Reviews of Altos de Fontana by Macondo Collection 3 stars
15 Avenida Sureste, 500 m. al sur de Villa Fontana del Club Terraza, Managua, Nicaragua
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Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewVery nice garden with a pool. It is quite pleasant to use the pool when Léon can be such a hot city.
One of the ladies taking care of the hotel was really unfriendly. She barely wanted to prepare breakfast (although included in the price and also advertised in front of the hotel). It is a family house and the family members come ad stay in the common are, which is not a problem at all per se, but they also use the toilet and shower meant for guests (not all rooms have their own bathroom) and sometimes it was not so clean. Another staff also tried to charge us for four nights instead of one. It is a lovely place but because of all the above, we did not feel prolonging our stay
Dear Iva, Thank you for your review. We are sorry to hear that your experience was not as expected. However, after reading your comments carefully, we believe there may have been a confusion with the property you meant to review. We would like to clarify the following: 1. Altos de Fontana is located in Managua, not in León, as mentioned in your review. 2. We do not offer breakfast, nor is it included in our rates or advertised among our services. 3. We are not a family home, but a hotel offering independent suites and apartments, each with its own private bathroom, not shared with any other guests. 4. Regarding the issue of overcharging for extra nights, we have found no record of such an incident associated with your reservation. Our staff follows strict protocols for billing and check-out to ensure accuracy and transparency. Given the descriptions in your review, it seems very likely that your experience occurred at a different property. We regret that your stay—wherever it was—was not fully enjoyable. Should you ever wish to stay at Altos de Fontana, we would be delighted to welcome you and provide you with the comfort and service that we are known for. Best regards, The Altos de Fontana Team
Dear Iva, Thank you for your review. We are sorry to hear that your experience was not as expected. However, after reading your comments carefully, we believe there may have been a confusion with the property you meant to review. We would… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewI liked the size of the room. It had a full kitchen. Security and gated made me feel safe.
It had a shuttle but was not free. Booking mentioned that breakfast was included, but when asked, there was a charge.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewLocation
The air conditioning is too loud, old units, need to be replaced
Reviewed: 29 November 2024 · Stayed in October 2024
Verified reviewReviewed: 3 November 2024 · Stayed in November 2024
Verified reviewVery enjoyable and restful, a bit outside of the hustle and bustle of the city. Nice, large appartment with a view.
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewvery clean,excelent price. very practical .
that's a place that covers all the needs when you travel. kitchen,washer machine,dryer, all the facilities to make everyday practical
Reviewed: 26 March 2024 · Stayed in March 2024
Verified reviewLocation and beds
Overall, my recent stay at the hotel was decent, but there were a few issues worth noting. The parking lot was a bit complicated to navigate, and the door security electronic system seemed outdated. Additionally, the backyard glass door had broken security features, which was concerning for safety. Furthermore, I noticed that one of the bath lamps was damaged. Despite these drawbacks, the rest of the amenities and services were satisfactory.
Reviewed: 6 March 2024 · Stayed in February 2024
Verified reviewReviewed: 23 February 2024 · Stayed in February 2024
Verified reviewVery comfortable rooms connected to a cosy garden with refreshing pool. Rooms are big and give you a home feeling. Be aware that breakfast is not included, but a mall is not far away
Kitchen could be better equipped
Reviewed: 4 February 2024 · Stayed in January 2024
Verified reviewGreat stay at this small boutique hotel! Very safe location and loved the spaciousness of the rooms with the kitchenette which felt more like a studio apartment. The small gardens outside each room were also nice to enjoy/ view each morning. Staff was very helpful from the cleaning ladies to security to the front desk. I have visited Managua 20+ times and tried many of the area hotels but Altos is my new favorite and will definitely make this my go-to place when in Managua again!
Reviewed: 11 January 2024 · Stayed in January 2024
Verified reviewVery nice place, friendly staff and the bed was super comfortable
Reviewed: 8 December 2023 · Stayed in December 2023
Verified reviewWe booked the junior suite which was really beautiful. Unfortunately we ordered food (not from the Hotel) and got immediately food poisoned. The hotel stuff was really friendly gave us a lot of water and even called a doctor and nurse that visited us. Highly can recommend the stay!
Reviewed: 4 December 2023 · Stayed in November 2023
Verified reviewReviewed: 24 October 2023 · Stayed in October 2023
Verified reviewReviewed: 17 October 2023 · Stayed in October 2023
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewReviewed: 30 July 2023 · Stayed in July 2023
Verified reviewA place where you feel instantly at home! Good taken care of. Nice location with a view on the lush green surroundings. The staff is super helpfull and very friendly!
It’s perfect although the AC is a bit noisy.
Reviewed: 23 July 2023 · Stayed in July 2023
Verified reviewReviewed: 22 June 2023 · Stayed in June 2023
Verified reviewBeautiful view and great location. Staff was willing to help in any way possible.
Reviewed: 14 June 2023 · Stayed in May 2023
Verified reviewIt was all around great
everything was good
Reviewed: 6 June 2023 · Stayed in June 2023
Verified reviewReviewed: 10 April 2023 · Stayed in April 2023
Verified reviewReviewed: 4 April 2023 · Stayed in March 2023
Verified reviewThe space
Breakfast was not included. The bathroom tub did not drain properly and backed up water. The shower had a very weak output of water because the gate in the tub is broken. Not close to any store other than AM/PM making getting food difficult at best.
Reviewed: 27 March 2023 · Stayed in March 2023
Verified revieweverything nice clean and safe
security