Reviews of The Safron Hotel 5 stars

Dear Dominec, What an honor to be described as the “BEST in Lagos”! We are truly grateful for your kind words and delighted that you had such a wonderful experience with us. Our team takes great pride in creating memorable stays, and your feedback inspires us to continue striving for excellence. We look forward to welcoming you back to The Safron Hotel soon. Warm regards, Management The Safron Hotel

Dear Dominec, What an honor to be described as the “BEST in Lagos”! We are truly grateful for your kind words and delighted that you had such a wonderful experience with us. Our team takes great pride in creating memorable stays, and your… Show more

Dear Franklyn, Thank you for taking the time to share such a detailed and thoughtful review of your stay with us. We are delighted to hear that you and your family enjoyed the comfort of our rooms, the friendliness of our staff, and the cleanliness of our facilities. We’re also glad our prompt maintenance team could quickly resolve the bathroom issue, and that our location added convenience and enjoyment to your stay. We sincerely appreciate your constructive feedback regarding the swimming pool, parking space, airport transfers, and the need for an additional elevator. Your suggestions are extremely valuable to us as we continue to improve our services and facilities. Please be assured that your comments have been shared with our management team for consideration in our ongoing development plans. It was our pleasure to host you and your family, and we are especially delighted to know you plan to return next year. We look forward to welcoming you back for an even more enjoyable stay. Warm regards, Management The Safron Hotel

Dear Franklyn, Thank you for taking the time to share such a detailed and thoughtful review of your stay with us. We are delighted to hear that you and your family enjoyed the comfort of our rooms, the friendliness of our staff, and the cl… Show more

Dear Mohamed, Thank you for sharing your feedback with us. We are pleased to know you found our hotel clean, safe, and welcoming, and that our spacious rooms and friendly staff contributed positively to your stay. We also sincerely apologize for the inconveniences you experienced regarding the gym, pool, Wi-Fi, and payment process. We understand how important these amenities and services are, and we regret that they did not meet your expectations. Please be assured that we are actively working on improving these areas to ensure a smoother and more enjoyable experience for our guests. Your comments are extremely valuable to us as we strive to enhance our services. We hope to have the opportunity to welcome you back to The Safron Hotel and provide you with a much improved stay. Warm regards, Management The Safron Hotel

Dear Mohamed, Thank you for sharing your feedback with us. We are pleased to know you found our hotel clean, safe, and welcoming, and that our spacious rooms and friendly staff contributed positively to your stay. We also sincerely apolog… Show more

Dear Adeoti, Thank you very much for taking the time to share your feedback about your recent stay at The Safron Hotel. We are truly delighted to know that you found our rooms comfortable and clean, and that our team made a positive impression through their courtesy and attentiveness. Your kind words about our staff will be proudly shared with the entire team — they will be encouraged to know their efforts made your stay memorable. However, we sincerely regret the disappointment you experienced due to the pool and workout facility being out of service during your ten-night stay. Please accept our heartfelt apologies for this inconvenience. We fully understand how important these amenities are to our guests, especially for extended stays, and we truly regret that we fell short of meeting this part of your expectations. Kindly be assured that our pool and fitness facility were undergoing essential maintenance aimed at enhancing the overall experience for our valued guests like you. We appreciate your understanding and patience during this period and we are making every effort to ensure that such interruptions are communicated clearly and kept to an absolute minimum in the future. We truly hope to have the pleasure of welcoming you back soon, so you can fully enjoy all our amenities at their best. Please do not hesitate to reach out to me directly before your next visit — it would be my pleasure to personally ensure your stay is seamless and exceeds your expectations. Thank you once again for choosing The Safron Hotel and for sharing your valuable feedback. Warm regards, The Safron Hotel

Dear Adeoti, Thank you very much for taking the time to share your feedback about your recent stay at The Safron Hotel. We are truly delighted to know that you found our rooms comfortable and clean, and that our team made a positive impres… Show more

Dear Muibat, Thank you for taking the time to share your feedback about your recent stay at The Safron Hotel. We truly appreciate your kind comment about the comfort of our rooms — it means a lot to us to know you enjoyed that aspect of your experience. However, I am very concerned to hear about the issue you encountered with the bath/shower drainage during your stay. Please accept our sincere apologies for this inconvenience. We understand how frustrating this must have been, and I deeply regret that this impacted your overall comfort. Your feedback has already been shared with our maintenance team to ensure that the drainage issue is addressed immediately and thoroughly checked to prevent a recurrence for future guests. At The Safron Hotel, we are committed to providing our guests with the highest standard of comfort and care, and your experience shows that we fell short in this instance. Please know that we take your comments seriously and are using them to improve our facilities and service delivery. We truly hope you will give us another opportunity to restore your confidence in us and to provide you with a much more seamless stay on your next visit. Should you plan a return, please feel free to reach out to me directly — I would be more than happy to personally oversee your reservation and ensure a flawless experience. Thank you once again for your valuable feedback and for choosing The Safron Hotel. Warm regards, The Safron Hotel

Dear Muibat, Thank you for taking the time to share your feedback about your recent stay at The Safron Hotel. We truly appreciate your kind comment about the comfort of our rooms — it means a lot to us to know you enjoyed that aspect of yo… Show more

Dear Joseph, Thank you for taking the time to share your feedback about your recent stay at The Safron Hotel. While we are pleased to have had the opportunity to host you, I am truly sorry to hear about the disturbance caused by construction noise during your visit. Please accept our sincere apologies for this inconvenience. We fully understand how disruptive and frustrating noise can be, especially when guests are looking forward to a relaxing and comfortable stay. The construction work you experienced is part of our commitment to continually upgrade and improve our facilities, ensuring that we deliver the best possible experience for all our guests in the long term. That said, we regret that these necessary improvements impacted the comfort of your stay and we are actively working to minimize disruption, limit work hours, and ensure clearer communication for our guests moving forward. We genuinely value your feedback and patience during this period of improvement. It is our hope that you will give us another opportunity to provide you with the restful, peaceful experience you expect and deserve. Thank you again for your understanding and for staying with The Safron Hotel. We truly look forward to welcoming you back under much more tranquil circumstances. Warm regards, The Safron Hotel

Dear Joseph, Thank you for taking the time to share your feedback about your recent stay at The Safron Hotel. While we are pleased to have had the opportunity to host you, I am truly sorry to hear about the disturbance caused by constructi… Show more