8.4

Reviews of Laguna Beach Club 4 stars

Laguna de Apoyo, Frente al empalme, 10000 La Laguna, Nicaragua

  • Queenie

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Staff was wonderful. Was gracious with our Spanish. Super accommodating and kind! Beautiful view and facility. Simple but really great place to retreat!

    Extra fan or ceiling fan for the dorms would be great for the top bunk!

  • Kbo123

    Reviewed: 26 June 2025 · Stayed in April 2025

    Verified review

    Everything was clean and comfortable

    The staff were not helpful and didn't know what gluten free means. The water, which was provided for guests, is not potable for international guests

  • Valeria

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    The location is great, the installation are simple but good, it is clean. The place is very peaceful during weekdays.

    The food is bad. We tried the burger, the burrito, the nachos, the tostones, the vegetarian plate, breakfast… nothing was decent. And it is expensive. So, definitely not worth it. Bring your own food and enjoy the stay! I recommend staying during weekdays, which is more peaceful and you can actually enjoy the place. We had a group of people on a Sunday that got very drunk on the dock (there’s no protocol about alcohol in the place) and one of them vomit all over the dock and the lake. No one took them out and they continued drinking there. Until I asked the manager to do something about it.

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  • Aleš

    Reviewed: 22 June 2025 · Stayed in April 2025

    Verified review

    The place and beach club is nice.

    Room was located next to the common kitchen, therefore could not sleep long. Room was very tiny

  • Andrew

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    The view and location is great

    The facilities are run down, old and not very clean, staff are unwelcoming & unprofessional - from receptionists to the waiting staff my partner had only one or two positive interactions. One morning the bar girl refused to show the breakfast menu or offer this option to my partner despite cutoff point being 10am and it being 9:45am saying 'yeah it isn't 10am yet but it soon will be', they then called over another member of staff to argue this, who after seeing the time agreed with my partner, however no apology was offered. Other times drinks were ordered, wrong ones delivered and waitresses dismissive of this when we queried it. The online site is greatly outdated including the prices on the menu - with these being double the price in person, something we only found out when checking out. Food was often overcooked and not great quality or small for the cost - having known the prices we would have chosen to eat elsewhere. When we queried the website errors we were told they no longer have access to it and it wasn't their problem.

    Property response:

    Dear Andrew, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that we fell short of your and your partner’s expectations during your visit. We sincerely apologize for the condition of our facilities and the service issues you encountered. Providing a welcoming, professional environment is something we take seriously, and it’s clear we did not meet that standard during your stay. We are especially disappointed to hear about the confusion regarding breakfast service and the errors with your orders — these situations should have been handled with more care and courtesy. We also appreciate you bringing the outdated website information to our attention. While we are currently working on an entirely new site due to not having access to edit, it is still our responsibility to ensure guests have accurate information, and we regret the frustration this caused. Your comments have been shared with our management and staff to address the specific issues you highlighted, and we are taking steps to improve. We hope you might consider giving us another chance in the future so we can provide the experience you rightfully expected. Thank you again for your honest feedback. Tamara & Don Philip Owners

    Dear Andrew, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that we fell short of your and your partner’s expectations during your visit. We sincerely apologize for the condition … Show more

    Laguna Beach Club
    29 April 2025
  • Lavilla

    Reviewed: 7 April 2025 · Stayed in April 2025

    Verified review

    We really enjoyed kayaking and the floating dock, your staff were also very friendly.

    Restaurant closed very early, which wasn’t the most convenient for us to have an evening drink, because we had to go to another venue and then walk back in the dark.

    Property response:

    Dear Lavilla, Thank you so much for taking the time to share your feedback! We’re thrilled to hear you enjoyed kayaking, the floating dock, and that our team made you feel welcome. We’re sorry to hear that the early restaurant closing was inconvenient for your evening plans — your comments are valuable, and we’ll certainly take them into consideration as we look at ways to improve the guest experience. We hope to welcome you back again soon for an even better stay! Best regards, Tamara & Don P. Owners

    Dear Lavilla, Thank you so much for taking the time to share your feedback! We’re thrilled to hear you enjoyed kayaking, the floating dock, and that our team made you feel welcome. We’re sorry to hear that the early restaurant closing was i… Show more

    Laguna Beach Club
    29 April 2025
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  • Avery

    Reviewed: 7 April 2025 · Stayed in April 2025

    Verified review
  • Irene

    Reviewed: 6 April 2025 · Stayed in April 2025

    Verified review

    The location is amazing. Try to get to the beach before day guests arriving and after they leave it’s the best time to spend time there. It has very nice views & gardens. It’s a hidden gem for sure. The room was nice too.

    I really had a hard time to relax during my 3 days stay. When I arrived there was loud construction noise and at the beach day guests listened to loud music. As the construction noise continued the next morning (which is very unpleasant to get woken up by such a noise), I asked if they can quiet it down. I had to argue but in the end they agreed to quiet it down at least in the morning hours. The bathrooms didn’t look always clean even though everyone has to use them all time (incl day guests and staff). It would be appropriate that they would minimum clean and change the trash bins in the bathroom even twice a day, but I guess at some days it wasn’t even cleaned once. The kitchen wasn’t clean and there weren’t even spoons & forks available. After 1 1/2 days upon request I got my own cooking set even though I said upon arrival I would cook. The staff is cooking there as well which is fine but it needs proper care & some updates. It’s annoying to request so much and to point out what’s not working properly. We guests come to stay for a relaxing time and don’t want to address things a manager would need to see first. I wouldn’t come back to stay unless they improve for the price paid for a private room but shared everything. I m so sorry to see such a beautiful place not properly managed, it wouldn’t need much requirements. Easy fixes and attention to detail would be easy which that amount of stuff they have daily working there. I left the place full of stress and happy to move.

    Property response:

    Hi Mrs. Irene, Thank you so much for your feedback and we would like to extend our most sincere apologies for all the inconvinience caused. we hope to have the chance to serve you again. Best, Laguna Beach Club Team

    Laguna Beach Club
    6 April 2025
  • Callay

    Reviewed: 24 March 2025 · Stayed in March 2025

    Verified review

    Fun to splash around in the beautiful warm clear-watered lagoon, fun to borrow their free, included options of paddleboards and kayaks. The staff was all pleasant and helpful. The food we had was decent and not crazily priced. The beds were comfortable and clean with spacious lockers next to the beds with plenty of space for a suitcase and a backpack. Beautiful location and wonderful spot to spend a few nights being peaceful.

    Property response:

    Hello Callay, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the beautiful laguna, the paddleboards and kayaks, and that our team helped make your stay comfortable and memorable. It's great to know you found the beds cozy (we recently replaced most of our mattresses), the lockers convenient, and the food enjoyable and reasonably priced. We truly appreciate you choosing to spend a few peaceful nights with us, and we hope to welcome you back again soon for another relaxing getaway! We hope you continue to have great experiences in your travels. Best regards, Don & Tamara P

    Hello Callay, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the beautiful laguna, the paddleboards and kayaks, and that our team helped make your stay comfortable and memorable. It's great to know y… Show more

    Laguna Beach Club
    29 April 2025
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  • Enrique

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review
  • 7.0 Good
    Santos

    Reviewed: 2 March 2025 · Stayed in February 2025

    Verified review
  • Ana

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review

    We really enjoyed our stay here (4 nights) - great place to stay for few days, but if you are with a car (rentacar, Masaya and Granada are 15-20min drive). Water is nice and warmer from the ocean, lots of shade. Rooms was nice, nothing special but clean and big bathroom. Lots of friendly animals. Very clean! You can use the kitchen so I suggest you equip yourself with food and drinks because its not worth it to buy or eat from restaurant.

    In the restaurant the prices are apsurdly high (at first they seem normal, but they put a disclaimer that taxes are not included in the price - how would I know what are taxes in Nicaragua? just write down the final price, making me less suprised that I will pay 15$ for a simple meal). In 4 nights, no change of towles or room cleaning. Kitchen is nice but poorly equiped (only 2pairs of cutlery of each, you literally have to wait your turn if there are more guests using a kitchen). If you like peace, I suggest to avoid weekends as there are many people coming in the laguna for a day. Also, next door hotel has parties until midnight or so during the weekend (really loud music, and your windows are basically always opened). And for the end NO HOT WATER (they said it is in the description, but its not as its not anywhere).

    Property response:

    Hi Ana, Thank you for staying with us and for sharing your honest feedback. We're really happy you enjoyed the peaceful setting, the warm water, the friendly atmosphere, and the cleanliness of our place. We also appreciate you pointing out areas where we can improve. We strive to be as transparent as possible about pricing by prominently displaying that taxes are not included as well as the percentage,. As customary in Nicaragua, any applicable taxes are typically added during the checkout process before you complete your purchase. If you feel there was a discrepancy or if anything was unclear, we would be more than happy to review to ensure everything was processed correctly. We offer personal cooking boxes to our guests since the cooking and eating utensils seems to disappear frequently but it seems like perhaps you were not informed of this. I will review with the staff the importance of offering our guests the personal utensil box so this doesn't happen in the future as well as offering more regular towel changes for longer stays. Thanks for also flagging the noise from the neighboring property — we understand how that could be disruptive, and we always encourage them to abide by the rules of the reserve. We’re grateful you chose to stay with us and hope to have the chance to host you again — and to make your next visit even better! Here's to safe travels and wonderful adventures in the future. Best regards, Don and Tamara P. Owners

    Hi Ana, Thank you for staying with us and for sharing your honest feedback. We're really happy you enjoyed the peaceful setting, the warm water, the friendly atmosphere, and the cleanliness of our place. We also appreciate you pointing… Show more

    Laguna Beach Club
    29 April 2025
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  • Diana

    Reviewed: 15 February 2025 · Stayed in February 2025

    Verified review

    Everything was very clean, the view was amazing, the room comfortable, fans working nicely ☺️ and the cherry on top...Kika the diving dog ! She kept us company and made our days so much more fun !

    The stairs to the lake were a bit slippery so maybe some refreshing is needed.

  • 7.0 Good
    Alyssa

    Reviewed: 7 February 2025 · Stayed in February 2025

    Verified review
  • Mike

    Reviewed: 4 February 2025 · Stayed in February 2025

    Verified review

    Location on the lake

    A bit far and park entrance fee

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  • Juliane

    Reviewed: 24 January 2025 · Stayed in January 2025

    Verified review

    The place is magic and staff is very nice. The price was really good for what was been offered.

    Property response:

    Juliane, Thank you for choosing to visit the Laguna Beach Club! Your review is nice and we are glad you enjoyed your time. Please visit us soon!!

    Laguna Beach Club
    24 January 2025
  • Stefania

    Reviewed: 22 January 2025 · Stayed in January 2025

    Verified review

    Amazing location on the Laguna, the place is beautiful in the middle of the vegetation

    The restaurant should close later (it close at 6 p.m.), and nothing around to buy some food. So bring your own food if you do not want to have dinner at 6 p.m.

  • 7.0 Good
    Gemma

    Reviewed: 20 January 2025 · Stayed in January 2025

    Verified review

    Right on the water and can use their kayaks/paddleboards for free. Nice and quiet during the week. Saw a whole family of monkeys in the trees! The staff were also very friendly.

    The restaurant could be improved, the food was fine and reasonably priced but nothing amazing. It took a while to get a servers attention to order. In the mornings/evenings sometimes there was no one around to even ask to order. They don’t provide free filtered water which was an anomaly to every other place I’ve stayed in Central America so far.

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  • Kate

    Reviewed: 20 January 2025 · Stayed in December 2024

    Verified review

    Only a handful of rooms Smaller and quieter than Paradiso down the road Cosy private room Free kayaks Staff were super helpful Good value for money

    Bathroom shared with day pass guests Can get busy and can be hard to get a table. It would be better if room guests had reserved tables by the lake. Breakfast starts late and dinner finished early

    Property response:

    Hi Kate, Thank you so much for taking the time to write. Your observations are super helpful. Its guests like you that truly help us modify how we run our business. We love the suggestion regarding reserved areas for room guests by the lake. Just this month we modified the kitchen area and those tables to be reserved only for room guests so now we will take that next action. Breakfast starts at 7am, do you suggest earlier? Again, thank you for your comments and we hope to see you again soon!

    Hi Kate, Thank you so much for taking the time to write. Your observations are super helpful. Its guests like you that truly help us modify how we run our business. We love the suggestion regarding reserved areas for room guests by the lake… Show more

    Laguna Beach Club
    24 January 2025
  • Linna

    Reviewed: 18 January 2025 · Stayed in January 2025

    Verified review

    Super nicely done situated right at the lake with lots of beautiful space to sit down.

    The walls are indeed a little bit thin bit there wasn’t anything going on when we were there so all good!

  • Octavia

    Reviewed: 18 January 2025 · Stayed in January 2025

    Verified review

    It was a bit of a splurge for our budget but so worth it!! Such a chill time in an amazing spot! Tasty food and sweet staff. Stay hear and experience what this lake has to offer!!!! The water is warm and perfect for a swim. You have free use of all the water vessels throughout the day. We watched howler monkeys eat their breakfast as the sun rose the next morning. So many beautiful birds. A variety of food. Across the parking lot is a little shop to get some snacks/ veggies/eggs if you want to use the kitchen. Many different hang out spots to set up at for the day. Don’t miss out on this magical place on your travels!

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  • David

    Reviewed: 17 January 2025 · Stayed in January 2025

    Verified review

    The lagoon setting it beautiful. The pizzas were excellent. The kayaks and paddle boards are included free of charge to use.

    There is no aircon and the rooms are small and hot. The bathrooms are communal and very basic. They had a rooster that crowed from 11pm until 6am. I hardly got any sleep both nights. This really needs to be sorted out, there is no point in paying for a room if you don't get any sleep.

    Property response:

    Hi David, thank you for visiting us at The Laguna Beach Club. Glad you liked the pizza and the paddleboards too! The room you reserved did not include AC as described but we do have rooms with AC so make sure you check those out next time. Regarding the rooster, indeed we are in a nature reserve and monkeys, roosters and various wildlife are among the noises of the jungle. This is why we provide ear plugs to our guests. Best of luck on your future travels!

    Hi David, thank you for visiting us at The Laguna Beach Club. Glad you liked the pizza and the paddleboards too! The room you reserved did not include AC as described but we do have rooms with AC so make sure you check those out next time.… Show more

    Laguna Beach Club
    24 January 2025
  • Edvin

    Reviewed: 16 December 2024 · Stayed in December 2024

    Verified review
  • Hanssel

    Reviewed: 9 December 2024 · Stayed in December 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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