Reviews of Watercress Hotels and Event 4 stars
48 Oritshe Street, 101233 Ikeja, Nigeria
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNeatness and functional facilities
The structure and the facilities
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewIt was like a home to me
Ii actually enjoyed every day I stayed
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewLocation. Food. Cleanliness.
I didn’t have WiFi in 301 the entire month I was there. The water wasn’t hot at all. I explained that to the staff and nothing was done about it. This didn’t happen last visit so I didn’t know why it was like this for 28 days.
Thank you for your review, I'm so sorry to hear that you experienced issues with WiFi and hot water during your stay in room 301. I apologize for the inconvenience and frustration this caused. I've investigated the matter, and it seems that we may have had a technical issue with the WiFi router or connectivity on that floor. I'll make sure to escalate this to our IT technical team to prevent such issues in the future. Regarding the hot water, I apologize for not addressing the issue promptly when you reported it to our staff. I'll speak with the team to ensure that we provide better service and maintenance in the future. I hope you'll give us another chance to provide you with the service you deserve. We look forward to more patronage from you.
Thank you for your review, I'm so sorry to hear that you experienced issues with WiFi and hot water during your stay in room 301. I apologize for the inconvenience and frustration this caused. I've investigated the matter, and it se… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewEverything was good. From entry to check out
Nothing so far
Thank you for your review, we are glad you had a pleasant stay with us, thanks for your patronage and we hope to see you again.
Reviewed: 6 July 2025 · Stayed in April 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewCheckin was really great. Friendly, efficient and professional staff. Room service was very efficient
Breakfast was cold. Restaurant staff kept loudly repeating everyone's room number. For privacy and safety reasons that shouldn't happen. As a solo traveler it made me uncomfortable.
Thank you for your review, we are glad you had a pleasant stay with us. We will pass this information to our F&B and the Restaurant manager, and will ensure a correction on your review , thanks for your patronage and we hope to see you again.
Thank you for your review, we are glad you had a pleasant stay with us. We will pass this information to our F&B and the Restaurant manager, and will ensure a correction on your review , thanks for your patronage and we hope to see you … Show more
Reviewed: 27 June 2025 · Stayed in April 2025
Verified reviewIt was good
Everything was ok
Thank you for your review, we are glad you had a pleasant stay with us. Thanks for your patronage and we hope to see you again.
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe room was spacious and well furnished
Pungent smell from toilet
Thank you for your review, we are glad you had a pleasant stay with us. We will pass this information to our house keeping manager, thanks for your patronage and we hope to see you again.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewBreakfast and location were perfect. The spa was really good
Thank you for your review, we are glad you had a pleasant stay with us. Thanks for your patronage and we hope to see you again.
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in February 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in March 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewI liked the spacious deluxe room. The bed is very comfortable. There's a nice desk and mirror, and a large wardrobe for storing clothes. The bathroom is nice, too. And the room was very clean. I also like the sitting area, refrigerator, and nice big windows to let in natural light. And the mood lights in the ceiling. I also liked the pool and restaurant. The food is good, and the service is good too.
There was a mix-up about my reservation when I arrived to check in at 12:00 PM. on April 19. My reservation was for the Watercress Hotel and Events. The person at the front desk couldn't find my reservation, even though I showed him the confirmation number on Booking.com. He sent me to the Signature Hotel next door. I waited an hour or more before they checked me into that hotel. I wasn't happy with the room they gave me because it wasn't the room I booked. I called reception and spoke to the manager to let him know. He then had someone come and move me to the room I booked in the hotel that I booked. It was very chaotic that day because there were lots of weddings taking place. However, that was no excuse. I felt the hotel was overbooked, and he was trying to blow me off. I shouldn't have to make demands to get the room that I booked.
Thank you for your review, we are glad you had a pleasant stay with us. We would like to sincerely apologize for the inconvenience you experienced during check-in. We understand that this mistake caused frustration, and we appreciate your patience and understanding. Fortunately, we were able to rectify the situation promptly, and settled you into the correct room that you booked. We appreciate your feedback and would like to assure you that we are taking steps to prevent such errors in the future.
Thank you for your review, we are glad you had a pleasant stay with us. We would like to sincerely apologize for the inconvenience you experienced during check-in. We understand that this mistake caused frustration, and we appreciate your … Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewThe Watercress Hotel was conveniently located close to the airport 🛫. My room was spacious and quiet, and the bed was very comfortable. I particularly liked the mood lighting in the ceiling. The breakfast buffet was adequate. They also have an extensive menu in their restaurant with lots of good choices. The staff is also very friendly.
Thank you for your review, we are glad you had a pleasant stay with us. Thanks for your patronage and we hope to see you again.
Reviewed: 12 April 2025 · Stayed in April 2025
Verified review