- Hotel does not serve halal meat so lack of inclusion experienced. -There isn't much to do or see within close proximity of the hotel. Sometimes in the evening, we wanted to go out for a stroll, but there isn't much going on. - Indian management were not friendly (seemed arrogant and hierarchal). Nigerian workers were brilliant. - Experienced power cuts but returned within a minute. - Pool is closed after 6pm, and 6pm is the time we are usually back at the hotel so we couldn't really utilise the pool!

- The workers were friendly particularly the Housekeepers (Melody particularly as he went beyond his job role to provide us a fantastic experience) - Cleanliness - Extra facilities provided incl pool, gym, and TV that actually works. - Staff were quick to help assist us.

Stayed in June 2025

Wifi was advertised but unavailable. Could not watch Netflix on the TV. I had to ask multiple times for toilet roll. Only one key despite there being 2 guests.

The pool was lovely, the room was a good size. Breakfast was fantastic.

Stayed in June 2025

Breakfast was a pleasant surprise. The room was hygienic

Stayed in April 2025

Furniture's can improve Housekeeping routine can improve

The swimming pool nice, always clean and very quiet, spacious, The staff was fantastic My bedroom was quite comfortable

Stayed in April 2025

The actual hotel manager is rude. Arrogant man. Should lean some people person skills. You're not allowed to bring any food or drink in from outside the hotel, fair enough. We were told this on arrival. We purchased a bottle of water from room service, then went down to the pool. The hotel manager approached my husband & was so rude, almost to the point of shouting at him. He told him he couldn't bring any drink from the room. We had to purchase water again from the bar. So we had to leave our bottle of water at the bar, purchase another & then collect our water when we finished at the pool. The rest of the staff looked at us in disbelief. Then a lovely lady explained.I explained it needs to be written in a rule book. Instead of us being humiliated like this. If we were told this at the start, we wouldn't have taken our water to the pool. Minimum Information in hotel book in the room. There is nothing about the strict rules on food & drink in the hotel. Staff tell you, but not all information. So this should be written. *This could be an absolutely amazing hotel* We mainly ordered room service, as not much information about restaurants at the hotel, a little bit pricey, for this hotel. We didn't stay the whole 2wks at this hotel in the end. We managed 5 nights. Manager put us off.

The room was perfect for us overlooking the pool because we sat on the balcony in the evening having a drink, listening to music. The room was clean, large, comfortable, and everything we needed. The pool was clean, and the staff around the pool was very friendly. Staff in Ala Carte restaurant, especially the manager, was excellent. Front Desk staff, excellent customer service, just one point to make out. & This is only to one individual on the desk. Make sure you treat every customer the same, please. Because I would have said that the customer service was outstanding. Security was on point. 24 hours a day. Excellent. As you drive through the gates, the actual carpark area doesn’t do the hotel justice. Could do with a bit of a tidy up. But don't let that put you off.

Stayed in April 2025

The building is old and a renovation of the walls and& tiles would brighten the place up however we didn’t mind as the place was very clean.

We were here for 3 nights on our honeymoon, the hotel nicely decorated the room with balloons & petals for a small fee but worth it. The staff were so friendly and helpful, especially the staff serving breakfast and girls on the door in the evening who helped recommend activities in the area. The breakfast had variety and shout-out to the gentleman who made us waffles each day, the location is very safe but would recommend to have a car / Uber to get to places however there is street food in walking distance, the restaurants on site are great too.

Stayed in April 2025

Water pressure is AWFUL, please fix it

Clean, great location, good breakfast

Stayed in December 2024

Foods are a little expensive compared to other places. For example, a bottle of water costs N2,000 while the same bottle costs N200 outside the hotel.

Excellent, clean, and safe environment. Plentiful entertainment activities, such as karaoke, DJ and live bands.

Stayed in January 2025

the breakfast.

Location and the staff were excellent.

Stayed in January 2025

The bathroom smells, from the outlet, There may be the need to regularly clean the duct. Glass cubicle in the bathroom are not clean enough First night was a nightmare

The rooms and Batheroom/toilet need to be better cleaned and maintained Breakfast buffet is daunting because the dinning / Restuarant is far away from the kitchen . If you need a slice of toast bread it has to be made in the kitchen and brought to the dining or restaurant. Sometimes you would have finished eating and have to wait for the toast

Stayed in November 2024

Water pressure in shower was just ok...more pressure would be nice

Very nice hotel...room size is adequate...balcony is nice..excellent free breakfast

Stayed in November 2024

The noise of the bar in the night, especially when you are tired. The odor of the bathroom, not really sure what it is, but very unpleasant.

The food is fantasticl The proximity to the Walter Carrington is very close, making it a good walking distance.

Stayed in October 2024

* noise from outdoor events can be very intrusive. We had two consecutive nights of loud music, one in particular lasted for 12 hours from 4pm-ish to around 4.15am making it impossible to sleep. If you are looking for a quiet stay, you may need to reconsider. * different rooms and parts of the hotel require different passwords for the Wi-Fi which was a little inconvenient

* safe and secure premises in gated compound with ample security staff * convenient location on Victoria Island close to a variety of amenities from supermarkets to upscale hotels, cafés and restaurants * professional, helpful and friendly staff. Hotel manager, Ayo, deserves particular praise for answering our many questions with patience and organising drivers. Thank you! * good range of dining options * great infinity-style swimming pool * appreciated the two (free) bottles of water every day

Stayed in October 2024

* More food options for breakfast should be served including fruits. * The bathroom /toilet wall tiles should be thoroughly cleaned daily. * More dstv channels should be provided e.g 401,157, 118

I liked the fact that it was buffet breakfast.

Stayed in September 2024

The only minor negative thing to note would be the breakfast which is not soo nice. It is quite cold in the hall and the food is not exceptionally tasty, it’s okay :)

The staff at the hotel was very kind and helpful. They really cared about my wellbeing. The room was also good, with smart TV and all appliances needed.

Stayed in September 2024

I can't think of any dislikes at the top of my head.

Friendly, polite and very helpful staff. There are varieties of continental and Chinese food The room is big and bed very comfy Location is excellent, accessible to the beach, the island and mainland and airport

Stayed in August 2024

The food The room was spacious and clean The pool and bar beautiful I love the food

Stayed in August 2024

The mini fridge was not chilling our drinks.

Breakfast was good for the 2 nights we spent. Various options available, local, continental and I think I saw an Indian dish as well. The staff were very helpful. We got a complimentary late check out which was very handy.

Stayed in June 2024

Nothing ❤️...

Please, I think you need to add Rice to your menu for breakfast. You don't have much for breakfast

Stayed in March 2024

Nothing

Good Hotel

Stayed in February 2024

I like the staff very caring nd hospitable

Stayed in January 2024

We had to keep asking for towels to be put in our rooms

Location was great and staff were friendly and professional

Stayed in December 2023

Pillows are horrible and I could not sleep with them

Clean and attentive team

Stayed in December 2023

Internet was very weak

The Manager was very helpful

Stayed in November 2023