Reviews of Rollace Hotel
46-48 Awoniyi Elemo Street, Ajao Estate, Ikeja, Nigeria
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe room is very spacious and comfy
Thank you so much for your kind words! We're delighted to hear that you found the room spacious and comfortable. Providing a relaxing and welcoming environment is one of our top priorities, and it’s wonderful to know we met your expectations. We hope to welcome you back again soon.
Thank you so much for your kind words! We're delighted to hear that you found the room spacious and comfortable. Providing a relaxing and welcoming environment is one of our top priorities, and it’s wonderful to know we met your expecta… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThis is a nice quality place. I enjoyed my stay here. I will return and stay here again.This place was clean, quiet, friendly. The pool is active and open ,there is a lounge area by the pool for drinks and meals. I heard music one night so I believe there is a bit of a night life. It's not overly fancy. It's like a Holiday Inn in the USA. I have it 9 because nothing is a perfect 10 as nothing is perfect. Yes I would choose this place again in a heartbeat. This will be my go to stay when I'm in this country ❤️
Thank you for your wonderful review. We're so glad to hear that you enjoyed your stay with us and found our hotel to be a clean, quiet, and friendly place. It's fantastic to know that you were able to relax by the pool, enjoy the lounge area, and even catch some music. We truly appreciate your kind words and are honored that you would choose to stay with us again. We look forward to welcoming you back on your next visit.
Thank you for your wonderful review. We're so glad to hear that you enjoyed your stay with us and found our hotel to be a clean, quiet, and friendly place. It's fantastic to know that you were able to relax by the pool, enjoy the lo… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewVery spacious room and their shuttle service is great! Their restaurant and pool are also nice.
Some of the facilities need improvement, the washroom locks downstairs get stuck and may need to be changed or oiled.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewI was in the room without WiFi connection and no response
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the WiFi connection during your stay. We understand how important reliable internet access is, and we're truly sorry that this impacted your visit. We're actively working on improving our services and hope to welcome you back for a better experience.
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the WiFi connection during your stay. We understand how important reliable internet access is, and we're truly sorry that this impacted your … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery nice
Thank you for your kind words! We're thrilled to hear that you had a delightful stay with us and were impressed with your two-night experience. Our team works hard to ensure every guest feels welcome and comfortable, and it's wonderful to know we succeeded in making your visit a memorable one. We hope to have the pleasure of welcoming you back soon.
Thank you for your kind words! We're thrilled to hear that you had a delightful stay with us and were impressed with your two-night experience. Our team works hard to ensure every guest feels welcome and comfortable, and it's wonde… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewSwimming pool
Saw a rat in my room The free breakfast was horrible And food for free breakfast was never refilled knowing fully well breakfast was still on.
Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you encountered during your stay. Please know that cleanliness, safety, and guest satisfaction are top priorities for us. We take reports such as yours very seriously and have already addressed the concerns regarding pest control with our maintenance team. Immediate steps are being taken to ensure this does not happen again. We are also sorry to hear about your experience with the complimentary breakfast. Your comments regarding food quality and replenishment have been shared with our kitchen and service staff for immediate improvement. Your feedback helps us do better, and we truly regret that your visit did not reflect the high standards we strive to maintain. We hope you’ll consider giving us another opportunity in the future to provide you with the quality experience you deserve.
Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you encountered during your stay. Please know that cleanliness, safety, and guest satisfaction are top priorities for us. We… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewVery good. Staff well trained and hard working. Environment Very pleasant.
Maintenance of facilities in the room could be better.
Thank you very much for your kind feedback. We're delighted to hear that you enjoyed the service provided by our dedicated staff and found the environment pleasant. Your comments about the room maintenance are appreciated, and we will certainly look into this to ensure improvements are made. We hope to welcome you back soon for an even better experience.
Thank you very much for your kind feedback. We're delighted to hear that you enjoyed the service provided by our dedicated staff and found the environment pleasant. Your comments about the room maintenance are appreciated, and we will c… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewClose to the airport, spaceous room, friendly staff
bathroom needs repairs and improvement, no shower gel and shampoo.
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our convenient location near the airport, the spaciousness of your room, and the friendliness of our staff. We sincerely apologize for the inconvenience you experienced with the bathroom amenities, particularly the absence of shower gel and shampoo. Providing a consistently high-quality experience is our priority, and your comments will help us improve in this area. Your feedback is truly appreciated, as it plays a vital role in helping us enhance the experience for all our guests. We hope to have the pleasure of welcoming you back soon for a more seamless and enjoyable stay.
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our convenient location near the airport, the spaciousness of your room, and the friendliness of our staff. We sincerely apologize for the i… Show more
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewThe food was great and they had a airport shuttle service
Not a lot comes with the room, no travel-size toiletries, and there were flies in the room. The location is not the best and you can get caught in traffic just trying to head to the airport.
Thank you for your feedback about your recent stay. We're glad you enjoyed the food and appreciated our airport shuttle service. We are genuinely sorry to hear about the issues you encountered. Please accept our apologies for the flies in your room; we have addressed this immediately with our maintenance team. We also apologize that the amenities did not meet your expectations and that the traffic to the airport was frustrating. We strive to provide a comfortable and welcoming environment for all our guests, and we apologize for falling short during your visit and hope to welcome you back for a much-improved stay.
Thank you for your feedback about your recent stay. We're glad you enjoyed the food and appreciated our airport shuttle service. We are genuinely sorry to hear about the issues you encountered. Please accept our apologies for the flies… Show more
Reviewed: 10 July 2025 · Stayed in April 2025
Verified reviewReviewed: 26 June 2025 · Stayed in April 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe facility was ok and the ladies at the reception were really helpful.
One male staff solicited money from me, which was totally wrong. How do you bring a guest food and then start begging for money. This will kill the business faster
We're glad to hear our facility was okay and our reception ladies were helpful. However, we're very concerned to learn about a male staff member soliciting money from you. This behavior is completely unacceptable and does not reflect our hotel's standards. We're taking this matter very seriously and are addressing it internally to ensure it doesn't happen again. Thank you for bringing this to our attention. We look forward to welcoming you back soon.
We're glad to hear our facility was okay and our reception ladies were helpful. However, we're very concerned to learn about a male staff member soliciting money from you. This behavior is completely unacceptable and does not reflec… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewService was excellent food very good,the room has everything especially the bed is so comfortable and very clean
A hair dryer in the bathroom would have been very welcome
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the excellent service, delicious food, and found the room comfortable and well-equipped, especially the bed. We also appreciate your feedback regarding the hair dryer. Your suggestion is noted, and we’ll certainly consider it to further enhance the comfort and convenience of our guests in the future.
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the excellent service, delicious food, and found the room comfortable and well-equipped, especially the bed. We also appreciate your feedback regarding the hair… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe location of the hotel to the airport was very good. The staff were friendly.
I called to ask what they had for dinner, room service said they would confirm and get back to me. They never called me back. So I never had dinner.
Thank you for your feedback. We're glad you appreciated our convenient airport location and friendly staff. We sincerely apologize that our room service didn't follow up about your dinner, which is unacceptable. We will address this issue with our team. We hope to have the opportunity to provide you with better service soon.
Thank you for your feedback. We're glad you appreciated our convenient airport location and friendly staff. We sincerely apologize that our room service didn't follow up about your dinner, which is unacceptable. We will address this… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewNearness to the airport.
The bedsheets and duvet were old and dirty, and the mini fridge was nonfunctional.
Thanks for highlighting our convenient airport location. We sincerely apologize for the old, dirty beddings and the broken mini fridge you encountered. This is not typical for us, and we're addressing these issues with our team right away. We hope you'll consider staying with us again for a much better experience.
Thanks for highlighting our convenient airport location. We sincerely apologize for the old, dirty beddings and the broken mini fridge you encountered. This is not typical for us, and we're addressing these issues with our team right aw… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewGood proximity to the airport
Breakfast was supposed to finish at 10 but they already ran out of some food at 9.30
Thank you for your review and for highlighting our convenient airport location. We sincerely apologize that some breakfast items ran out before the advertised 10:00 AM finish. We are actively addressing this to ensure our full breakfast selection is available for the entire breakfast period. We hope to have the opportunity to provide you with a better experience during a future stay.
Thank you for your review and for highlighting our convenient airport location. We sincerely apologize that some breakfast items ran out before the advertised 10:00 AM finish. We are actively addressing this to ensure our full breakfast se… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewOk
Bathroom
Thank you for your positive feedback.