A calm and quiet room, a fridge, possibility to make tea

Stayed in August 2025

Unfortunately the water pump that serviced all the apartments broke so there was no hot water at all. Considering we were going to a wedding, this was an issue. Just one shower was made available in one room for use by all people staying in the 'deluxe' apartments. The water pump wasn't mended within the duration of our stay. I understand such breakages happen, but it wasn't dealt with very well. We weren't offered the opportunity to move to a room (they all had hot water) and a refund wasn't offered, we had to haggle to get a small cash refund. The balcony was a bit tired, hadn't been cleaned and was littered with cigarette butts. The room was comfy and facilities were great but the coffee, tea and creamer were not replenished during our stay. The lighting in the bathroom is not wonderful. We had a small issue with the tv which receptionist Liam went out of his way to try to sort out for us. Unfortunately it was due to a technical issue on all the televisions and couldn't be resolved. Regardless of all that I would stay there again as long as there was hot water!

The hotel was very well presented, the staff were great and all the food was exceptional. The tram and train station were just a 2 minute walk away. Tram tickets could be bought at reception which was handy. There was a lovely little park less than a minute's walk away.

Stayed in July 2025

When we arrived early and asked about early check-in (fully understanding that it might not be possible), the receptionist’s response came across as quite rude, which left a poor first impression. The beds were very uncomfortable and made noise with every movement, which made it difficult to rest properly. Also, the balconies were not very clean, which took away from the overall experience.

We stayed in one of the apartment-style rooms, which had a good layout and setup, and the location was convenient, especially with on-site parking available.

Stayed in July 2025

There was not yet a possibility to charge an EV. However, the infrastructure was already being installed

Stayed in June 2025

The room was quite expensive and it would have been nice to be provided with at least one small bottle of water per person per day. There was a vending machine for water but needed coins to operate, which we did not have on arrival from the UK. There were no shops close by to buy bottled water. Reception staff kindly gave us some water when we asked but for the price of the room (it had a fridge) a couple of bottles of water would have been a nice touch. We didn't try the breakfast.

Room was quiet, bed comfortable and bathroom well equipped. Location right next to train/tram stops was very convenient. Staff were friendly and helpful.

Stayed in June 2025

Room is a little dated

Good size room and bathroom. Excellent breakfast. Very friendly and helpful receptionist. Friendly staff.

Stayed in May 2025

Nothing

Fast check in, foyer welcoming and tastefully decorated. Room clean and had everything we needed. Staff helpful and accommodating

Stayed in May 2025

It would have been nice to have known that there were special rates for those attending the Mystery concert. We ended up paying quite a lot which didn’t include breakfast.

Great location for nearby concert.

Stayed in May 2025

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The Golden Tulip has always been a hotel I loved. It was still the same. But the highlight and the one that made us all (all music friends) the happiest and most impressed was the staff member, Henry. Special thanks to him <3

Stayed in May 2025

Restaurant was not open

Clean and good bar, late brekkie

Stayed in March 2025

The unit had no AC and the only way to get air into the unit was to open a balcony door which made me feel unsafe at night.

Stayed in March 2025

Reception areas were very nice and comfortable. Reception staff were excellent. Restaurant staff were a bit too exuberant in the evenings, it was all rather noisy! Breakfast was super.

Stayed in March 2025

Bathroom was large but felt very clinical

Smart hotel and comfortable bed

Stayed in March 2025

Beds were a little on the hard side but that's my opinion I like my beds to be more comfy

Convenient and practical

Stayed in February 2025

Literally 2 minutes of walk for the station The room was big and comfortable. Everything was clean Near the hotel there is a place "National Videogame Museum" if you into arcade go and take a look.

Stayed in February 2025

Dog friendly

Stayed in January 2025

Not thing to dislike.

Modest.

Stayed in February 2025

Twin beds only available. Room was quite cold until we got the heating working. Not well located for amenities other than tram station

Spacious room and particularly large bathroom and shower

Stayed in December 2024

Twin beds High breakfast price

Cleanliness Helping Staff

Stayed in November 2024

Value of money

Location, clean

Stayed in October 2024

Bathroom was not perfectly clean and one light bulb was out of order. We chose a suite and there was not enough light in the living room. We had dinner for five at the restaurant and it took 45 minutes to get the meals. Night park was outside of the building and charged.

Staff was welcoming and helpful. The suite we had was reasonbly quiet and large. Breakfast was very nice with good quality and a large variety of products.

Stayed in October 2024

Breakfast is expensive but very nice. Full continental

Stayed in October 2024

Nothing

*Friendly staff. *Nice AYCE breakfast.

Stayed in October 2024

The bar closed too early - many of us staying were at gigs at De Beorderij, and would have come back to the hotel earlier if the bar had stayed open. There was also what looked like a stabbing incident om the bridge near the railway station/tram stop late on Saturday night - I would advise travelling in numbers or getting a cab - I am guessing that the Golden Tulip at Zoetermeer is not in one of the safest parts of town.

Comfortable room, helpful staff, breakfast was expensive for what it was but good.

Stayed in September 2024