Reviews of Wali's Suites 4 stars
21 Monrovia Street, 904101 Abuja, Nigeria
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe professional behavior of every member of staff. The breakfast. The Quiet neighborhood. Everything was perfect, considering I went to several hotels before finding this. It’s a hidden gem.
N/A
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLovely hotel, quiet and clean
Nothing
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewbooked the deluxe suite, loved the room, staff were very courteous. rooms were very clean, it’s accessible to major areas in Abuja. the building itself is clean and whenever i’m back to Abuja, i’m coming directly here. I doubt there’s a better service than what i got here out there. That would be putting it at more than a 10.0.
Loved everything
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe manager was very intentional in ensuring we had a memorable time; he gave us a surprise treat. Good man! 😊 I also liked that the staff were polite and cheerful.
I didn't like that the room had a musty smell. They should try to air the rooms more frequently. I was quite disappointed that they did not have a spa as was advertised on this site. Please correct that. Also, repairs were ongoing that really interrupted our rest. They should have informed us about this so as not to startle in the wee hours of the morning.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewIt's a terrible hotel; the front desk's attitude is awful and so disrespectful. Their facilities are zero.
The Front Desk lack good moral ... and the property facilities are not up to standard.
Dear Mr. SAMSONDEEN, Thank you for your review. We are, however, quite surprised by your remarks describing our front desk team as “unprofessional” and our facilities as “zero.” Throughout your stay, all your requests were promptly attended to, and our team clearly explained the hotel’s policies to you in the most professional manner possible. It is therefore difficult to reconcile your comments with the service provided, as our staff made every effort to ensure you were comfortable and received exactly what you requested prior to and during your stay. While we respect your right to share your opinion, feedback without detailed specifics on facilities makes it challenging for us to make improvements. At Wali’s Suites, we continuously strive to uphold high standards of hospitality, and the positive experiences of many of our guests affirm this commitment. We nonetheless take your comments seriously and will continue reinforcing our service delivery to ensure every guest leaves satisfied. We hope to have the opportunity to welcome you again under better circumstances and to provide you with the experience we are known for.
Dear Mr. SAMSONDEEN, Thank you for your review. We are, however, quite surprised by your remarks describing our front desk team as “unprofessional” and our facilities as “zero.” Throughout your stay, all your requests were promptly attende… Show more
Reviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewI loved the professionalism of the staff and the cleanliness of the room. I felt safe especially as I travelled alone.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewCentral location and friendly staff. They made my stay and experience smooth despite arriving earlier than the check in time.
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewEnvironment, room was clean and cosy. Felt like home away from home. Would definitely stay there again whenever I am in Abuja and strongly recommend it’s great value for your money. The staff were very friendly and helpful.
The fact that their conversion rate for dollars was way above official rate and black market as well. They were insistent so I eventually had to go purchase dollars to make my payment. That was the lowest moment of my trip.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewThere complimentary breakfast was okay.
The receptionist wasn't sincere to me with the dollar exchange rate. Instead of $1 to N1,540 they requested for N1,700. That was a wrong impression on the hotel
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe cleanliness of the rooms and bathrooms Enough towels Hair dryer in the bathroom Breakfast options were lovely Response to complaints was very good and speedy.
Had a little plumbing issue in the bathroom but was resolved as soon as I complained
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe hotel is located in a quite and upmarket environment. I cannot recommend it enough. It has a roof top facility where you can relax and have your meal and drink. You will not find the usual mix crowd there.
Their meals could be better with more choices available. You cannot pay with a foreign card, to me this will limit their clientele options. Assuming you don’t have a Nigerian payment facility, what happens?
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewDear Tosin, Thank you for taking the time to share your feedback. At Walis suite, we pride ourselves on providing prompt service and upholding a respectful environment for all our guests. During your stay, our team attended to your requests in a timely manner, and while there were some delays in certain maintenance matters, we offered you a discount as a gesture of goodwill, as well as an option to change rooms—which you declined. Regarding your checkout, please note that you were given prior notice of the scheduled checkout time and received reminders from our staff. Unfortunately, you chose not to vacate the room as agreed, which directly affected another guest who had reserved that same room and was left waiting. Our policies are designed to ensure fairness and smooth operations for all guests, and in this instance, management acted according to those policies. There was no intention to be rude, but rather to resolve the situation in a manner that minimized confrontation and upheld the commitments we made to other guests. We value all feedback as it helps us improve, and we wish you the best in your future travels.
Dear Tosin, Thank you for taking the time to share your feedback. At Walis suite, we pride ourselves on providing prompt service and upholding a respectful environment for all our guests. During your stay, our team attended to your requests… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewYou cannot pay the room with international card (visa, mastercard, amex), which is an issue as an international visitor
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewCleanliness and tidyness of the facility
More varieties should be included in the complimentary breakfast