Reviews of Golden Tulip Zoetermeer - Den Haag 4 stars
Kinderen van versteeg plein 18, 2713 HB Zoetermeer, Netherlands
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe location is good next to the train station and the breakfast in the morning
Nothing the please is awesome
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBreakfast was excellent - good choice of fruit, different breads and pastries, bacon, boiled or scrambled egg. Also an omelette chef making fresh omelettes with your choice of fillings. Juices, teas and coffee.
Everything was great.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewA calm and quiet room, a fridge, possibility to make tea
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe hotel was very well presented, the staff were great and all the food was exceptional. The tram and train station were just a 2 minute walk away. Tram tickets could be bought at reception which was handy. There was a lovely little park less than a minute's walk away.
Unfortunately the water pump that serviced all the apartments broke so there was no hot water at all. Considering we were going to a wedding, this was an issue. Just one shower was made available in one room for use by all people staying in the 'deluxe' apartments. The water pump wasn't mended within the duration of our stay. I understand such breakages happen, but it wasn't dealt with very well. We weren't offered the opportunity to move to a room (they all had hot water) and a refund wasn't offered, we had to haggle to get a small cash refund. The balcony was a bit tired, hadn't been cleaned and was littered with cigarette butts. The room was comfy and facilities were great but the coffee, tea and creamer were not replenished during our stay. The lighting in the bathroom is not wonderful. We had a small issue with the tv which receptionist Liam went out of his way to try to sort out for us. Unfortunately it was due to a technical issue on all the televisions and couldn't be resolved. Regardless of all that I would stay there again as long as there was hot water!
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThere was no hot water when we arrived so we had to leave and find another hotel
Reviewed: 28 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe room was very comfortable and quiet. The breakfast was also very good. The staff was friendly and helpful.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewWe stayed in one of the apartment-style rooms, which had a good layout and setup, and the location was convenient, especially with on-site parking available.
When we arrived early and asked about early check-in (fully understanding that it might not be possible), the receptionist’s response came across as quite rude, which left a poor first impression. The beds were very uncomfortable and made noise with every movement, which made it difficult to rest properly. Also, the balconies were not very clean, which took away from the overall experience.
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in April 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThere was not yet a possibility to charge an EV. However, the infrastructure was already being installed
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewRoom was quiet, bed comfortable and bathroom well equipped. Location right next to train/tram stops was very convenient. Staff were friendly and helpful.
The room was quite expensive and it would have been nice to be provided with at least one small bottle of water per person per day. There was a vending machine for water but needed coins to operate, which we did not have on arrival from the UK. There were no shops close by to buy bottled water. Reception staff kindly gave us some water when we asked but for the price of the room (it had a fridge) a couple of bottles of water would have been a nice touch. We didn't try the breakfast.
Thank you Rebecca, we are very pleased that you took the time to write a review about your stay. We are happy to read that you enjoyed your stay. We are sorry that you missed bottles of water in the room. We do not provide bottles of water, because our tapwater is good drinking water. That is why it is not something we think about. It is good to think about this of course, thank you again for mentioning it! We hope to see you again, kind regards, Elvira - Front Office
Thank you Rebecca, we are very pleased that you took the time to write a review about your stay. We are happy to read that you enjoyed your stay. We are sorry that you missed bottles of water in the room. We do not provide bottles of water,… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was very good, good quality products, plenty of space. Parking in a very low price. The staff was kind and helpful. Dog friendly hotel.
Thank you so much for this beautiful review. We are happy to read that you enjoyed your stay. We hope to welcome you back soon! Kind regards, Elvira - Front Office
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewGood size room and bathroom. Excellent breakfast. Very friendly and helpful receptionist. Friendly staff.
Room is a little dated
Thank you Alastair, for taking the time to review your stay with us. Your kind words are really appreciated! You stayed in one of our last four "classic" rooms and they are indeed classic! You could choose our Comfort or Executive room next time for an updated look and feel. We are looking forward to welcoming you back. Kind regards, Elvira - Front Office
Thank you Alastair, for taking the time to review your stay with us. Your kind words are really appreciated! You stayed in one of our last four "classic" rooms and they are indeed classic! You could choose our Comfort or Executive… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewFast check in, foyer welcoming and tastefully decorated. Room clean and had everything we needed. Staff helpful and accommodating
Nothing
Dear Karen, thank you for your review! We are looking forward to welcoming you back again. Kind regards, Elvira - Front Office
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewGreat location for nearby concert.
It would have been nice to have known that there were special rates for those attending the Mystery concert. We ended up paying quite a lot which didn’t include breakfast.
Thank you so much for reviewing your stay, the special rates you mentioned are for all the concerts in the Boerderij, information can be found on their website, where you also book the tickets for the shows. We are looking forward to welcoming you again, Kind regards, Elvira - Front Office
Thank you so much for reviewing your stay, the special rates you mentioned are for all the concerts in the Boerderij, information can be found on their website, where you also book the tickets for the shows. We are looking forward to welcom… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewStayed here several times. As always - room was clean and comfortable, breakfast plentiful and the bar & restaurant very good. Location by station and tram stop very convenient.
Nothing
Thank you Paul for reviewing your stay. We are happy to read you enjoyed your stay with us. We hope to welcome you back soon. Kind regards, Elvira - Front Office