8.6

Reviews of El Jardin 3 stars

Bahia Nacascolo, 0500884 San Juan del Sur, Nicaragua

  • 7.0 Good
    Deshetler

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Delrae

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review

    Lovely view, bright colours!

  • Sebastian

    Reviewed: 25 March 2025 · Stayed in March 2025

    Verified review

    Location

    Nothing

    Property response:

    Thank you very much for staying with us and for this lovely review, keep traveling and enjoying this beautiful world!

    El Jardin
    27 March 2025
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  • Eva

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review

    Simple rustic clean. Great views. Quiet away from noise.

    A little dated. Could use fresher towels and bed linens. Better mattresses too.

  • Carol

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review

    The staff was very friendly and went out of their way to be helpful the location although remote had an amazing view the restaurant had a limited menu but the food was tasty the hotel is good for people who want to kick back read and chill for a few days

  • Jorge

    Reviewed: 31 December 2024 · Stayed in December 2024

    Verified review

    Excelente vista

    La carretera

    Property response:

    Thank You very much for your stay with us, we are truly sorry for the inconveniences along the way, it is a highway project over which we have no control and it's changing all roads near us, also the monsoon season didn't help. So for everybody who is reading this, the whole project is estimated to finish in February 2026 but this section near to us will be finished a few months early, don't know when exactly.

    Thank You very much for your stay with us, we are truly sorry for the inconveniences along the way, it is a highway project over which we have no control and it's changing all roads near us, also the monsoon season didn't help. So for every… Show more

    El Jardin
    4 January 2025
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  • Alan

    Reviewed: 17 June 2024 · Stayed in May 2024

    Verified review

    This place had the most beautiful view and of the ocean along with incredible plants though out the property. Along with that they served the most amazing breakfast included in the price. I will definitely be back.

  • 7.0 Good
    Eduvinda

    Reviewed: 1 June 2024 · Stayed in May 2024

    Verified review
  • Quiroz

    Reviewed: 20 May 2024 · Stayed in May 2024

    Verified review

    It was like been in Italy

    Silence and the view worth Million $

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  • Melany

    Reviewed: 7 May 2024 · Stayed in April 2024

    Verified review

    The place is amazing, very quiet, nice pool, good food, birds. Room upgrade for free to one with stunning seaview

    The final price on booking didn't include 10% taxes, was written in small letter only after clicking on the little info icon. The water from the shower itched in my eyes.

    Property response:

    ¡Thank you so much for staying with us, it was a pleasure to have you and we all wish you a happy and prosperous new year! 🎊

    El Jardin
    4 January 2025
  • Patricia

    Reviewed: 17 March 2024 · Stayed in December 2023

    Verified review

    The kayaks and the BBQ area.

    If the rooms had an actual kitchen and not a burner.

  • Mark

    Reviewed: 3 March 2024 · Stayed in February 2024

    Verified review
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  • Kate

    Reviewed: 12 February 2024 · Stayed in February 2024

    Verified review

    Beautiful, small, great food, exceptional staff!

    Had to get a taxi to get to town.

  • 7.0 Good
    Davood

    Reviewed: 10 February 2024 · Stayed in February 2024

    Verified review

    The views from the room were nice. The room was colorful and comfortable. The food in the restaurant was good and the hotel helped to organize a scooter for rent.

    The location was very remote- it's roughly 15 minute drive to San Juan del Sur. There was nothing within walking distance so you need your own transportation or rely on taxis. It was windy everywhere but because of the location on the top of the hill the wind was horrible.

  • Redmond

    Reviewed: 12 January 2024 · Stayed in January 2024

    Verified review

    I was in town for my cousin's wedding at TreeCasa, and was recommended to stay at El Jardin with some of the other wedding guests. I am very happy I did. The view is incredible and the setting very intimate. El Jardin has wonderful, attentive staff and offers an experience that feels like a welcoming B&B, homey and without the cost and pretentiousness of a larger corporate hotel. The breakfast provided daily is very good, as are the offerings on the lunch menu. The room was comfortable and clean, with a view of the ocean. Transportation to and from the hotel was easy, as the staff was happy provide the contact of a taxi driver (which driver was happy to provide transportation for us on our request throughout our stay in SJDS). I had a great stay at El Jardin and highly recommend it.

    The mattresses are very firm, but this may not be a problem for others. Additionally, bedding includes only a top sheet and two pillows, which may not meet the needs of many guests. There were periodically some medium-sized spiders in the room, but the hotel is located in a dense, undisturbed jungle, where I'd hope there are more spiders than humans!

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  • Alison

    Reviewed: 30 December 2023 · Stayed in December 2023

    Verified review

    staff were lovely, breakfast was good, place was clean. My only complaint were that the beds were horrible. Felt like i was sleeping on a board.

    put matress toppers on beds

  • Trudy

    Reviewed: 23 September 2023 · Stayed in September 2023

    Verified review

    Beautiful view, clean pool, nice eating area to see the view. Staff was very attentive.

    The road is difficult to drive. We came during the rainy season with a small two-wheel drive. We made it up the hill, but some may find it to be tricky. I imagine it's not as bad during the dry season.

  • Kevin

    Reviewed: 24 July 2023 · Stayed in July 2023

    Verified review

    The hotel staff, clifftop views of the gorgeous coastline, sunsets and delicious food at the hotel all made this a very memorable stay. I worked remotely and was very satisfied with the wifi. My room was quite basic but clean and comfortable with good A/C.

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  • Mr

    Reviewed: 18 July 2023 · Stayed in July 2023

    Verified review

    Great people and accommodation

    More availability to morning coffee

  • Anonymous

    Reviewed: 1 July 2023 · Stayed in June 2023

    Verified review

    View, staff and food

    Road

  • María

    Reviewed: 13 June 2023 · Stayed in June 2023

    Verified review

    The food was good.

    The area of ​​the property is bad, there is no lighting, if you are not in your vehicle, you better not go, the beds are not comfortable, ask us if the double room had air conditioning, they told me yes, we arrived and the air did not work in one room and in the other did not have air conditioning

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  • Moscat

    Reviewed: 3 May 2023 · Stayed in May 2023

    Verified review

    EVERYTHING!

    There was nothing to complain about it was perfect!

  • Fabio

    Reviewed: 18 April 2023 · Stayed in April 2023

    Verified review

    The view

    entrance to the location

  • Juan

    Reviewed: 15 April 2023 · Stayed in April 2023

    Verified review

    There were ants in two of my rooms. They were plentiful and were crawling up on the bed space. The Air conditioning did not work in two of the rooms. The sheets were stained and the pillows were not washed. There was a kissing bug in one of my rooms as well. Kissing bugs can lead to Chagas Disease, which can potentially lead to life long heart complications. It was a very dirty experience. I had left my apple watch in one of my rooms and when I came back to pick it up the settings had been messed with, so had the wallpaper. Save your money and avoid staying at this hotel. Spend a little extra money and stay at TreeCasa resort instead. That place is amazing!

    Property response:

    Hi Juan, thank you for the review! We accept all the criticisms made by our customers, as long as they are true. I reminds you that on the day of your check in , you contacted us for the cancellation because according to you it was impossible to travel due to a personal problem, but after half an hour you showed up at the hotel so is easy to assume that your original intention was to not stay with us; then For all the following days you threatened us if we don’t give you a refund otherwise you would give us a bad review, just like you are doing right now. Since we haven’t received any criticism of this issues that you say is logical to think that you made a mistake with us and change your mind about staying with us and because this booking was non-refundable I assume that this is the reason why you writes unfounded and false things, also because My receptionist manager talked with you and you tell her that you liked our hotel but your kids feel awkward in this culture and wanted a American style hotel. Also why the publicity of other place on my site? All about this is so wrong. Finally Sorry but a non-refund booking is just what it say, non refundable. Good day!

    Hi Juan, thank you for the review! We accept all the criticisms made by our customers, as long as they are true. I reminds you that on the day of your check in , you contacted us for the cancellation because according to you it was impossi… Show more

    El Jardin
    15 April 2023
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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