Reviews of Sapphire Residences by Crystal
Eso Close 4c, 101233 Ikeja, Nigeria

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewCourteous staff and the rooms were clean.
Nothing really. We got value for money
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewThe cleanliness of the environment
Nothing
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe location was good
My headrest had stains on it, the shower head fell apart on day 1, the parking is cumbersome.. My bedroom was different from what I booked
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 February 2025 · Stayed in December 2024
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in December 2024
Verified reviewReviewed: 14 January 2025 · Stayed in December 2024
Verified reviewThank you ma. We appreciate your patronage and hope to see you again.
Reviewed: 6 January 2025 · Stayed in November 2024
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewCosy apartment in a serene location.
The residence did not create adequate parking spaces for guests' vehicles.
We apologise for the inadequate parking space, and we are thankful for your booking. we hope to see you again .
Reviewed: 23 November 2024 · Stayed in October 2024
Verified reviewThe 2 receptionists were awesome 👌
Thank you, ma. we appreciate you, and we hope to see you again .
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewReviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReviewed: 23 August 2024 · Stayed in June 2024
Verified reviewReviewed: 22 August 2024 · Stayed in August 2024
Verified reviewThe location, budget friendliness, general hygiene. The access road was upgraded between my first visit and this one.
It's challenging getting luggages to the second floor apartments. Although they do offer to help with that.
Thank you, sir, for your kind words, and we apologise for any inconvenience. Thank you for staying with us at Sapphire Residences by Crystal. We sincerely hope to see you again.
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewThe relaxed ambience within and around the apartment was very good. Its a quiet neighbourhood in Ikeja GRA off Oduduwa crescent. Power supply all through our stay was very good, you rarely noticed the interruption in public power supply. CCTV coverage just to mention a few.
Well, during our stay, an Uber driver couldn't access the property due to flooding of the close so we couldn't go out as soon as we wanted, although this was resolved within an hour or so. I hope the solution applied is made permanent. Many areas in Lagos suffered from the same flooding on that same day due to heavy downpour anyways.
Thank you for your kind words . Please be kindly informed that flooding at the close has permanently been resolved as working on close was effective immediately, hence, no experience of such again. we apologise for the inconvenience and thank you for booking your stay with us at Sapphire Residences by Crystal. we look forward to seeing you again.
Thank you for your kind words . Please be kindly informed that flooding at the close has permanently been resolved as working on close was effective immediately, hence, no experience of such again. we apologise for the inconvenience and th… Show more
Reviewed: 6 July 2024 · Stayed in June 2024
Verified reviewEverything is fine as far as the apartment is concerned,the receptionist (though i don't know her name,the Igbo fair lady was more than wonderful as well as the security man)
I didn't like the situation where apartment of such do not have broom and Parker because if some pieces of biscuits or snacks are on the floor for a longer time it attracts ants and other crawling insects
Thank you, sir, for your honest review, and be rest assured that we will look into all inconveniences to provide you with more comfort . we appreciate your patronage, and we hope to see you again . thank you once again.
Reviewed: 4 July 2024 · Stayed in June 2024
Verified review