to anyone looking for a great experience!
Dear Samir! Thank you for your wonderful review! We’re delighted you had an amazing stay at Hotel Alleyway Express. It’s fantastic to know that our friendly staff, spotless and comfortable rooms, and welcoming atmosphere made your experience special. We’re also glad you enjoyed the beautiful view from your room and that our service exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another fantastic stay in the future!
Dear Samir! Thank you for your wonderful review! We’re delighted you had an amazing stay at Hotel Alleyway Express. It’s fantastic to know that our friendly staff, spotless and comfortable rooms, and welcoming atmosphere made your experien… Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewSo good infrastructure and staff were so helpful
All the things were perfectly managed I like all of it
Namaskar Adhikari! Thank you for your kind words and for appreciating the hospitality at Hotel Alleyway Express! We’re thrilled to hear that you loved your stay and enjoyed the authentic Nepali culture we strive to showcase. It’s wonderful to know that our infrastructure, well-managed services, and helpful staff made your experience memorable. Bipin and the entire team truly appreciate your recognition and are always happy to make our guests feel at home. We look forward to welcoming you back for another fantastic stay in the future!
Namaskar Adhikari! Thank you for your kind words and for appreciating the hospitality at Hotel Alleyway Express! We’re thrilled to hear that you loved your stay and enjoyed the authentic Nepali culture we strive to showcase. It’s wonder… Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewDear Shubha, Thank you for your perfect rating and your kind words! We’re thrilled to know that you had an excellent stay and that everything met your expectations. Your appreciation means a lot to us, and we can’t wait to welcome you back for another wonderful experience. See you soon!!
Dear Shubha, Thank you for your perfect rating and your kind words! We’re thrilled to know that you had an excellent stay and that everything met your expectations. Your appreciation means a lot to us, and we can’t wait to welcome you back… Show more