8.4

Reviews of Villas de Palermo Hotel and Resort -Private Detached Houses 4 stars

Km 139 Carretera San Juan del Sur, 500 metros al Norte, 355-533-3 San Juan del Sur, Nicaragua

  • Keri

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The staff, especially Max, the breakfast girls and the security were so nice and helpful. The size of the house was perfect for us. The pool was beautiful and quiet.

    If you didn't have a car its not the place for you. Linens are sparse. Minimal pillows and towels especially when staying a week.

  • Helen

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
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  • Laura

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review

    The free breakfast included in our booking was very good. The view from the villa was lovely.

  • Cheryl

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    Lovely views from up the hill above SJDS. The pool area looked nice although I didn’t use it. Plenty of pots/pans in the kitchen. Good A/C.

    Lots of units are obviously in need of maintenance. Furniture in #38 was uncomfortable, TV super small, and decor was outdated, minimal & not attractive at all. Also, it was lacking lots of things you might expect with a full kitchen - like paper towels, a kitchen towel, a little salt/pepper, etc.. Also, if you rent the 1 bedroom, be aware that the only bathroom you are given access to is upstairs inside the bedroom because the 2nd bedroom/bathroom off the living room/kitchen will be locked.

  • Noralyn

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    I like that it is gated and we have a dining and living room. The pool are was nice as well as the staff.

    The front door lock needs to be updated. It’s only a deadbolt and you have to use the key to lock inside and outside. The kitchen items will need to be updated to include paper towels. Our towels were taken but not replaced. The bed and pillow will need to be to be upgraded. There was a smell when we enter from the front door, smells like something was left wet.

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  • Manuel

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review
  • Brian

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    Beautiful property with very accommodating staff. Super clean villas with amazing pool and on site restaurant. Saw monkey outside our villa which was super cool. Some complaints on here about having to walk to the villas uphill seem a bit excessive, we had the furthest unit away and it wasn’t bad at all. Unless you have a serious medical issue or are extremely out of shape it’s not a problem.

  • Sarah

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review
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  • Maria

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    Facilities are good!

    N/a

  • Thessa

    Reviewed: 19 March 2025 · Stayed in March 2025

    Verified review
  • Armando

    Reviewed: 5 March 2025 · Stayed in January 2025

    Verified review
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  • Meg

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review
  • Yana

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review

    Beautiful property and great value. Loved the patio with a view and tropical plants.

    Water is not hot, seems to be an issue everywhere in Nicaragua.

  • Helen

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review
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  • Fabio

    Reviewed: 26 November 2024 · Stayed in November 2024

    Verified review
  • Stephanie

    Reviewed: 17 August 2024 · Stayed in August 2024

    Verified review

    Facilities were clean, staff responsiveness, flexibility with check out and breakfast included.

    Very steep to access cabins and main house is quite a bit away to use the restaurant, spa, and pool. Must bring reliable car. Rooms are on separate floors, so if you ha e little ones, this probably wouldn't work.

  • Perla

    Reviewed: 5 June 2024 · Stayed in June 2024

    Verified review
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  • Chloe

    Reviewed: 2 June 2024 · Stayed in May 2024

    Verified review
  • Rigoberto

    Reviewed: 27 May 2024 · Stayed in May 2024

    Verified review
  • Colleen

    Reviewed: 21 April 2024 · Stayed in April 2024

    Verified review

    The location is excellent. Nice to be out if town, with some fresh mountain breeze. The villa we were in had a nicely finished bathroom (white, so it was nice & bright), and a comfy bed. Great pool to cool off in.

    The villa could use additional utensils and a larger microwave, so the plates fit in. A baking tray would be useful. Additional towels for the bathroom & kitchen and a couple of face cloths would be nice. Also oven mitts or something, so you can handle hot pots. For short term rentals, dish soap should also be provided.

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  • Suzi

    Reviewed: 13 April 2024 · Stayed in April 2024

    Verified review

    Villas de Palermo are beautiful and I Love the Restaurant and the swimming area

    I get around in a scooter and don't walk well the condo that we had was where you had to Park by the pool and Restaurant and then walk past up a Hill past another apartment and then up some stairs to ours i felt like once I got there I couldn't leave because it's just too hard for me to get around I wish they had worked with us more on the location

  • Lindsay

    Reviewed: 6 April 2024 · Stayed in March 2024

    Verified review

    We booked a reservation for 4 people and for some reason our booking said only 2 people so when we arrived one bedroom was locked and they made us pay an additional $60 in order to use the 2nd bedroom. When we booked the reservation it said 2 bedroom villa. We also didn't have any hot water which was advertised as such. This was very disappointing. Overall it was clean and comfortable but we would not stay there again because of the mess up with the bedrooms.

  • Michaela

    Reviewed: 31 March 2024 · Stayed in March 2024

    Verified review
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  • Richard

    Reviewed: 28 February 2024 · Stayed in February 2024

    Verified review

    elegant vllas tasteruly decorated. Lovely setting away from the noise of San Juan del Sur

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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