PARKING of the hotel is 29 euro's...so if you stay outside, you can do it cheaper: sundays free until 12h. Further on the urgently need to UPGRADE the fitness: it stated "luxury high quality" fitness... only 1 bike, 1 runnigmill and the rests only weights... so no spinning avaible for us, unfortunately

we had a skyline view room: which is very spatious and nice view. The hotel has been restored and a nice mix of vintage and retro style which we enjoyed. The beds are also good.

Stayed in August 2025

No private parking

Value for money. Very good size room and good location. Restaurant excellent.

Stayed in July 2025

The tv was not smart and the lighting was horrible

Staff was friendly

Stayed in July 2025

The aircon was plugged into a plug that didn't work. It's only in the morning after a very uncomfortable sleep that I moved it and we finally cooled down. The breakfast service was disorganised. We picked a table and my daughter left her teddy. Someone moved it and took the table... I just felt welcome and escorted to a table would work better.

It was all great and met expectations

Stayed in July 2025

I stayed for 2 nights, and the lifts were out of order. Overheard a few people who had been there longer than me, and were complaining the lifts were out of order for nearly a week. The weather was fantastic at the time, so walking up the stairs in 30 degree heat wasn't the best experience, and the big windows in the stairway did not help the temperature

Stayed in June 2025

The AC was quite loud, we had to set it on high cooling due to the high temp in Rotterdam and it did interrupt our sleep. The only negative thing I have to say about the hotel

Very stylish, the hotelroom was very spacious (we were 3 together in a familyroom).

Stayed in June 2025

The gym is great and there is a Lidl directly under the hotel

Stayed in June 2025

Peacefull, friendly staff. Great location.

Stayed in June 2025

The wifi at the hotel was very bad. We could barely use the room to work from, which is why we took this room. More than that, upon arrival the staff mentioned blankly that the elevator isn't working, and it did not work throughout our 4 day stay. We were not offered help with our luggage and no apologies were made. Although the hotel itself is very nice, the amenities were subpar, including disposable cups, no replenishment of the coffee pods, and very low-quality toilet paper. The location was convenient, but the neighborhood was not the most pleasant to walk through at night.

The room was large and very nicely designed. We loved the workstation and the sofa.

Stayed in May 2025

Mattress was old and in general it could have been cleaner. Staff was friendly.

Is not far from the center of the city. Supermarket next to it.

Stayed in June 2025

Sadley the elevator didn’t work.

Best service so far, the staff was great. Special thanks to Irvin

Stayed in June 2025

1. The lift was not working and they couldn’t get it repaired even for next 5 days. 2. They can at least keep glasses/ cups in the rooms. The styrofoam glasses are so not good.

Location is great. It’s within 100mts from tram as well as metro station. There is a Lidl store next door and lot of eateries to explore.

Stayed in June 2025

My room had some areas that was not clean, as a deluxe room I didn't even have water in the mini bar ( was completely empty ) , one night a bar employee refused to give me ice for my foot injury which was surprising 😔 No elevator wasn't a big deal but not ideal when you want a break from the gym in your vacation 😅 But it didn't take from the best hotel experience I had in the past 5 years and I travel a lot !

Rooms are amazing !! Staff was intuitive and supported ! The bed was so comfy ! Delightful bar and restaurant! Honestly already planning to come back next year TwitchCon and bring many friends with me !

Stayed in June 2025

The parking at the hotel is very expensive. I don't like that I have to pay for the parking 😒. There is no smart TV in the room for me to watch my Netflix on.

The staff were excellent 👌

Stayed in May 2025

Some staff were rude, our balcony had an ashtray full of cigarette butts, no toiletries, only paper cups no glasses in room, tv didn’t work, hallways shabby

Spacious room, good location

Stayed in May 2025

Location

Design, welcome from the crew, very professional, room was comfy, gym well equipped

Stayed in May 2025

the long and uncomfortable way to get to the room.

was clean and spacious

Stayed in May 2025

You have no control over your own room temperature. To turn on the AC you have to ask them to come up and turn it on. There's only one setting, on or off. And you can't open the windows. The bed is a bit soft for stomach sleepers but not so much that I couldn't sleep. There was no shampoo or conditioner but after asking a couple of people I got some shampoo. A box of Kleenex would be a nice touch .So a few snags but overall I had a great stay

Loved the location. Close to subway. Walking distance to almost everything. The room was luxurious. Bed, couch, table, fridge, Nespresso.

Stayed in May 2025

The lighting could be a bit brighter in the rooms. Nothing else not to like.

Rooms were a lot bigger than most with high ceiling. Supermarket right next door and other shops and restaurants close by. 10/15 min walk from Blaak rail station. Metro nearby. Comfy bed. Sofa. Table and chairs. Coffee machine.

Stayed in February 2025

No sink in the room with toilet. Inconvenient for washing hands if someone is in the bathroom. We couldn’t get the light over the table to work.

Very comfortable beds.

Stayed in May 2025

Good hotel in a convenient location, clean, with a decent breakfast

Stayed in April 2025

The staff was not efficient, from check-in to bicycle rent to check-out.

The location is great and within walking distance of the city center. One can also reach all destinations by bike. The interior is beautiful and the rooms very spacious.

Stayed in April 2025

Front desk staff were not polite nor service minded

Good location, very good restaurant with very helpful staff! Very good gym for a hotel gym!

Stayed in April 2025

Common facilities neglected in particular corridors leading to rooms with carpets in very poor condition and cleaning trolleys everywhere.

Rooms continue to be great

Stayed in April 2025